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Mitch Smith Chevrolet - Service Center

Cullman, AL

4.6
126 Reviews
Call Service Center (256) 841-4410

126 Reviews of Mitch Smith Chevrolet - Service Center

Sort by
May 28, 2025

Josh in your Collision area is very professional and thorough. It is an absolute pleasure to work with him. This is my third Collision that he has fixed for us. More

by ebjonesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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May 21, 2025

As always, everyone at Mitch Smith Chevrolet was friendly and welcoming. Corey is great and runs the service department like a well oiled machine. Getting my oil changed and tires rotated is always quick and More

by jackieshepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at Mitch Smith Chevrolet. Corey and the service department strive to provide friendly and efficient service, and it's fantastic to know that your oil change and tire rotation were quick and easy. We look forward to seeing you again for your next service visit! Best Regards, Sharon Smith Mitch Smith Chevrolet

May 13, 2025

The service people are professional and courteous. Our salesman Dylan has been so good to deal with also. More

by slb451
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our service team and Dylan at Mitch Smith Chevrolet. We're glad to hear you had a positive experience. We look forward to assisting you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

May 01, 2025

They have pleasantly surprised me over and over, and I was just recently thinking about how they must be really trying to please me. Thank you. More

by brair.brair1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs. Hipp
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May 01, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that we have pleasantly surprised you at Mitch Smith Chevrolet. Your satisfaction is our priority, and we appreciate your recognition of our efforts. We look forward to continuing to exceed your expectations in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

April 29, 2025

did not wait too long for oil change after dropping in without an appointment. thanks More

by arvilrayoaks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Mitch Smith Chevrolet responded

Thank you for your positive review! We're glad to hear that you had a quick oil change experience at Mitch Smith Chevrolet, even without an appointment. We appreciate your feedback and look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

Apr 29, 2025 -

Mitch Smith Chevrolet responded

Thank you for your positive review! We're glad to hear that you had a quick oil change experience at Mitch Smith Chevrolet, even without an appointment. We appreciate your feedback and look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 28, 2025

Good work and honest people so far. Vehicle done when promised. Good good good good. More

by gbarnettrss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Mitch Smith Chevrolet responded

Thank you for your amazing feedback! We’re delighted to hear that you had a positive experience at Mitch Smith Chevrolet and that your vehicle was completed on time. We appreciate your support and hope to see you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 25, 2025

Friendly fast and great service. All the service team smiled and made you feel welcome. I definitly be back More

by clydeebateman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with a young lady. which i would give a 5 star too.
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Apr 25, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you experienced friendly and fast service at Mitch Smith Chevrolet. Our team always strives to make our customers feel welcome, and it's great to know we succeeded with you. We look forward to seeing you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 09, 2025

Great service department, never an issue when I come to get my truck serviced. Thank you More

by sonnier50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We are glad that you've had great experiences with our service department at Mitch Smith Chevrolet. We appreciate your trust in us and look forward to serving you and your truck again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 07, 2025

I’ve bought 20 trucks from here since 1996. My newest truck has 5000 miles with engine failure. Nobody has done anything but give me the run around. It’s been there for 3 months. I will never o More

by brannonrecycling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calvert the main man sux
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Apr 09, 2025 -

Mitch Smith Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration regarding the issues with your truck and the delays you’ve encountered. At Mitch Smith Chevrolet, we strive to deliver high-quality service, and your feedback is important to us. I encourage you to reach out to me directly so I can discuss this with you further and learn more about your experience. Thank you for being a long-time customer, and we hope to regain your trust. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 05, 2025

You guys did what I wanted you to do and it did not take that long thank you very much More

by Bigtrucker@18232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that we met your expectations and that the process was quick for you. At Mitch Smith Chevrolet, we always strive to provide excellent service. We hope to see you again soon! Best Regards, Sharon Smith Mitch Smith Chevrolet

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