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136 Reviews of Mitch Smith Chevrolet - Service Center
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July 02, 2025
I wanted to bring an important safety concern to your attention following a recent service visit. My daughter picked up her vehicle from your dealership earlier today. Upon returning home—roughly five mi attention following a recent service visit. My daughter picked up her vehicle from your dealership earlier today. Upon returning home—roughly five miles from your location—we were unloading items when I noticed a significant gash on the rear passenger-side tire, right near the rim. This damage is visibly substantial and was noticeable simply by walking past the vehicle. When I asked my daughter, she confirmed she hadn’t hit anything or encountered any unusual driving conditions on the way home. Given the size and location of the gash, I find it hard to believe it wouldn’t have been apparent during the service or while reinstalling the tire. That said, I’d like to acknowledge the help we received from the service desk staff, who assisted us in locating a replacement tire. While we were ultimately able to find a used tire from College Tire, I wanted to make sure this incident was brought to your attention in the interest of safety and service transparency. Please feel free to reach out with any questions or concerns. My cell is 205-365-5303. Thank you for your time and attention. I look forward to your response. Best regards, Mitch Dudley More
by mdjohn1427
Verified CustomerEmployees Worked With
June 21, 2025
Always professional and efficient and stays on schedule if you have booked an appointment for service. if you have booked an appointment for service. More
by kparkerphillips
June 21, 2025
I called, and they scheduled my service, but the day before, the low oil warning came back on. I was in town, and I called in. I was told to bring it in and they would check and service it then. Excelle before, the low oil warning came back on. I was in town, and I called in. I was told to bring it in and they would check and service it then. Excellent service timing. More
by bruce0162
Employees Worked With
Jim Cheatum
June 19, 2025
Great price, friendly people, timely appointments, and they have a nice place to wait while the work is being done they have a nice place to wait while the work is being done More
by lavondawaldrop
June 09, 2025
I have no comment. I do o not like to be forced to write a review. I do o not like to be forced to write a review. More
by v_pitts
Employees Worked With
June 07, 2025
This dealership is impressive. Dropped my SUV, for an oil change and it was ready within 30 minutes and they were busy. Full service department was very professional, knowledgeab Dropped my SUV, for an oil change and it was ready within 30 minutes and they were busy. Full service department was very professional, knowledgeable and caring. Brodie went above and beyond to assist my needs. Thank you! More
by Stephinebeasley1
June 07, 2025
Mitch Smith is always my go to place for purchase, service, and repairs! Awesome people! Great Service! service, and repairs! Awesome people! Great Service! More
by sarabblair70
June 06, 2025
I find Mitch Smith very convenient because I can stop in when I am in town and get an oil change without making an appointment ahead of time. This allow me to be flexible with my time. when I am in town and get an oil change without making an appointment ahead of time. This allow me to be flexible with my time. More
by dmg4199
June 02, 2025
Easy scheduling, professional service. Fair Price for services rendered. Service department clean and neat. Employees are polite and attentive. Fair Price for services rendered. Service department clean and neat. Employees are polite and attentive. More
by Greg
June 02, 2025
Always friendly and willing to go above and beyond! More than willing to get you in on your conscience and not theirs. More than willing to get you in on your conscience and not theirs. More
by april.morgan6
