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Mitch Smith Chevrolet - Service Center

Cullman, AL

4.6
162 Reviews

162 Reviews of Mitch Smith Chevrolet - Service Center

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August 18, 2025

Always friendly and attentive to my vehicles needs. They never pressure me into making a decision. They let me know what they see and what the fix is. Great staff! More

by Ric33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashtin Hipp
Aug 19, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Ric! We truly appreciate your kind words about the friendly and attentive service you receive at Mitch Smith Chevrolet. Our team is dedicated to providing honest recommendations without any pressure, so it's great to hear that you feel supported. We look forward to seeing you again for your vehicle's needs! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

August 18, 2025

This is the second time Mitch Smith worked on my truck and after I picked it up I found damage that they, well looks like they tried to hide! The first was the Body shop taken care of hail damage and days More

by jgabaree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Mitch Smith Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 09, 2025

We had a wonderful experience with both Corey Calvert and Mitch Smith Chevrolet…we would recommend to anyone needing help with their vehicle needs! 10 out of 10!! More

by JRod3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Mitch Smith Chevrolet responded

Thank you so much for your wonderful feedback! I’m thrilled to hear you had a great experience with Corey and the team at Mitch Smith Chevrolet. Your recommendation means a lot to us! We look forward to assisting you with any of your vehicle needs in the future. Safe travels! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

August 07, 2025

Treated great. Service rep was great. Timely & kepted informed through out the whole process. will definitely use this service center again. More

by beebe333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Mitch Smith Chevrolet responded

Thank you for your review! I am happy to hear that you had a great experience at Mitch Smith Chevrolet and that our service team kept you informed throughout the process. We look forward to serving you again. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

August 07, 2025

Great work, I appreciate them taking great care of me and my vehicle. Thank you Heath More

by nortonout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Cheatham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you appreciate the care we provided for you and your vehicle. At Mitch Smith Chevrolet, we always strive to deliver excellent service. We look forward to assisting you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

August 04, 2025

Couldn't be happier with the professional service. The people treat you as if they really want to help you, not just lip service to tell you what they think you want to hear. More

by jlowell520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure, but everyone involved was absolutely great.
Aug 05, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a professional service experience at Mitch Smith Chevrolet. Our team truly strives to provide genuine assistance and make a positive impact. We appreciate your kind words and hope to see you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 29, 2025

They were quick to get my car back and quick with their work. The waiting area was clean as well. Very professional. More

by dmclean1186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Mitch Smith Chevrolet responded

Thank you for your review! I appreciate your feedback about the quick service and clean waiting area at Mitch Smith Chevrolet. Your satisfaction is our priority, and we're glad to have met your expectations. We look forward to seeing you again for any future needs. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 28, 2025

They were very fast. Got finished very quickly.very courteous and very respectful. , and fast. More

by bettyhawkins43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mitch Smith Chevrolet responded

Thank you for your feedback, Betty! I'm glad that you found our service at Mitch Smith Chevrolet to be fast, courteous, and respectful. We strive to provide an efficient and friendly experience for all our customers. We look forward to assisting you on your next visit. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 28, 2025

I felt like I was at a Mercedes dealership! The service was great! And found I had a recall, they took care of that also. More

by ashbaugh.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mitch Smith Chevrolet responded

Thank you, Mike! I am happy to hear that you had a great experience at Mitch Smith Chevrolet. It's great to know that our team provided you with the high level of service you deserve. We appreciate your feedback and look forward to seeing you again soon. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 21, 2025

I took my 2023 Chevrolet Colorado in to have a flat fixed. Turned out the nail hadn't punctured all the way through the tread. So there was no charge. Best dealership ever!!! More

by jlowell520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Mitch Smith Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that your experience with us at Mitch Smith Chevrolet was so positive, and we're glad we could help with your 2023 Chevrolet Colorado without any charge. We appreciate your kind words and look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

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