Back

Mitch Smith Chevrolet - Service Center

Cullman, AL

4.6
162 Reviews

162 Reviews of Mitch Smith Chevrolet - Service Center

Sort by
July 18, 2025

Everything went well and the service guy answered all my concerns and questions. Thank you! More

by jodieblondie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that everything went well and that our service team was able to address all your concerns and questions. At Mitch Smith Chevrolet, we strive to provide great service, and we appreciate your kind words. We look forward to welcoming you back next time! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 18, 2025

Always Great customer service! I love how they communicate with you to keep you updated when you get any type of car service! More

by owen132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Owen! I am glad to hear that you appreciate our customer service and communication at Mitch Smith Chevrolet. Keeping our customers informed is important to us, and we're glad you had a great experience. We look forward to serving you again next time! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 14, 2025

I always have a very good experience whenever I take my car to be serviced. Corey takes a personal interest in making sure the service to my vehicle is completed in a timely manner. He makes sure everythin More

by rockinrufers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Mitch Smith Chevrolet responded

Thank you for your feedback! I appreciate you sharing your experience with us at Mitch Smith Chevrolet. I'm happy to hear that Corey and our staff have consistently provided you with excellent service. We look forward to seeing you again for your next service appointment. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 10, 2025

Great place I would recommend them to anyone and everyone. Don’t know what else to say but great place More

by adama6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Curvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We truly appreciate your recommendation and are thrilled to hear that you had a great experience at Mitch Smith Chevrolet. We look forward to welcoming you back in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 07, 2025

Absolutely do not understand communication and customer service. I could never recommend them to anyone More

by randy.earnest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Jul 08, 2025 -

Mitch Smith Chevrolet responded

Thank you for your feedback, Randy. I understand that clear communication and customer service are critical, and I appreciate you bringing this to our attention. I invite you to contact Mitch Smith Chevrolet directly to discuss your experience further. Your input helps us improve, and we hope to have the opportunity to assist you better in the future. Best Regards, Sharon Smith Mitch Smith Chevrolet

July 04, 2025

They are a good dealership but I past years have been better sign of the times I suppose More

by phogan5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names I recognize
Jul 05, 2025 -

Mitch Smith Chevrolet responded

Thank you for your feedback! We appreciate your kind words about Mitch Smith Chevrolet and understand that experiences can vary over time. If there’s anything specific you’d like to discuss or see improve, please feel free to reach out to us. Your insights are valuable, and we look forward to serving you better in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

July 02, 2025

I wanted to bring an important safety concern to your attention following a recent service visit. My daughter picked up her vehicle from your dealership earlier today. Upon returning home—roughly five mi More

by mdjohn1427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Always professional and efficient and stays on schedule if you have booked an appointment for service. More

by kparkerphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We at Mitch Smith Chevrolet are thrilled to hear that you found our service to be professional and efficient. Our team strives to respect our customers’ time and keep appointments on schedule. We look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 21, 2025

I called, and they scheduled my service, but the day before, the low oil warning came back on. I was in town, and I called in. I was told to bring it in and they would check and service it then. Excelle More

by bruce0162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Cheatum
Jun 21, 2025 -

Mitch Smith Chevrolet responded

Thank you for your review, Bruce! I'm thrilled to hear about your positive experience with our service at Mitch Smith Chevrolet. It’s great to know that our team was able to assist you promptly with the oil warning issue. We appreciate your feedback and look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 19, 2025

Great price, friendly people, timely appointments, and they have a nice place to wait while the work is being done More

by lavondawaldrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Mitch Smith Chevrolet responded

Thank you for your review, Lavonda! I am glad that you found great prices and friendly service at Mitch Smith Chevrolet. It’s great to know you appreciated our timely appointments and comfortable waiting area. We look forward to serving you again in the future. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet