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Mitch Smith Chevrolet - Service Center

Cullman, AL

4.5
123 Reviews
Call Service Center (256) 841-4410

123 Reviews of Mitch Smith Chevrolet - Service Center

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December 16, 2024

These guys are the real deal, they are a service dept that actually provides real service. I have had a number of visits over the last 4 years, every single one was successful and minimum stress. More

by res0jwuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Mitch Smith Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that you've consistently had successful visits at Mitch Smith Chevrolet's service department over the last four years. Our team strives to provide the best service possible with minimal stress for our customers. I appreciate your support and look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

December 16, 2024

Every department is absolutely awesome! Love coming up to see everyone and they are so friendly. They are the best dealership ever! I would totally recommend to anybody! More

by cullmanbamafan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Curvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brodie Curvin
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Dec 17, 2024 -

Mitch Smith Chevrolet responded

Thank you so much for your wonderful review! I truly appreciate your kind words about the team at Mitch Smith Chevrolet. It’s great to hear that you enjoy visiting us and feel welcomed by our friendly staff. Your recommendation means a lot to me. I look forward to seeing you again soon! Best Regards, Sharon Smith Mitch Smith Chevrolet

December 13, 2024

Service personnel were friendly and knowledgeable. Appointment was on time and service was finished in less than an hour. Highly recommend. More

by brian.mangum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Mitch Smith Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that our service personnel provided you with friendly and knowledgeable assistance. At Mitch Smith Chevrolet, I strive to respect your time and ensure quality service. I appreciate your recommendation and look forward to seeing you again! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

December 09, 2024

Took Equinox in for an oil change. It was done in a timely manner and the coffee and donuts were good. More

by jlraley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know womens name who assisted me in service dept. She did good.
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Dec 10, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We're glad to hear that your oil change for the Equinox was completed promptly and that you enjoyed the coffee and donuts. We appreciate your feedback and look forward to seeing you again at Mitch Smith Chevrolet! Best Regards, Sharon Smith Mitch Smith Chevrolet

December 01, 2024

Very courteous and a quick oil change at a good price! Will go there again! More

by crookex1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christie Bright
Report | Print
Dec 03, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced courteous service and a quick oil change at a great price at Mitch Smith Chevrolet. We look forward to welcoming you back next time! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

November 26, 2024

Great service! Always in and out in a timely manner if you have an appointment. More

by kparkerphillips
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service and office staff always friendly
Report | Print
Nov 27, 2024 -

Mitch Smith Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you have had great service at Mitch Smith Chevrolet and that our team has been able to provide you with timely visits. We appreciate your trust in us, and we look forward to seeing you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

November 09, 2024

I had a great experience . service was second to none. Work was completed in a timely manner. More

by hhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Browder, Christie Bright
Report | Print
Nov 11, 2024 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Mitch Smith Chevrolet and that our service exceeded your expectations. We take pride in our timely and quality work. We look forward to assisting you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

November 05, 2024

Friendly. ..Helpful....Good Timing....kept me updated with work going on...Respectful...made sure I received my discount...will definitely use them again More

by spicelife65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember their names
Report | Print
Nov 06, 2024 -

Mitch Smith Chevrolet responded

Thank you so much for your kind words! I truly appreciate your feedback and I am thrilled to hear that you had a positive experience at Mitch Smith Chevrolet. I'm glad our team was able to assist you and keep you updated throughout the process. I look forward to seeing you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 31, 2024

Got oil change, tires rotated and needed a tale light it took 2hrs they forgot to check the lights and had to take it back in to do that More

by bridgetw1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Mitch Smith Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback regarding your recent service at Mitch Smith Chevrolet. It's concerning to hear about the oversight with the tail light check and the additional time required. We strive to maintain high standards, and your feedback will help us improve our processes. Please feel free to reach out to me directly if you have any further concerns. We hope to serve you better in the future. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 21, 2024

Always receive great service from Mith Smith. The people that work there are great with the customer. I’ll be back. More

by parr2kstate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reid
Report | Print
Oct 23, 2024 -

Mitch Smith Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you always receive great service at Mitch Smith Chevrolet and that our team is taking good care of you. We look forward to welcoming you back soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

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