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Mitchell Buick-GMC

San Angelo, TX

Overview
Employees
Reviews
Vehicles
4.8
183 Reviews
Welcome to Mitchell Buick-GMC Located in San Angelo, we are an Odessa and Midland, TX Buick and GMC dealer alternative. Our reputation is built on customer trust, and we are dedicated to making sure that your experience with us is not only comfortable but satisfying as well. Located at 4105 Sherwood Way, our San Angelo GMC and Buick dealership is proud to serve all customers with an extensive new and used vehicle inventory.
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4105 Sherwood Way

San Angelo, TX

76901

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Showing 183 reviews

April 25, 2024

I have been driving and purchasing multiple cars for over 55 years and have to say my experience with Mitchell Buick-GMC is the worst ever. If I could have rated it a zero I would have. More

by rjbruzek
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randall Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Herridge, Mike Mitchell
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Apr 26, 2024 -

Mitchell Buick-GMC responded

Thank you for this feedback. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

Helpful
March 28, 2024

We have been very satisfied customers of Mitchell Buick for nearly 20 years, purchasing both GMC and Buick vehicles. We have dealt exclusively with Randall Wilson for all five of our vehicle transactions. More

by JIMLORIES
Recommend Dealer
Yes
Employees Worked With
Randall Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Mitchell Buick-GMC responded

Jim, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

Helpful
March 27, 2024

If anyone needs a new vehicle go see ozvaldo martinez at Mitchell Buick in San Angelo More

by swtec63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
OzValdo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Mitchell Buick-GMC responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

Helpful
March 19, 2024

The best new/used car dealership in San Angelo by a landslide. I have bought multiple vehicles from Mitchell because of the excellent customer service and all around efficiency. They have managed to ta More

by Cyndi G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Mitchell Buick-GMC responded

Your kind words mean a lot to me, Cyndi. I appreciate your feedback and I am happy to hear that our team was able to meet your needs. I always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. I look forward to assisting you with your future sales and service needs. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

Helpful
March 18, 2024

I received excellent customer service from Steven. He was very knowledgeable with the truck and will buy another vehicle from him again. More

by GUTIERREZ.VICTOR79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gamble, Greg Herridge
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Mar 21, 2024 -

Mitchell Buick-GMC responded

Victor, thank you for reviewing your time spent at Mitchell Buick GMC. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Steven is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

Helpful
March 18, 2024

Great service, very friendly and attentive, everyone was quick to help and take care of everything More

by v_farm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Mitchell Buick-GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Luke Jones, luke@mitchellbpg.com, 325-949-1811

Helpful
March 18, 2024

Oz, our salesman, was wonderful and we appreciated his assistance with our purchase. He was very knowledgeable about the vehicle we were interested in and answered all our questions with clarity. In add More

by Court and Diane Soloff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
OzValdo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Mitchell Buick-GMC responded

Court and Diane, thank you for your feedback and recommendation. It's fantastic to know that Oz and our team were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

Helpful
March 17, 2024

Roy Levario was the best salesman ever! ! He knew exactly what I needed a he hooked me up! Thank You Roy Your the BEST!!! More

by gmass32861
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Levario
Report | Print
Mar 20, 2024 -

Mitchell Buick-GMC responded

I am happy to hear your time spent with Roy was pleasant. If you have any questions or need any further assistance, please come back to visit us. I look forward to seeing you in the future. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

Helpful
March 17, 2024

No pressure sales pitches, professional, friendly and very informative sales man. Overall it was a great experience! More

by JMRTXFB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Mitchell Buick-GMC responded

Thank you for the excellent review! It is great to know that our team here at Mitchell Buick GMC was able to provide you with a pressure-free and knowledgeable customer service. Please feel free to call or stop by if there is anything else I can do to help you. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

Helpful
March 16, 2024

This will be my go-to dealership for GMC purchases. No hassle straight forward discussion. There follow up and follow thru should be an example for the industry. From the Sales Manager, Salesman, to More

by ddennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Herridge and Matt Gamble
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Mar 19, 2024 -

Mitchell Buick-GMC responded

Thank you for taking the time to review Mitchell Buick GMC. I'm glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let me know. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

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