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Mitchell Hyundai

Enterprise , AL

4.6
1,390 Reviews
Mitchell Hyundai of Enterprise, Alabama invites local drivers to shop and explore our full-service car dealership for new and pre-owned Hyundai vehicles, plus a range of automotive services. Our Hyundai dealership is part of the Mitchell Automotive Group that has been serving Alabama communities for over 30 years. If you're interested in exploring a range of Hyundai vehicles and resources and working with a team that values your satisfaction, then you're looking for Mitchell Hyundai! Visit us for an informative test drive and learn more about our exclusive, 20-year/200,000-mile warranty. Or, take some time to browse our interactive website and get a feel for all that our Hyundai dealership near Dothan, AL can do for you!
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1600 E Park Ave

Enterprise , AL

36330

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Showing 1,390 reviews

February 20, 2023

Bought a vehicle here and have had it serviced here for the last year. They are quick, easy and friendly. More

by AUSTINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Roehler, Ryan Young
Feb 20, 2023 -

Mitchell Hyundai responded

Thank you for your business and your review. We are glad you ha a great visit and hope to see you again soon.

February 19, 2023

Someone dropped a lot of oil on top of the intake and left the cabin filter compartment unsnapped. More

by EDWARD147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Feb 20, 2023 -

Mitchell Hyundai responded

Thank you for sharing your experience here at the dealership. This is not typical and will be addressed quickly. Our service manager will contact you shortly to correct the issues. Thanks again for your review.

Mar 11, 2023 -

Mitchell Hyundai responded

Good evening, I want to apologize for the oil and cabin filter situation. This is definitely not in our character. Please give me an email at mdeese@mitchellauto.com. I would like to see what we can do about the situation on hand to make things right. We strive for happy customers and seemed to have dropped the ball on this one. Thank you once again for your business. Mitch Deese Service Manager mdeese@mitchellauto.com

February 19, 2023

The service department brought my Santa Cruz in on-time for an annual service and service bulletin. Both were taken care of quickly and have required no follow-up. More

by wyoungman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Feb 20, 2023 -

Mitchell Hyundai responded

Thank you for the review. We look forward to being of service in the future.

February 18, 2023

Friendly and helpful and good service and a speedy response and good car wash. Nice work More

by N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Feb 18, 2023 -

Mitchell Hyundai responded

Thank you for the business and the survey. Hope to see you again soon.

February 12, 2023

Excellent customer service, comfortable lounge, knowledgeable staff, and the wait was what I was told. More

by BETHBRYANT1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
Feb 13, 2023 -

Mitchell Hyundai responded

Thank you for your survey and your business. We are happy to be of service and look forward to your next visit.

February 10, 2023

Couldn’t diagnose the issue with my car. I’m still having the same issues. More

by A.T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Feb 10, 2023 -

Mitchell Hyundai responded

Good Evening, I apologize for the inconvenience of not being able to diagnose the vehicle. Unfortunately, I am having difficulty locating your file with the username "A.T.". Can you please give me a call or email so we can further discuss. mdeese@mitchellauto.com or 334-308-1670. We will be more than happy to take another look at your vehicle. Thank you. Mitch Deese Service Manager Mitchell Hyundai 334-308-1670

Mar 11, 2023 -

Mitchell Hyundai responded

Good evening, I wanted to reach out to you again about the diagnosis on your vehicle. We will be more than happy to take another look at it for you. Sometimes diagnostics test ran may not show anything then next time ran it will. I cannot locate a person "A.T.". If you would like to email a day you would like to come in, I can put on the schedule and we will get it figured out. I am sorry for any inconvenience this may have caused. Mitch Deese Service Manager mdeese@mitchellauto.com

February 09, 2023

Great as usual. Will always bring my Hyundai’s here! Mitch and all of the service department is excellent, and go out of their way to help me. More

by donalexis007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Deese
Mar 10, 2023 -

Mitchell Hyundai responded

Thank you for the service business and the review.

January 30, 2023

They were extremely helpful from the first phone call! Kept me in the loop with everything going on with my car. More

by Sidneybutts34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Jan 30, 2023 -

Mitchell Hyundai responded

Thank you for your service business and the review. We look forward to seeing you again soon.

January 26, 2023

Even though they were busy they met my car snd immediately went to work. They were able to order a part I need without waiting More

by TOLLRBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Jan 30, 2023 -

Mitchell Hyundai responded

Glad to be of service. Come back soon.

January 25, 2023

They are very good people. They made sure the car was fix and text me to make sure they let me know they test drove it…. Thank you More

by Shaniakelistaylor3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Jan 30, 2023 -

Mitchell Hyundai responded

Thank you for the opportunity. We look forward to seeing you again soon.

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