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Mitchell Hyundai

Enterprise , AL

Overview
Employees
Reviews
Vehicles
4.6
1,364 Reviews
Mitchell Hyundai of Enterprise, Alabama invites local drivers to shop and explore our full-service car dealership for new and pre-owned Hyundai vehicles, plus a range of automotive services. Our Hyundai dealership is part of the Mitchell Automotive Group that has been serving Alabama communities for over 30 years. If you're interested in exploring a range of Hyundai vehicles and resources and working with a team that values your satisfaction, then you're looking for Mitchell Hyundai! Visit us for an informative test drive and learn more about our exclusive, 20-year/200,000-mile warranty. Or, take some time to browse our interactive website and get a feel for all that our Hyundai dealership near Dothan, AL can do for you!
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1600 E Park Ave

Enterprise , AL

36330

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Showing 1,364 reviews

November 15, 2022

I was disappointed I didn't receive my usual vacuum and wash on my vehicle especially after paying $700.00 in services. But the service itself is good. More

by JHOLLYLOVE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
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Nov 15, 2022 -

Mitchell Hyundai responded

Thank you for your review. We certainly like to give everyone a was and vac. Not sure what the issue was but more than happy give you a complete detail to make up for our shortcomings. Please contact Mitch in service at your convenience. 334-308-1670

Nov 15, 2022 -

JHOLLYLOVE74 responded

Thank you, I will contact you.

November 14, 2022

Made an appointment, got there, it took just a minute, they had alot of customers. They checked me in. Then they brought me home. They called me when my car was done and asked me if I needed a ride. Every More

by MIKOLEENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
Report | Print
Nov 15, 2022 -

Mitchell Hyundai responded

Thank you for your business and your review. We look forward to serving you in the future.

November 14, 2022

They fixed my issue the same day. Good customer service and great communication. The service department is great. More

by DAVIDMICHAELEVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Report | Print
Nov 15, 2022 -

Mitchell Hyundai responded

Thank you for your review and your business. Come back soon.

November 05, 2022

Do not trust service department. They do not stand behind their product. Will not recommend. More

by 4647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Deese
Report | Print
Nov 08, 2022 -

Mitchell Hyundai responded

Thank you for the review. Please provide us with more information so that we can address your concerns. The only information we have is "4647" which doesn't assist us in locating your file. It could be possible that you visited another dealership. In any case we want to help you with your issue. Please give our service manager, Mitch Deese a call at 334-308-1670.

November 05, 2022

I wouldn’t want to take my car anywhere else! Mitchell Hyundai is the best! More

by MACYSEAY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Jones
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Nov 08, 2022 -

Mitchell Hyundai responded

Thank you for the kind words and the review. We look forward to serving you in the future.

November 02, 2022

Excellent communication with this issues found and timely repairs were made. The ease of dropping off and picking up if the vehicle on a weekend day was very convenient due to my work schedule Thank you More

by JASONLAMARWILLIAMS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2022 -

Mitchell Hyundai responded

Thank you for the service business and the review. It was our pleasure.

November 02, 2022

Excellent, always very friendly, and great customer service. I highly recommend Mitchell Hyundai service department. More

by DGIRL1956
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
Report | Print
Nov 08, 2022 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service and the review. Come back soon.

November 01, 2022

I've dealt with 3 service centers in the area and this is the best one. Dean was very professional and made me feel that my business was appreciated. I will be using Mitchell Hyundai for all my maintenance a More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2022 -

Mitchell Hyundai responded

Thank you for the opportunity and the review. We look forward to serving you in the future.

October 30, 2022

I have Hyundai Sonata 2015 and suddenly my engine is gone. So I drop my car at Mitchel Hyundai they ordar new engine and fix it on time. They have very good customer service manager Mr. Mitch of service More

by SMITA0216
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Deese
Report | Print
Oct 31, 2022 -

Mitchell Hyundai responded

Thank you for your review and the kind words. We appreciate the opportunity to be of service.

October 28, 2022

Did service as expected. Disappointed I had to walk to the back of the service garage to get my car instead of it being driven to the front like the customers. More

by ninapo
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
Report | Print
Oct 31, 2022 -

Mitchell Hyundai responded

Please let me apologize for your vehicle not being brought up for you. That is highly unusual and we will speak with our service department to find out the issue.

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