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Mitchell Hyundai

Enterprise , AL

Overview
Employees
Reviews
Vehicles
4.6
1,392 Reviews
Mitchell Hyundai of Enterprise, Alabama invites local drivers to shop and explore our full-service car dealership for new and pre-owned Hyundai vehicles, plus a range of automotive services. Our Hyundai dealership is part of the Mitchell Automotive Group that has been serving Alabama communities for over 30 years. If you're interested in exploring a range of Hyundai vehicles and resources and working with a team that values your satisfaction, then you're looking for Mitchell Hyundai! Visit us for an informative test drive and learn more about our exclusive, 20-year/200,000-mile warranty. Or, take some time to browse our interactive website and get a feel for all that our Hyundai dealership near Dothan, AL can do for you!
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1600 E Park Ave

Enterprise , AL

36330

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Showing 1,392 reviews

September 03, 2022

Dealership is great but took 3 1/2 hours to complete an oil change even with an appointment More

by heidiandrob4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
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Sep 10, 2022 -

Mitchell Hyundai responded

Thank you for the review and your service business. We apologize for the wait time and we are working daily to reduce those times for our customers. Please give us another opportunity to be of service and the next oil change is on the house.

September 02, 2022

They've always got my car in and out whenever I needed something done. I'm Appreciative for that!! More

by godlove42672
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitch Deese
Report | Print
Sep 10, 2022 -

Mitchell Hyundai responded

Thank you for your business and your review. Looking forward to assisting you in the future.

September 02, 2022

It took 3 hours to change my filter and oil. way to long a time. More

by Brianronish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
He never gave me his name.
Report | Print
Sep 10, 2022 -

Mitchell Hyundai responded

Thanks for the feedback. We aware of the wait times and are constantly working to reduce them. We hope to be able to continue to provide the quality service and complimentary car washes to all our service customers and reduce the wait times. Thank you again for your feedback and we hope to be of service in the future.

September 02, 2022

Mitch is great and personable. The guys in the Service Department is great. I think the mechanic was Mike, and he was very knowledgeable and answered all my questions. More

by Daren Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike the mechanic , Mitch Deese
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Sep 10, 2022 -

Mitchell Hyundai responded

Thank you for your business and the review. We look forward to being of service in the future.

September 01, 2022

It was a great experience. Dean was very good to me. Done in timely manner. More

by MICHELLE Dozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2022 -

Mitchell Hyundai responded

Thank you for your review and your service business. We appreciate you and look forward to serving you in the future.

September 01, 2022

The service ad always is good even though you might have wait but all in all no problems. More

by mcmillerbl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Blakey Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2022 -

Mitchell Hyundai responded

Thank you for the opportunity to be your service department of choice. We appreciate the business and look forward to serving you in the future.

September 01, 2022

Service department is all ways great and very good services. Very friendly staff, and great customer support More

by JESS.LIRA54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
Report | Print
Sep 10, 2022 -

Mitchell Hyundai responded

Thank you for your service business and your review. We appreciate the opportunity to be of service.

August 31, 2022

Everyone was kind courteous and professional. It just took too long to get my part More

by sandi.j.henderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese
Report | Print
Sep 10, 2022 -

Mitchell Hyundai responded

Thank you for your review. Wait times on parts are getting better but not where they were 2 years ago. Keep your fingers crossed. thanks again

August 31, 2022

Customer service good, quality of products questionable , tires had to be replaced. Car purchased 4 months ago. I know it was used, on 27 th. Miles on car, but quantity is quality. Bought 2 new tires I’m dou More

by rsept
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2022 -

Mitchell Hyundai responded

Thank you for your review. We are sorry you had to replace tires so quickly. We would be happy to provide you with some service credit for your future visits.

August 30, 2022

The individual I spoke with was professional and knowledgeable. My service was completed in a reasonable amount of time. I was slightly confused as y to why a “No Wash” note was on the back of the n More

by carolynh334 Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Report | Print
Aug 31, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

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