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Mitchell Hyundai

Enterprise , AL

4.6
1,393 Reviews
Mitchell Hyundai of Enterprise, Alabama invites local drivers to shop and explore our full-service car dealership for new and pre-owned Hyundai vehicles, plus a range of automotive services. Our Hyundai dealership is part of the Mitchell Automotive Group that has been serving Alabama communities for over 30 years. If you're interested in exploring a range of Hyundai vehicles and resources and working with a team that values your satisfaction, then you're looking for Mitchell Hyundai! Visit us for an informative test drive and learn more about our exclusive, 20-year/200,000-mile warranty. Or, take some time to browse our interactive website and get a feel for all that our Hyundai dealership near Dothan, AL can do for you!
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1600 E Park Ave

Enterprise , AL

36330

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Showing 1,393 reviews

August 17, 2022

9:00 AM appt. Didn't get out til 11:30. Not happy with this. Had to take off work to sit & wait. Maintenance tire lite comes on after serv & can't get back to g More

by donnamclaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
Aug 19, 2022 -

Mitchell Hyundai responded

Sorry for your delay. We are always working to cut down on wait times. Our service manager will be with you shortly to see how we can help with your tires.

August 16, 2022

I had a very good experience with you all . Thank you for the great service. More

by chris.beagles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Aug 16, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

Aug 16, 2022 -

chris.beagles responded

I had a cery good experience with Mitchell hyudai.

August 16, 2022

When you’re specific about the issue pertaining your vehicle they automatically diagnosed it wrong. Service guy told me that working on my car was a favor. This service was a waste of time and money. Th More

by synthialeeann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dean Bock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
Aug 19, 2022 -

Mitchell Hyundai responded

Thank you for your review and your service work. I understand you have already spoken to our service manager and your money has been refunded. We apologize for the issues and hope your vehicle gives you many years of great service.

August 12, 2022

My experience this time was good compared to the last 2 times, its was much bwtter More

by casswaddell2012
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
Aug 16, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 10, 2022

Staff is courtesy & knowledgeable. All areas are clean & in order. All seemed to move as efficently as possible More

by Bobcat4045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
Aug 10, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 10, 2022

Not up to standard. Had to drive away after two hours with nothing completed and lots of excuses. Came for a seatbelt replacement wrong seatbelt ordered. The dealership More

by Sandra Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Young
Aug 10, 2022 -

Mitchell Hyundai responded

Thank you for the review on us here at Mitchell Hyundai. I will be the first to admit we dropped the ball on this. The technician working on your vehicle had an emergency and had to leave quickly when you were in. Paperwork was not filled out properly. We had to investigate, and some things was not communicated to us. Communication is key. We are always working on ways to improve communication here at Mitchell Hyundai. We the correct parts arrive for your vehicle I will be more than happy to pick up and take back to you for your inconvenience. This is definitely not up to our standards. Several things could have prevented this especially if parts needing to be ordered was shared with the office people. Thank you for letting us know how to improve in the future. Mitch Deese Service Manager

August 10, 2022

Great service department, always helpful and treat customers with a lot of respect. They treat each vehicle as if it were their own. More

by rhondabowden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
Aug 16, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 09, 2022

Friendly attentive staff that was easy to work with. Waiting room was very nice loved the complimentary snacks. More

by ellacforrester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 08, 2022

They checked my car. Needed a part. They ordered it. The part has come in. Now waiting till I have time to get it installed. More

by homselr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Aug 08, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 08, 2022

Very competent, knowledgeable, and professional. Care about your need and services. Inform me about current and future services. Only which price of services could have been less. More

by jglopez0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Deese
Aug 08, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

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