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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
916 Reviews

916 Reviews of Mitchell Hyundai - Service Center

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January 17, 2024

No complaints with this dealership or with the workers, Great dealership, fast service, clean kid area More

by Gat34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Mitchell Hyundai responded

Glad you had a great experience. Come back soon.

January 17, 2024

The staff is friendly helpful and caring. I would trust my car to them anytime! More

by LEANNAWHITE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher, Natalie Sutter
Jan 18, 2024 -

Mitchell Hyundai responded

Thank you for the review. We look forward to seeing you again.

January 17, 2024

Love the service and the staff. I have purchased my last 4 vehicles from this place More

by RMWASHINGTONSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Fisher
Jan 18, 2024 -

Mitchell Hyundai responded

Thank you for your business. It is always a pleasure serving you.

January 17, 2024

Made appt to check out noise from engine/exhaust. Could not locate noise. Was treated with respect while there More

by SHELBYWOMACK1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher, Natalie Sutter
Jan 18, 2024 -

Mitchell Hyundai responded

Sorry we were unable to locate the cause of your issue. Please let us know should the problem persist.

January 17, 2024

This dealership have been a blessing. We bought a 2016 sonata from a private seller. Two week after the purchased engine went out. I called every dealer in my area and all of them gave me More

by VVHALL75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know the young lady name but she assisted us with a car rental. She was very kind and professional., Amber Fisher, Natalie Sutter
Jan 18, 2024 -

Mitchell Hyundai responded

Glad to be of service. Please visit us again soon.

January 17, 2024

Kyle is the main reason I bought my car at Mitchell Huundai. He is there to help me find my new car. He has done a wonderful job. No problems with anyone at Mitchell Hyundai. I think Hyundai, mainly bl More

by JCOURT42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Roehler
Jan 18, 2024 -

Mitchell Hyundai responded

Thank you for the review and the business. We appreciate the opportunity to be your dealer of choice.

January 17, 2024

Good service, nice,and clean place, but need morning snacks had coffee will go back More

by SUMBLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Sutter
Jan 18, 2024 -

Mitchell Hyundai responded

Come back soon

January 17, 2024

They are never on time four hours for a service is ridiculous when they tell you only two hours. Knowledge of different protection and extended warranty plans should be known by All instead of telling More

by DNH2015SERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Bock
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Mitchell Hyundai responded

Thank you for your service business and your review. We do apologize for the wait. We are working diligently to try and reduce wait times. Please know that there are over 900 Hyundai Dealers in the US. Each dealer has the ability to offer different types of protection packages to their customers. Most of the protection packages are not Hyundai Specific and can used on any make or model. They are acquired from 100's of different vendors in all 50 states. Many of these packages are proprietary to the dealer that they were purchased from, and services must be performed by the selling dealer. It would certainly be nice to have only a few options to keep up with from the dealer perspective, but it would limit the choices available to the customer and eventually decrease overall customer satisfaction. Lack of competition also increases cost to the consumer. We are more than happy to honor any protection package or service agreement that we are authorized to submit claims on. We hope this helps with your concerns.

January 17, 2024

Awesome dealership and Dean was awesome. Great customer service. Love the dealership and a long term fan. More

by BMOTT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Roehler
Jan 18, 2024 -

Mitchell Hyundai responded

Thank you for your business we are pleased that you had a great experience.

December 16, 2023

Best dealership ever! !! Service is fantastic!! Love my Hyundai!! My last 3 cars have been Hyundai’s. Cant remember owning any other kind. Thanks Mitchell Hyundai!!! More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher, Natalie Sutter
Dec 18, 2023 -

Mitchell Hyundai responded

THANK YOU FOR THE REVIEW AND THE BUSINESS. MERRY CHRISTMAS TO YOU AND YOURS

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