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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
923 Reviews

923 Reviews of Mitchell Hyundai - Service Center

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August 10, 2022

Staff is courtesy & knowledgeable. All areas are clean & in order. All seemed to move as efficently as possible More

by Bobcat4045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
Aug 10, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 10, 2022

Not up to standard. Had to drive away after two hours with nothing completed and lots of excuses. Came for a seatbelt replacement wrong seatbelt ordered. The dealership More

by Sandra Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Young
Aug 10, 2022 -

Mitchell Hyundai responded

Thank you for the review on us here at Mitchell Hyundai. I will be the first to admit we dropped the ball on this. The technician working on your vehicle had an emergency and had to leave quickly when you were in. Paperwork was not filled out properly. We had to investigate, and some things was not communicated to us. Communication is key. We are always working on ways to improve communication here at Mitchell Hyundai. We the correct parts arrive for your vehicle I will be more than happy to pick up and take back to you for your inconvenience. This is definitely not up to our standards. Several things could have prevented this especially if parts needing to be ordered was shared with the office people. Thank you for letting us know how to improve in the future. Mitch Deese Service Manager

August 10, 2022

Great service department, always helpful and treat customers with a lot of respect. They treat each vehicle as if it were their own. More

by rhondabowden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
Aug 16, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 09, 2022

Friendly attentive staff that was easy to work with. Waiting room was very nice loved the complimentary snacks. More

by ellacforrester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 08, 2022

They checked my car. Needed a part. They ordered it. The part has come in. Now waiting till I have time to get it installed. More

by homselr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Aug 08, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 08, 2022

Very competent, knowledgeable, and professional. Care about your need and services. Inform me about current and future services. Only which price of services could have been less. More

by jglopez0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Deese
Aug 08, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 08, 2022

Fast service and friendly staff. Car was ready a day ahead of expected time. This was another great experience by this service department. More

by DES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Deese
Aug 08, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 05, 2022

Prompt service. Everyone's friendly and professional. A1 job from Mitchell's Hyundai service center. More

by cyndiandroger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Roehler, Ryan Young
Aug 08, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 04, 2022

Wonderful Service by Professionals. I really appreciate Mitch and the experienced, knowledgeable team members working. More

by carol.boylston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
Aug 08, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 04, 2022

Very one was very helpful and very friendly. The service was good and the wait was fine. More

by lmahaely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie LaVoie, Ryan Young
Aug 08, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

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