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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
920 Reviews

921 Reviews of Mitchell Hyundai - Service Center

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May 31, 2022

I was completely satisfied with the service at the dealership. Everyone was friendly and helpful there. More

by wilkinsd2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
May 31, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 31, 2022

Every person that I worked was kind, supportive and friendly. Specifically, working with Mitch, service manager, was awesome! I really appreciate is patience, his communication and his empathy. The bes More

by ccamp18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
Jun 01, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 27, 2022

The overall service I received was good. My battery terminal was not tightened and once I got home the car would not crank. I tightened the negative terminal myself and resolved the issue. More

by renaegarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
May 30, 2022 -

Mitchell Hyundai responded

Thank you for your review and your service business. We certainly should have check those terminals prior to pickup. Our service manager will be contacting you shortly.

May 26, 2022

Always friendly like the wash and vacuum with oil change however this is an area that needs some improvement. More

by Smhercus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese
Jun 01, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 26, 2022

This dealership is all about its customers and I know a lot of people feel the same at I do, because I see many Hyundai’s on the road daily… Thanks for having great customer service… More

by antoniomckenzie14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
May 26, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 25, 2022

Got my car in and out in a timely manner. Very friendly , car was washed More

by bowdointm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
May 25, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 25, 2022

Great service. Thank you. Mix up on what needed to be done. Service dept responded with prompt no hassle correction. More

by kimcurry57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
May 25, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 24, 2022

They took me as a unscheduled appointment. My driver side window was down and would not come up. Mitchell Hyundai staff temporarily fixed the problem and scheduled me to have the program fixed More

by STEEL_CURTIN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
May 25, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 23, 2022

Everyone was very nice and helpful. Unfortunately I have a new car and had a bad tire. Of course I have bought my last 3 cars from Hyundai. So I am satisfied. More

by geraldinemanga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t the name of the employee. , Ryan Young
May 24, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 20, 2022

I was told when I bought my car I would be provided with a loaner car if I had to leave my car for service or repair. That has not happened! So I feel as though I was misled on that aspect. I’m a travel nur More

by Seniacasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
May 23, 2022 -

Mitchell Hyundai responded

Thank you for your review and your service business. There is a currently a shortage of inventory which has wiped out our loaner fleet. We are currently trying to purchase vehicles to be able to loan but the availability is slim. We hope to be able to have loaners available in the future.

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