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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
920 Reviews

920 Reviews of Mitchell Hyundai - Service Center

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May 18, 2022

The best service ! Highly recommend. Everyone is courteous and they get the job done in a timely manner. More

by justinray1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
May 18, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 18, 2022

2.5 hour wait for a simple oil change and 25,000 mile inspection. No information given throughout the waiting time or status updates. No car wash. No post inspection information given on car. (Brakes, ti More

by C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Mitchell Hyundai responded

Thank you for the review on us here at Mitchell Hyundai. This is out of character for us to do this. I apologize for any inconvenience this caused you. I would like to investigate this further as the username "c" is difficult to pinpoint in our system. My email is mdeese@mitchellauto.com. Thank you once again for your business. I am always looking for ways to improve our process and service to better serve our customers. Mitch Deese Service Manager 334-308-1670 mdeese@mitchellauto.com

May 18, 2022

I was well informed about my car and it was repaired in a timely manner every one was courtesies I well 👍 tell all my friends and family 👪 More

by Albertlcarroll88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
May 18, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 18, 2022

These guys are great. Mitch Ryan and Jim have always made sure I've been satisfied. The wash team.does an excellent job cleaning the car as well. I have a Subaru and a More

by JOELBELLOWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM, Ryan Young, Mitch Deese
May 23, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 13, 2022

I had a great experience in there. The service on my car was awesome and on time doing what they had to do .and while we were there we looked at cars. Robbie was awesome taking his tim More

by Cherylrock40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie LaVoie, Ryan Young
May 18, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 11, 2022

They completed the service check on my Tucson. I was satisfied with the work done. More

by SHIRLENEDENNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Deese
May 18, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 11, 2022

Couldn’t fix my air conditioner because of their machine. Sent it to Mitchell Nissan. All they do d was replace the Freon. It was blowing hot air by the time we made it to the circle. Paid around $150. The p More

by DALEMORROW
Recommend Dealer
No
Employees Worked With
Dean Bock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Deese
May 11, 2022 -

DALEMORROW responded

After talking to the servic department, he agreed to refund the difference between what I paid and what the mechanic here quoted me after he checked the Freon and found it be fine. In all actuality, that is above and beyond what Mitchell Hyundai had to do! I was very upset, but they calmed me down! The service people I talked to there were extremely supportive yesterday, and today as well! I will go back to check on a new vehicle sometime later!! I should not have sent the previous evaluation when I was so upset! My apologies to all concerned.

May 10, 2022

All was good except I have an issue with the car always having grease smudges. On the hood, door, and inside door handle that is light beige. I understand its greasy work but need to be more careful or at More

by TONYMEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
May 10, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 10, 2022 -

Mitchell Hyundai responded

Please accept our apology for the grease smudges. We are more than happy to take care of the issue. Our service manager will be contacting you shortly to make it right.

May 09, 2022

Very friendly and helpful. They washed my car and vacuumed the inside. Did not expect that. Not ce customer service More

by Stocoarnold
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Young
May 09, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 06, 2022

Always kind regardless of how I dread going and waiting. Waiting area is comfortable with a feeling of safety. Restrooms are always clean, and believe it or not, the snack bowl in front of tv is a lifesaver More

by tikihendricks.th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese
May 09, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

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