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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
896 Reviews

896 Reviews of Mitchell Hyundai - Service Center

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December 20, 2024

There was a written doc saying things that were needed doing to the car that were not accurate. For instance oil needs changed when it was changed only 1500 miles ago. Engine air filter needs changed when More

by JDANFORD21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Bock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Mitchell Hyundai responded

Thank you for your review. We certainly would not want a customer to have repairs or service done that would not be to their benefit. Our service manager will look into your visit and make sure our policies and procedures are being followed.

December 18, 2024

I am really pleased with the way that I was treated when I purchased my hyundai Tuscan. There was no pressure from the sales department. They got me in the car. And the finance department set my payments th More

by DADDYRABBITSCOTT1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Blakey Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We appreciate your business and your review.

December 16, 2024

Carmen was wonderful! We will definitely return for our future car needs. I appreciate how thorough she was in helping us buy a new car! More

by NMSMITH0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Blakey Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Mitchell Hyundai responded

Thank you for your business and your review. We appreciate the opportunity to be of service.

December 12, 2024

It was very easy to schedule an appointment for routine maintenance. The service was fast and the personnel were very professional. We own two Hyundais and we always take our cars for service at Mitchell H More

by NANANDPAPA56
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity. We look forward to serving you in the future.

December 12, 2024

I was called in to have 4 recalls applied to my 2012 Sante fe. Only two were done. Why call me in when you do not have the parts or instruction to perform the recall? This means I will have to come in More

by BARTOSCHP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Mitchell Hyundai responded

We apologize that your experience was less than excellent. We appreciate the opportunity to be of service and the time you took to send the review. Our service manager will contact you shortly to assist with your concerns .

December 11, 2024

Service was fast and took care of all my concerns with oil leak, tire balance/rotation, and front end alignment. More

by BRYONWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Mitchell Hyundai responded

Thank you for your service business and your review. Please visit us again soon.

December 04, 2024

Got it in and out jn no time was really nice about it thank you so much More

by HEATHERBROWN0413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Mitchell Hyundai responded

Thank you for your service business. Glad you had a great experience.

December 04, 2024

They have help us several times very many years. We bought many cars from them. More

by ladybugmom15
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Lane
Dec 04, 2024 -

Mitchell Hyundai responded

Thank you for your business and your review. Come back soon.

November 30, 2024

Did what they said he would do even though it didn't work out the 1st time around got me back in and out in a timely manner More

by LEEJONES0351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Mitchell Hyundai responded

Glad we were able to handle the issue. Sorry it took 2 trips. Thank you for the review.

November 24, 2024

Great service by professional personnel. They respond to every request and make sure they explain all work that is done. The work is quick but professional. I have no worries when I take More

by lenc8850
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Mitchell Hyundai responded

Thank you for your service business and your review. Hope to see you again soon.

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