Mitchell Hyundai - Service Center

I was charged $108. 00 for a diagnosis. (Which is understandable) EXCEPT I was not told of a charge, while making my appt. for a free recall repair. Luckily it was a pay 00 for a diagnosis. (Which is understandable) EXCEPT I was not told of a charge, while making my appt. for a free recall repair. Luckily it was a pay week for me and I had the money. What would have happened if I showed up with not enough money? I specifically told the appt rep that money/cost was my biggest concern. So why didn't they tell me, that diagnosis could possibly cost 💲? If nothing else, I should get $54.00 back. That would be splitting the cost between me & the rep. **Also, they vacuumed my vehicle without asking me or letting me know. The problem is that I might have accidentally dropped jewelry, a note or medication in the floor (with plans to retrieve, after y'all were finished with my vehicle) ooops! Too late! It's been vacuumed up. Now what?Nothing. Cannot be undone. More

Great team of People Special Thanks to Jim Schneider and all the Mechanic just all of you all who played apart to get my son back on the road Thank you Jesus Thank You All all the Mechanic just all of you all who played apart to get my son back on the road Thank you Jesus Thank You All More

Service manager Mitch Deese took great care to ensure the repairs to my car were done so parts would be available in case there was a problem. Fortunately, extra parts were not needed. repairs to my car were done so parts would be available in case there was a problem. Fortunately, extra parts were not needed. More

Thomas, my salesman is excellent! He has made it known he is still available for me. Service dept was excellent. I have only purchased GM but my experience with Mitchell Hyandi m He has made it known he is still available for me. Service dept was excellent. I have only purchased GM but my experience with Mitchell Hyandi make truly convert me. 😍 More

The dealership fixed part of an issue with my car that was wrong before I purchased it. My warranty had just ran out but in good faith they fixed it because it was an issue that was wrong with the car bef was wrong before I purchased it. My warranty had just ran out but in good faith they fixed it because it was an issue that was wrong with the car before I got it. The general manager, Mr. Sneed, is a pretty stand up guy, I appreciate his willingness to hear me out and help me with what he could. More

I have had my Tuscon since 2014, and the service has always been good. It has been more difficult to get scheduled but once there everything is great. always been good. It has been more difficult to get scheduled but once there everything is great. More

The dealership is clean and the people are polite. But the service dept needs to move a little faster and wash rack. Had an app for a basic service and it took about 2 hrs to complete. But the service dept needs to move a little faster and wash rack. Had an app for a basic service and it took about 2 hrs to complete. More

I like that I got several reminders about my upcoming service. The waiting room was comfortable, and there was a play area for childen. Then when my daughter had a sneeze attack and not came flying out o service. The waiting room was comfortable, and there was a play area for childen. Then when my daughter had a sneeze attack and not came flying out of her nose, a sales associate came to my rescue. It also didn’t take long to get my car serviced as they seemed to be on time. More

Everything was excellent. Very happy with every aspect of the service. Advisor was excellent and work was done efficiently and correctly. Thanks for all the assistance. Very happy with every aspect of the service. Advisor was excellent and work was done efficiently and correctly. Thanks for all the assistance. More

I was told I would get my car back as soon as it was done...10:34 it was done and I made payment over phone told them I needed vehicle back by 130 had something I needed to do....didn't get car back til done...10:34 it was done and I made payment over phone told them I needed vehicle back by 130 had something I needed to do....didn't get car back till almost 3 pm and girl says my paperwork was lifted on managers desk and it clearly said need back by 1 30 on paperwork....very upset about the way it was handled. More