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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
760 Reviews

760 Reviews of Mitchell Hyundai - Service Center

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July 30, 2020

Good repair , A/C working great.. Jason is a great Good repair , A/C working great.. Jason is a great mechanic and Mitch keeps The shop running smoothly and keeps you informed and updated as to More

by halb221
Recommend Dealer
Yes
Employees Worked With
Mitch , Jason
Jul 31, 2020 -

Mitchell Hyundai responded

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Thank you for your continued business!

July 22, 2020

It's a great place to do business with I'M SATISFIED with you ALL so FAR. l would like to stay dealing with you ALL to keep my CAR like I first got it. More

by rockyjones1961
Recommend Dealer
Yes
Employees Worked With
Carmen Blakey Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tukker Watson, Monica Blackman
Jul 23, 2020 -

Mitchell Hyundai responded

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Thank you for your continued business!

July 22, 2020

I was asked if I wanted a car wash both times I’ve came in and I replied yes. None was given either time. Also my warranty is running out and I think they’re giving me the run around about my code. The fir More

by TYLERHODGE25
Recommend Dealer
No
Employees Worked With
Tukker Watson
Jul 23, 2020 -

Mitchell Hyundai responded

Thank you for your review. I am sorry our detail department was unable to have your vehicle properly cleaned before they closed for the day. I have asked our service department to make sure time permits us to have your vehicle clean when promised. Mitch Deese should be contacting you so that we can make the arrangements to complete your wash and any other issues still pending. Our goal is to insure all our customers have a 5 star experience. You put your trust in us and you deserve it. Thanks again Fred Sneed

July 21, 2020

I’ve been utilizing services for 16 months, continued dissatisfaction, service department! Finally got my tires rotated after a year, 4 service trips, 25K miles. More

by RENEEGRFFN
Recommend Dealer
No
Employees Worked With
Robbie LaVoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Mitchell Hyundai responded

We are sorry your experience with our service department was less than exceptional. Our service manager will be with you shortly to take care of any and all concerns. Thank you for your business and your review.

July 20, 2020

Great dealership and service dept enjoy going there for seevices this place is closest to my residence and very convenient for me to go to will recommend to friends More

by salvatora22
Recommend Dealer
Yes
Employees Worked With
Monica Blackman
Jul 20, 2020 -

Mitchell Hyundai responded

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Thank you for your continued business!

July 17, 2020

The service was good and fairly quick but i was appalled that literally none of the employees had on masks. Your customers should be your priority and clearly you do not value their health. More

by aelizbrown
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Jul 18, 2020 -

Mitchell Hyundai responded

Thank you for your review. We are glad you were happy with the service we provided you during your visit. Certainly these times are stressful and confusing for all. We appreciate and understand your concerns. As you are aware part of our society prefers the mask and part are uncomfortable with them. As a dealership we have struggled with this issue. Thankfully the State made it mandatory this past Thursday to wear masks. This solved the issue for the time being. Thank you again for your review and we look forward to serving you in the future.

July 16, 2020

Great dealership always good customer service I always take my car to y’all even though I didn’t get it from y’all thanks for the great work More

by andersonletitia31
Recommend Dealer
Yes
Employees Worked With
Monica Blackman
Jul 17, 2020 -

Mitchell Hyundai responded

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Thank you for your continued business!

July 08, 2020

Two of the service dept. workers were very helpful and friendly. I was pleased overall when I left the dealership. However, the problem was not resolved so now I will have to go back to get it taken car More

by cyd
Recommend Dealer
Yes
Employees Worked With
John Gilder-5 stars
Jul 10, 2020 -

Mitchell Hyundai responded

We are very sorry that your issue was not fixed on your first visit. If our service manager has not reached out to you he will shortly. We are more than happy to try and resolve the issue quickly. Our goal is 100% satisfaction with all clients and will make every effort to insure you receive 5 star treatment. Please assist me in fixing your issue. I don't have enough information based off of your review to look up your repair order. Can I have the name on the repair order so I may research further? thanks Fred

July 07, 2020

Car was brought back to me and the service light was still on. Had not been reset. I also asked them to vacuum out the car and it didn’t look like it had been vacuumed. Also, there was a poor communicat More

by alexisblairjones
Recommend Dealer
Yes
Employees Worked With
Dillion Toole, Tukker Watson
June 29, 2020

I really enjoyed the experience I had at Mitchell Hyundai. All the cars I ever had I never used a dealership before. The people were very nice and I look to come back in the near future. Pop More

by JANA.JONES64
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Jun 29, 2020 -

Mitchell Hyundai responded

Thank you for sharing your experience with us. We look forward to serving you in the future.