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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
769 Reviews

769 Reviews of Mitchell Hyundai - Service Center

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May 18, 2020

I'm not one to write a review, let alone a bad one, but I was very disappointed. Seem to be too much in a hurry to listen to any concerns about my vehicle. While paying, the person did not speak until she to More

by HABRRI
Recommend Dealer
No
Employees Worked With
Tukker Watson
May 19, 2020 -

Mitchell Hyundai responded

Thank you for letting us know you were not pleased with your visit. I have discussed your concerns with our service department and you should expect a follow up call shortly if you have not already. I am sure they will do everything possible to resolve your issue. I have also spoken with our cashier concerning her customer interaction. Our success can only be measured by our customers satisfaction. Please let me know when our service personnel have been able to make up for our shortcomings as our goal is 100% customer satisfaction. Thank you, Fred Sneed GenMgr Mitchell Hyundai

May 06, 2020

Great service after receiving erpare part for front sea Always great service. Service team got to work as soon as I arrived on driver seat repair. It took two days to get part. Under warranty. No Charge More

by jsmith113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Mitchell Hyundai responded

Thank you for your kind comments. We appreciate your business and look forward to serving you in the future!

May 06, 2020

Repaired driver’s seat problem (electric) Everybody very nice and real helpful. Always extremely good at what they do. Every time any service etc. They will wash and clean up your vehicle. Gre More

by jddell5766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Mitchell Hyundai responded

Thank you for your kind comments. We appreciate your business and look forward to serving you in the future!

May 06, 2020

Great place, staff, and prices! Only place I would service my Tucson! Great sales floor and waiting area. Clean all around. Even got a free car wash during my service visit! More

by R.M.DEESE
Recommend Dealer
Yes
Employees Worked With
Carmen Blakey Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Durward Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie LaVoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Johnson, Darwin Stinson, Dillion Toole, Ricky Udics, Monica Blackman
May 06, 2020 -

Mitchell Hyundai responded

Thank you for your kind comments. We appreciate your business and look forward to serving you in the future!

May 06, 2020

Great service and personable. Was met immediately when I arrived. Made sure of my reason for being there. Followed up with me when service was finished. More

by EWAYNEAKRIDGE
Recommend Dealer
Yes
Employees Worked With
Darwin Stinson, Tukker Watson
May 06, 2020 -

Mitchell Hyundai responded

Thank you for your kind comments. We appreciate your business and look forward to serving you in the future!

May 06, 2020

Great service We will continue to buy from and have our vehicles serviced at Mitchell Hyundai. They have the best service department I have ever used. Great people, More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Blackman
May 06, 2020 -

Mitchell Hyundai responded

Thank you for your kind comments. We appreciate your business and look forward to serving you in the future!

May 06, 2020

Took my car in with a rattle. I was told I was past due on a oil change even though I'd only put a few hundred miles since my last oil change and this was the cause. They performed the service and the rep More

by Brittany
Recommend Dealer
No
Employees Worked With
Tukker Watson, Monica Blackman
May 07, 2020 -

Mitchell Hyundai responded

Brittany, Please let me apologize for your poor experience with our service department. As hard as we try we do occasionally drop the ball. I am very glad that you brought the vehicle back so we could remedy the problem. Your business is appreciated. Although we can't erase the past we can certainly improve on the future. I will be contacting you shortly to see how we can make amends and hopefully keep you as a valued customer. Thanks you, Fred Sneed Gen Mgr Mitchell Hyundai

May 06, 2020

The people was kind and very knowledgeable. The called to update on the status of my vehicle while servicing it. When I picked it up they had wash it and vacuumed it out, along with fixing the problem. Would More

by KATRELLGAINES
Recommend Dealer
Yes
Employees Worked With
Jim Schneider
May 06, 2020 -

Mitchell Hyundai responded

Thank you for your kind comments. We appreciate your business and look forward to serving you in the future!

May 07, 2020 -

Mitchell Hyundai responded

So sorry we did a poor job cleaning your vehicle. We are more than happy to do a better job on your clean up. When can your vehicle be available for us to re-clean? thanks you, Fred Sneed Gen Mgr 334-308-1670

May 06, 2020

Staff has always treated me with respect. Staff has been considerate of my car needs and explained to me what recommendations were needed at that time. More

by blkyzar
Recommend Dealer
Yes
Employees Worked With
Darwin Stinson, Jim Schneider
May 06, 2020 -

Mitchell Hyundai responded

Thank you for your kind comments. We appreciate your business and look forward to serving you in the future!

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