Mitchell Volvo of Simsbury

Mitchell Volvo of Simsbury gives excellent service. They go above and beyond to be sure you are well taken care of. The concierge service is so helpful. They also returned my car all vacuumed and washed. I go above and beyond to be sure you are well taken care of. The concierge service is so helpful. They also returned my car all vacuumed and washed. I recommended them to my all my friends and family. I would never go anywhere else. More

Always courteous and professional. There should not be a word minimum...surveys take time and folks want to get thru them as quickly as possible....now I’ve met the word minimum! Also, FB has become too o word minimum...surveys take time and folks want to get thru them as quickly as possible....now I’ve met the word minimum! Also, FB has become too omnipresent where they have infiltrated companies like yourself to ask people to use FB “for everything”. They have become a conglomerate who are controlling our lives on social media which isn’t turning out very well. Don’t be a puppet.... More

The service was amazing beginning to end. Steve or Steven was very friendly n courteous also the young man that helped with the loaner n when I went to pick I’m the car. He waited after hours because I was r was very friendly n courteous also the young man that helped with the loaner n when I went to pick I’m the car. He waited after hours because I was running a little late after closing time More

Purchased a brand new 2021 Volvo T5 in under 24 hours, everything was smooth quick and easy. Jessica walked me through all the settings in the car so I was comfortable when I left the dealership. everything was smooth quick and easy. Jessica walked me through all the settings in the car so I was comfortable when I left the dealership. More

Sales experience was decent, but service was poor. Not done on time, initial repair didn't solve issue. I stopped taking our car there for service, warranty or other. I expected a better experience from done on time, initial repair didn't solve issue. I stopped taking our car there for service, warranty or other. I expected a better experience from a mid level dealership. More

As always superior customer service . Valet service a plus since I’m a caregiver to family member. My XC 70 returned same day and appreciate the wash. plus since I’m a caregiver to family member. My XC 70 returned same day and appreciate the wash. More

Great communication and customer service. Everything was thoroughly explained and the work was completed in a timely manor. This is also where I purchased my Volvo in 2018. thoroughly explained and the work was completed in a timely manor. This is also where I purchased my Volvo in 2018. More

Very courteous and professional and well organized. Great team work. Requested a loaner car and it was right there for me. Will definitely be back. Great team work. Requested a loaner car and it was right there for me. Will definitely be back. More

All around excellent service. The scheduling was flexible, the customer service outstanding, and the quality of work is top-notch! I will use the as my service center for sure flexible, the customer service outstanding, and the quality of work is top-notch! I will use the as my service center for sure More

Nice facility and friendly staff and they know Swedish cars including Saab’s. In addition to using them for service we have bought new and used cars from dealership in past. cars including Saab’s. In addition to using them for service we have bought new and used cars from dealership in past. More