Modern Hyundai of Concord

Purchase of Ellantra GT They provided what I wanted at a fair price. Everyone I was in contact with was professional and courteous. The entire process was handled quickly. Ex They provided what I wanted at a fair price. Everyone I was in contact with was professional and courteous. The entire process was handled quickly. Excellent overall experience. More

Great carbuying experience Dudley took care of me again. He had the Veloster Turbo ready for me to test drive when I got there. George was very helpful setting up the financing Dudley took care of me again. He had the Veloster Turbo ready for me to test drive when I got there. George was very helpful setting up the financing of my new Veloster. More

Modern Hyundai is simply Awesome Super dealership, super sales person and great financing options. The experience could not have been any better. Eddie Elrod is simply the best car sa Super dealership, super sales person and great financing options. The experience could not have been any better. Eddie Elrod is simply the best car salesman I have worked with and I have purchased over 10 new vehicles from dealerships in both Florida and North Carolina. More

Service appointment Made an appointment over a week ago for3/5 for oil change. I always call to confirm. No appointment listed. Not happy. When an appointment is made lis Made an appointment over a week ago for3/5 for oil change. I always call to confirm. No appointment listed. Not happy. When an appointment is made list it More

Great Store This was my first time ever going to a dealership. I went to Modern Nissan and they was so rude because I had my 2 year old daughter with me. So I lef This was my first time ever going to a dealership. I went to Modern Nissan and they was so rude because I had my 2 year old daughter with me. So I left and went to Modern Hyundai and soon as we walked through the door they all treated us like family especially our sales agent Trae. Hyundai is awesome More

Great Experience everyone that I worked with was very helpful. it did take some time, but I understand it normally does. I would have liked for someone to follow up an everyone that I worked with was very helpful. it did take some time, but I understand it normally does. I would have liked for someone to follow up and help me get an appointment for my windows to be tinted, and the sctochguard to be placed on my car. More

5 STARS ALL AROUND An awesome group of people and I will be back in the future. I have been telling everyone about the level of customer service this location provides. An awesome group of people and I will be back in the future. I have been telling everyone about the level of customer service this location provides. More

Above and Beyond A super positive experience beginning to end !! Keep up the awesome service Modern Hyundai of Concord. Our family thanks you. We have purchased numero A super positive experience beginning to end !! Keep up the awesome service Modern Hyundai of Concord. Our family thanks you. We have purchased numerous vehicles at Modern. More

Quick to sell, but not to respond to service concerns. Pricing was excellent. Sales staff could be better in product knowledge and explaining things without being asked. They were not familiar with some ba Pricing was excellent. Sales staff could be better in product knowledge and explaining things without being asked. They were not familiar with some basic features of the cars. More

Great until Service Department Was very happy with the purchasing department. Dudley was able to get me the car I wanted and I thought I would leave happy. Once I left, the car star Was very happy with the purchasing department. Dudley was able to get me the car I wanted and I thought I would leave happy. Once I left, the car started shaking extremely bad. I was informed by Kris Johnson that I would need all new tires because they were defective. He also insisted that I could drive the car, even though I was in extremely bad car accident the week prior and was very nervous about doing so. I had to follow up when the tires came in. I also had to follow up when the tires were put on. Absolutely no one called me to let me know. I was treated like crap once I bought the car from you all. I was excited until I dealt with the service department. Actually because Kris was so rude and none responsive I really wanted to return the car because at that point I didn't want to give you any more business than I already had. I should not have to be following up, especially when they know good and well that I am a good hour away from the dealership itself. Not to mention, I saw Kris when I returned the rental and he never apologized or even acknowledged me. If that is how your going to treat customers, I will never return nor recommend you all, EVER!!!!! More