Modern Hyundai of Concord

Great people and price. Shopped around all of central and western North Carolina, only the folks at Modern met our needs at our price. The people and our experience at Modern Shopped around all of central and western North Carolina, only the folks at Modern met our needs at our price. The people and our experience at Modern Hyundai both exceeded our best hopes. Our Accent is exactly what we needed for commuting to work. The gas mileage is wonderful. Thanks folks! More

No pressure sales at Modern Hyundai I went to Modern Hyundai again for my vehicle needs. This is actually the 7th vehicle that has been purchased by my family with Modern. I have used Da I went to Modern Hyundai again for my vehicle needs. This is actually the 7th vehicle that has been purchased by my family with Modern. I have used David Ash as my salesperson since day 1 and he has always treated me professionally. he listens to what I am looking for and always asks which features are important to me. He then presents atlas 2 vehicles for me to consider and encourages me to drive them both to help me feel comfortable in making such a purchase. Shelina did a great job presenting additional coverage and services and never once made me feel pressured to purchase any of them but I did purchase some in the end. The whole experience was another great one and I think the Modern Hyundai is an industry leader in no pressure sales More

Great sales process, lacking the little things I would recommend the sales process that this dealer uses. I would recommend the SALEMAN again. GREAT SALESMAN AND SALES EXPERIENCE. But note that I would recommend the sales process that this dealer uses. I would recommend the SALEMAN again. GREAT SALESMAN AND SALES EXPERIENCE. But note that the dealership is lacking many of the little things that you expect from a car dealer. I do not feel that my business is appreciated. The little things that you can do to make a customer service experience enjoyable are lacking here. I admit that I have higher than normal expectations, but to forget my name within 5 minutes is fairly simple. And to follow through on your commitments is another easy win. If a customer ask to speak to you, get up from your desk and go meet the customer, dont sit behind a desk and wait for them to be shuffled to you. (NOT SPEAKING OF A SALES EXPERIENCE) Like I said before buying the car was a positive experience. They do need help on their marketing and not call me the day after and ask if I wanted to buy a car, like I did that yesterday. I was not pressured to make a purchase I was given the necessary information I needed to make a decision and feel that they gave me a great price. Service is a joke in my opinion and far from where they need to be, my prior dealer had a fantastic service department and I almost regret not buying one of their cars because their service department was so fantastic. Not the case here. Professionalism is not present. More

Great dealership. I had a great experience at the dealership. The sales team was great and very straightforward on the pricing had no issues at all. Thank you for t I had a great experience at the dealership. The sales team was great and very straightforward on the pricing had no issues at all. Thank you for the professionalism. More

HORRIBLE!!! NEVER GO HERE If I could give Modern Hyundai of Concord negative stars I would! The WORST dealership I have ever delt with. They treated me like a child from the fi If I could give Modern Hyundai of Concord negative stars I would! The WORST dealership I have ever delt with. They treated me like a child from the first time I walked in. I called the salesman who showed me a car the MORNING before I was supposed to come in and sign papers to buy the car, when I get there they told me they sold the car I was coming to buy the NIGHT before!! THEY KNEW I WAS COMING TO BUY IT AND SOLD THAT CAR RIGHT OUT FROM UNDER ME!! Apparently they didn't take me seriously so I bought a car exactly like the one I looked at at Keffer Hyundai where I was treated properly the entire time! I would never ever recommend Modern Hyundai unless you just want to get screwed. More

Great! Awesome from start to finish. Our go to dealer. Actually was pleasant to buy a car from modern. The price was right and no pressure from staff. Awesome from start to finish. Our go to dealer. Actually was pleasant to buy a car from modern. The price was right and no pressure from staff. More

CAR BUYING : No longer a drudgery, but a delight. I was immediately met by Miss Alex mac Allister. We walked and talked as friends. She asked what I needed in a vehicle. I explain the color the size a I was immediately met by Miss Alex mac Allister. We walked and talked as friends. She asked what I needed in a vehicle. I explain the color the size and the power that I was looking for. She immediately found a vehicle that I thought I wanted. Then we found the right car test drove it discuss prices and financing and she got the deal done. Everyone treated me as if I were an important person. I do thank you for that. More

excelling in customer realtions I have enjoyed buy my cars from this dealership, it has been a fun experience, instead of being a unfeeling business transaction. Will purchase here a I have enjoyed buy my cars from this dealership, it has been a fun experience, instead of being a unfeeling business transaction. Will purchase here again. More

Excellent service and price Excellent service by phone initially so when I came into the dealership, we knew what I was looking for and also my grandson. He bought a 2014 Hyundai Excellent service by phone initially so when I came into the dealership, we knew what I was looking for and also my grandson. He bought a 2014 Hyundai Sonata. While at the delership, everyone was friendly and knowledgeable and worked to meet our needs. More

Excellent Dealer A very pleasant experience in purchasing another Hyundai Elantra. There was no pressure to buy any vehicle there, and I was pleasantly surprised at th A very pleasant experience in purchasing another Hyundai Elantra. There was no pressure to buy any vehicle there, and I was pleasantly surprised at the financing available. I would but there again. More