
Modern Nissan of Hickory
Hickory, NC

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I was very satisfied with my purchase and the quality of service from the salesmen. As long as my car runs properly and continues to give great service, I will be back in a few years to trade in and buy my service from the salesmen. As long as my car runs properly and continues to give great service, I will be back in a few years to trade in and buy my second car. Sam Falgout is an excellent and friendly salesman. More
I still wonder if I got the best deal possible. I am adjusting to the CVT. That is a new experience. I also wish I had driven some of the other cars I had on my list prior to my purchase. I was just adjusting to the CVT. That is a new experience. I also wish I had driven some of the other cars I had on my list prior to my purchase. I was just heading down 70 to visit dealerships and Nissan was the second stop. More
Lengthy process as always. Friendly people. This review processes is too much. You are very lucky I am doing it. Like my car and do not want to go through the process of buying a car again for a VERY lon processes is too much. You are very lucky I am doing it. Like my car and do not want to go through the process of buying a car again for a VERY long time! More
Our experience was wonderful! All associates were very friendly and helpful. We actually bought 3 cars! One(an xterra) was returned the following day of purchase. I have back problems and was unable to ri friendly and helpful. We actually bought 3 cars! One(an xterra) was returned the following day of purchase. I have back problems and was unable to ride comfortably in it. We purchased the car that we traded in. We also bought a used Pathfinder and we love it! Jeff was awesome! He was friendly and helpful. His knowledge of the product that he sells was impressive.He has called us several times to check and make sure that we were happy with our purchases and to see if we had any questions. Jeff,Nathan, Cory and Chris worked very hard to make sure that we were able to get the vehicles that we needed. We have been driving Toyotas for many years but because of the wonderful service and excellent treatment we are now going to make Crossroads our dealership! We also enjoyed working with Darius. He showed us the same friendly treatment as the other members of the team did. Their no hassle approach was greatly appreciated. They made us feel like part of the family. Thanks Crossroads for the wonderful experience! More
It was such a pleasure dealing with Crossroads Nissan of Hickory and in particular with Charles Stevens. He was very knowledgeable about the car we purchased and made every effort to please us. He was ver Hickory and in particular with Charles Stevens. He was very knowledgeable about the car we purchased and made every effort to please us. He was very friendly and took his time with us to explain everything about the vechicle and made sure we had a good understanding of how everything on the vehicle operated. We felt that he geniunely wanted us to be happy with our purchase. The sales manager was also very nice and we enjoyed meeting and talking with him as well. We would definitely do business again with Crossroads Nissan of Hickory. I also want to say that we enjoyed talking with the Finance Manager and he was also so nice and friendly. This was our best experience ever at an automobile dealership. More
I contacted the dealership via internet and received a prompt response from Pete. My husband and I scheduled a time to go into the dealership to test drive a couple of vehicles and was meeted immediately prompt response from Pete. My husband and I scheduled a time to go into the dealership to test drive a couple of vehicles and was meeted immediately by Pete. He was very polite and respectful. He is very knowledgable about the vehicles and was very patient with answering all of our questions. He inquired about all of our needs and wants and wanted to be sure to make us happy customers, in which he did. The general manager discussed our financing options with us and we walked out with a new vehicle. We are very pleased with the service that we received from this dealership! More
I have been using Crossroads Nissan to service my 2007 Altima since I bought it new from Crossroads. I love their service. They have always treated me fairly, explained what was needed and recommended ser Altima since I bought it new from Crossroads. I love their service. They have always treated me fairly, explained what was needed and recommended services I should consider in the future. In addition, they are really nice people and easy to deal with. It was only natural that when I was ready to buy a 2013 Altima for a second car I would buy from them again. Charles, my salesman, is a very nice person. There was no pressure to buy at all and it was very easy to negotiate a deal we were both happy with. I recommend that you shop at Crossroads whenever you are looking to buy or service a Nissan. More
I went into Nissan knowing what I wanted to look at and how much I wanted to pay. I was expecting a salesman who would become aggravated with my request and my needs. However the salesman, Sam and the sa how much I wanted to pay. I was expecting a salesman who would become aggravated with my request and my needs. However the salesman, Sam and the sales manager, Nathan were both very helpful and worked hard to make sure that I received what I wanted and was happy when I walked out the door. I received great customer service, and would definitely recommend this dealership to others. More
Due to recent passing of my Dad, me and my mother was really put in a state of anxiety looking for another car. The car that we had was lost in a head on collision accident that happen 2 weeks ago. My Da really put in a state of anxiety looking for another car. The car that we had was lost in a head on collision accident that happen 2 weeks ago. My Dad always took care of the buying of our automobiles, so I will just say that this was all an overwhelming experience. Josh and the staff at Crossroads Nissan was very patience and courteous with us as we went over info on the car, budget of the car and service. I can say that this was a great learning experience but I am glad that we are owners of a great automobile and we couldn't ask for anything more than the friendly staff of Crossroad Nissan help us. More
Everyone was extremely nice, and stayed after hours until our purchase was complete and didn't rush through anything even though they were staying late. our purchase was complete and didn't rush through anything even though they were staying late. More