Being a busy working mom, I did not have time to go into the dealership and spend hours. I had done my research and knew what vehicle I wanted to purchase and what I wanted to pay. searching the internet caused me to be contacted by numerous dealerships in the area. Even though I told them I needed to handle most of the negotiating online due to schedule constraints, I was still heavily pursued and repeated asked "when I would be by." Ben at Modern Nissan of Hickory was the only exception. he answered numerous questions online. I sent pics of my trade and got an estimate (of course that part wasn't final until I took the car in....understandably). the entire experience was pleasant...no high pressure sales. I would definitely recommend Ben, Logan and the entire team at Modern Nissan.