Modern Nissan of Hickory

Sarah did a wonderful job communicating with me during my search for a car for my daughter. She wasn't pushy, which I appreciated very much. She found the perfect car for us. Thank you Sarah. search for a car for my daughter. She wasn't pushy, which I appreciated very much. She found the perfect car for us. Thank you Sarah. More

I just purchased my 2nd Nissan Altima at Crossroads Nissan of Hickory. Wesley Starnes was our sales associate for the 2nd time. They have great friendly service and will take good care of you. So, i Nissan of Hickory. Wesley Starnes was our sales associate for the 2nd time. They have great friendly service and will take good care of you. So, if you are looking for a great car go see my friends at Crossroads Nissan of Hickory and ask for Wesley Starnes. Tell him Lorie sent you... :) More

We rec'd a call from Cory Bradshaw asking us to come in to talk about trading our 2011 Nissan Juke for a new model. We went for the talk and discovered through our Sales Rep-Peter Gilissen that the new 20 to talk about trading our 2011 Nissan Juke for a new model. We went for the talk and discovered through our Sales Rep-Peter Gilissen that the new 2012 Juke had a lot more options to offer. He took us for a road demonstration giving us further information on all the whistles and bells. We were excited and decided to follow up with the trade. Cory Bradshaw worked up the figures with the pay off and the trade in value and the ending loan options. We were then turned over to Steve, who did all the documentation. Pete and Steve were very helpful in their presentations to enable us to leave the premises with our new 2012 Juke, of which we have already enjoyed. The new Juke seems to be a baby version of the Murano which we originally traded in for the 2011 Juke. We really love the smaller car and the gas mileage has been what we were looking for. We enjoy the options of "Sport", "Eco" and "Normal". More

I like to shop at Crossroad Nissan in Hickory,because aside from being friendly, their price are competitive. Our salesman Charles was helpful and attentive to our needs. I knew Dave Burrel when I purc aside from being friendly, their price are competitive. Our salesman Charles was helpful and attentive to our needs. I knew Dave Burrel when I purchased my Altima in 2010 he's also very helpful and friendly. Our son was happy with his new Frontier and hopefully in the future when my husband will need to replace his current vehicle I intend to encourage him to purchase at Crossroad Nissan. Sincerely, Mrs. C Williams of Claremont, NC More

We felt like we were very welcomed and I would le anyone that is looking for a new car hey would come to you guys. I fel like I was a home very nice enivorment. I would be better with a fish tank in Crossro that is looking for a new car hey would come to you guys. I fel like I was a home very nice enivorment. I would be better with a fish tank in Crossroads to make people love that too. We love are car and we will be seeing you guys again. Thanks for working really hard to get us in the Cube on a Saturday night when you were suppose to be home with your own family. More

It was a pleasure dealing with Tracy Sipe. He is very knowledgable about Nissan vehicles. I will recommend him to my friends and family when they are looking for a new car. I was impressed with how he knowledgable about Nissan vehicles. I will recommend him to my friends and family when they are looking for a new car. I was impressed with how he was not pushy and aggressive in selling the car. He wanted to make my car buying experience a good one, and he did! More

I am completely satisfied with my car purchase experience at Crossroads Nissan. The sale associate I worked with was very friendly and knowlegeable and had answers for all my questions and concerns on the V at Crossroads Nissan. The sale associate I worked with was very friendly and knowlegeable and had answers for all my questions and concerns on the Versa I purchased. The Finance department was very friendly and easy to work with. I have recommended Crossroads Nissan and Wesley Starnes to my friends and will continue to do so in the future. More

Jeff took his time with me and thoroughly explained the Rogue to me and all it's functions. He did not pressure me for the sale. I felt like he was on my side during the negotiations. He made me feel impor Rogue to me and all it's functions. He did not pressure me for the sale. I felt like he was on my side during the negotiations. He made me feel important. More

Went to this dealership to test drive a car. The salesman who's name I don't remember was great. He explained the features of the car and had me take it for a test drive. After the test drive I as salesman who's name I don't remember was great. He explained the features of the car and had me take it for a test drive. After the test drive I asked for a price on the car. That's when he brought Cory Shaw into the deal. I explained to Cory that I was not going to buy today that I had another make of car I wanted to look at. The salesman already had a picture of my license and all my contact information. This is where things started going down hill. Cory wanted my SS number and my email address. When I said I would give him that information when I was ready to purchase he told me he wouldn't give me a price without running my credit. To make a long story short Cory left to get a price. He made me wait over 30 minutes till he came back. At that point he gave me the list price of the vechile less the manufatures $500 rebate. When I said that there was no discount and that if he didn't want to give me a price I would go elsewhere. He then told me he would go talk to a manager. He then left me for another 35 minutes before returning. He then told me that was the price unless I wanted to buy today. I have never been treated as rudely as I was by Cory. Crossroards Nissan will never see me again. Instead of spending money to build a new dealership they should invest their money in replacing Cory or teaching him some manners. More

Recently had my 2006 Armada serviced. Took it in for a manifold leak and they found that both manifolds were cracked and needed replaced. We had an extended warranty so it wasn't a huge deal. I dropped th manifold leak and they found that both manifolds were cracked and needed replaced. We had an extended warranty so it wasn't a huge deal. I dropped the vehicle off on a Monday morning and then had to have an adjuster from the warranty company come look at it. While it was there I asked them to do a thorough inspection and also to install a relay under the dash for the towing package. I was supposed to have my Armada back on Wednesday but got a call on Wednesday afternoon around 4:30 stating it wouldn't be ready until the next afternoon. I had rental coverage with our warranty and asked for a 3rd time about getting a rental. Jeremy stated he didn't have an answer for me and I should just get my own rental and save the receipts. I contacted our warranty company and found out that the dealership should have offered a rental and they would have reimbursed them for it but I guess customer service is not in the forefront of the folks at Crossraoads. All of this is not the icing on the cake. Remember the towing relay I asked them to install - well the genius's couldn't even figure out where it went....they manufacture it, they sell it and they service it but they don't know how to install the towing package....REALLY????? I explained to him exactly where it needed to go and he stood there and argued with me about there was no such relay. Needless to say I came home took off the 2 screws to remove the dash cover below the steering wheel and had it installed in less than 3 minutes - guess I should have known better than to rely on the dealership. More