Modern Nissan of Hickory

I was very impressed with Wesley Starnes. He was extremely polite and helped me with information I needed in order to make a decision about purchasing a new car. He stayed much later than the compan extremely polite and helped me with information I needed in order to make a decision about purchasing a new car. He stayed much later than the company is normally open the evening we purchased to give my husband time to get there. I was unimpressed and annoyed with the top manager who made the final price decision. Even though we were sitting only several feet away he made no attempt to even make eye contact with us. He did not step over to meet us. He did not thank us for making a purchase from his dealership. I feel sorry for the salesmen and other employees who have to deal with him on a daily basis. He is "odd man out" at an otherwise extremely polite and helpful car dealership. More

My husband and I were greatly pleased with the service received from our salesman. We had not intended to purchase a car, but after talking with Charles and looking at the car, our mind was made up to pu received from our salesman. We had not intended to purchase a car, but after talking with Charles and looking at the car, our mind was made up to purchase. We would highly recommend the dealership and the friendly sales department. We especially liked the fact that we did not feel pressured into buying at this time. Dennis and I feel it was out decision and we received the needed information to make such a decision. We have already recommended two people to check out the dealership before they buy somewhere else. Our overall rating would be an excellent and on a scale from 1 to 10, we would give it an 11. Ramona Barus More

Cory was great to work with in purchasing my new Nissan truck. He answerd all of my questions and made my decison to buy a quick one! Highly recommended! truck. He answerd all of my questions and made my decison to buy a quick one! Highly recommended! More

From the time we arrived until we left with our new car From the time we arrived until we left with our new car everything was wonderful!!! Great customer service, great price, and great car!! Thank you fo From the time we arrived until we left with our new car everything was wonderful!!! Great customer service, great price, and great car!! Thank you for changing my mind about "car-salesmen" :) More

I spoke with Cory about being in the market for a new 2012 Nissan Frontier. After some less then desireable visits with other dealers, it was nice to deal with someone like Cory. All my questions where 2012 Nissan Frontier. After some less then desireable visits with other dealers, it was nice to deal with someone like Cory. All my questions where answered and all my needs where met. I will be recommending Cory and Crossroads Nissan in the future. More

we were looking for a new van and the dealership had what we were looking for. The internet manager, salesman and finance manager were courteous and efficient. we were looking for. The internet manager, salesman and finance manager were courteous and efficient. More

A pleasant experience overall, Staff was friendly and courteous Cory Roberts showed me the car, explained all the features and took me on the test drive. The only issue I had was the price. I paid $5 courteous Cory Roberts showed me the car, explained all the features and took me on the test drive. The only issue I had was the price. I paid $500.00 too much for the car I bought. I had to walk away on the first trip to the dealership but was contacted with a new offer the next day. I found the same car cheaper at other car lots but chose to buy locally. I found some minor problems after the sale. The light that eliminates the gear shift “PRNDL” is burned out. The interior was not properly cleaned. I found a lot of crumbs/trash in the car, nothing a little vacuuming couldn’t fix. Not sure what the Optional Question means? 2. Would you trust the integrity of a consumer review if you knew it was written in the dealership's showroom? I answered NO because A lot of the stuff told to me during the price negotiations I did not believe. For instance: It’s the law that I must pay $499 for dealer prep on a used car? The sales manager said he priced the car wrong on the internet? I’m loosing money on this deal? More

Actually we visited Crossroads for our regular service on our 2009 Murano. While there we looked at the 2011 Juke. We had talked a little about downsizing with a vehicle that provided better gas mileage an our 2009 Murano. While there we looked at the 2011 Juke. We had talked a little about downsizing with a vehicle that provided better gas mileage and a smaller sized vehicle. We talked with Jeff Ford concerning the Juke and took a test drive with him. We were impressed with his knowledge of the vehicle; it was white-which we liked, and we liked it overall. Seemed to be just what we were looking for. We discussed numbers and were pleased with the presentation given us and decided to take the deal. All employees there were very helpful and courteous as always when we had our Murano there for service. The lady who took care of the paperwork was very knowledgeable and offered us the extended warranty. At first we declined but upon hearing more from her, we accepted the offer. We anticipate several years of enjoyment in our new Juke and should we decide to trade again we will go with Crossroads Nissan of Hickory, as we have used them in purchasing 4 different vehicles in our years together: Sentra for our children, Nissan Altima, Murano and now the Juke. Myrna and Freddie Nelson More

My Husband and I just bought a truck from this dealer. We were amazed at the friendliness and outstanding customer service! Russell and Nathan both had great personalities and did a super job! We have b We were amazed at the friendliness and outstanding customer service! Russell and Nathan both had great personalities and did a super job! We have bought 2 other vehicles and this experience tops both! We were given a great deal on our new vehicle! I HATED shopping for vehicles until now! This was NOT stressful at all! We will return for future vehicles! If you are looking to buy this is the ONLY place to go! GREAT JOB guys!!!!!!!! Brad and Laura More

More customer focus and not commission greed. Always get the best deals and so far have the best prices for the quality of the vehicles. The best surprise is when you go in for the loan and get more deals o the best deals and so far have the best prices for the quality of the vehicles. The best surprise is when you go in for the loan and get more deals on top of the original ones. My household will look at other dealerships for prices on what they have, but go straight to Nissan when it actually comes time to shop. More