Modern Nissan of Hickory

All employees are very courteous. I appreciate the video from the service department. The mechanics are all very well qualified and informative. I appreciate the video from the service department. The mechanics are all very well qualified and informative. More

Not very professional and now I’m trying to find someone else to work on my car else to work on my car More

Most of these 5 stare reviews are fake look at names me and my wife were treated like crap there said our vehicle was at the end of its life at 130,000 miles who needs a car that dies at 130,000 miles then and my wife were treated like crap there said our vehicle was at the end of its life at 130,000 miles who needs a car that dies at 130,000 miles then they tried to pressure sell us a car that was halfway dead according to what salesman said they are end of life at 130,000 miles the used car had 60,000 miles and they wanted 23,000 miles for it we needed headlights fixed car can’t be driven at night said both whole headlights needed to be replaced around 1,500 dollars to fix safety problem with our 2018 Nissan Altima cons at work then after ridiculous price for lights we were told our car needed 2,100 dollars worth of work done on it not counting headlights pressure ripoff More

ARRON WAS ON TOP OF THE SITUATION HE MADE CALLS TO NISSAN ONCE THE TECH COULD NOT FIGURE OUT THE PROBLEM HE ALWAYS CALLED BACK IF I WAS NOT ABLE TO REACH HIM DIRECTLY , HE WAS CLEAR AND EXPLAINED EVERYTHING ONCE THE TECH COULD NOT FIGURE OUT THE PROBLEM HE ALWAYS CALLED BACK IF I WAS NOT ABLE TO REACH HIM DIRECTLY , HE WAS CLEAR AND EXPLAINED EVERYTHING BEFORE CONTINUING WITH THE REPAIRS , I PERSONALLY APPRECIATE HIS EFFORT AND HELP TO RESOLVE THE PROBLEM More

I am pleased with the service I received here. . Thank you again Brad and Chad..I recommend this place 100%,, plus everyone it doesn't have to be a Nissan to get great SERVICE HERE ☺️... Keep up th . Thank you again Brad and Chad..I recommend this place 100%,, plus everyone it doesn't have to be a Nissan to get great SERVICE HERE ☺️... Keep up the great job 👍 More

Was able to use fast charging equipment to charge my 2020 Leaf on recent trip to and from Asheville from Durham. Extremely nice personnel. Phone person was exceptional. Chat service on website was worthless Leaf on recent trip to and from Asheville from Durham. Extremely nice personnel. Phone person was exceptional. Chat service on website was worthless. Service staff member was quick to move touch that was blocking equipment. They really made my trip! More

Aaron and the service team have been very proactive in getting my issue taken care of. Communicated with me on status and followed up to make sure still doing well. getting my issue taken care of. Communicated with me on status and followed up to make sure still doing well. More

Very good service Set appointment got right in and was took care of right away. Waited alittle and was explained the recommendations and was explain the price on them. Set appointment got right in and was took care of right away. Waited alittle and was explained the recommendations and was explain the price on them. More

An hour state inspection? Made an appointment for their "free" inspection since we purchased our car there. Got there 15 mins prior to appt at 11 am and was told it wouldn't be Made an appointment for their "free" inspection since we purchased our car there. Got there 15 mins prior to appt at 11 am and was told it wouldn't be ready before 12...We had an APPOINTMENT?! Inspection that takes an HOUR?! A couple before us was a "walk-in", got their inspection in 30mins and left. We weren't informed of any problem and car failed inspection. Why not inform customer of problem and cost to fix it so it can pass inspection??! Attendant said it didn't make any difference if we gave a bad review because they had plenty of business and work...he wouldn't have a job if I was the owner! We sat there for well over an hour only to find out it failed inspection...paperwork attendant gave us says customer declined work? We were not informed about the problem. My husband is diabetic and had a stroke in May 2018, I had a knee replacement and my dad is 84 yrs old, sitting there waiting, not knowing what was going on was absolutely STUPID!!...TERRIBLE EXPERIENCE!!! More