Modern Nissan of Winston-Salem

Dishonest Avoid at all costs !! Purchased a vehicle from this dealership through a 3rd party. To begin with, I found out later that the price advertised on their website was increas Purchased a vehicle from this dealership through a 3rd party. To begin with, I found out later that the price advertised on their website was increased by $500+ to the 3rd party that I was working with. After purchasing the vehicle I had to make additional repairs which the dealer would not reimburse me for. More

Purchased a pathfinder We recently purchased a Pathfinder from Modern Nissan & it was by far the best car buying experience we've had. Lillie was my first point of contact f We recently purchased a Pathfinder from Modern Nissan & it was by far the best car buying experience we've had. Lillie was my first point of contact from the internet department, she was very understanding & friendly. Melissa the operations manager introduced us to our sales person, Janet. Her actions/personality were far from a sales person. She treated us as people, not a sales opportunity. Jason the manager & Janet worked very hard to come to an agreement that worked for us. We never felt rushed, judged or like just another customer. I highly recommend Janet for any vehicle purchases & the dealership in general. More

58,000 truck with major damage due to transport I bought a new truck .the salesman said had to replace grill when we got to finance told grill replaced due to rock on tranpsot. Now paperwork reads f I bought a new truck .the salesman said had to replace grill when we got to finance told grill replaced due to rock on tranpsot. Now paperwork reads front end damage.per rob Fowler they replace bumper. Ask could I bring truck back to be looked at was told no and recieved a letter saying not to come back to any mordern dealer More

Well done very great business assistance Always get great service from my service adviser Full detail about all mechanical problems.. I am grateful an satisfied. I will recommend highly.. Always get great service from my service adviser Full detail about all mechanical problems.. I am grateful an satisfied. I will recommend highly... Never had any problems since I first started comin.. Thank u so kindly More

Amazing experience They was really helpful with my purchase of a new vehicle and answered every question I had .... Candice was amazing sales person and i would highly r They was really helpful with my purchase of a new vehicle and answered every question I had .... Candice was amazing sales person and i would highly recomend her .... More

Will Never Go Anywhere Else Purchased a used van and had it in their service center 4 times in 7 days. After the check engine light came on, we asked if they would help. They put Purchased a used van and had it in their service center 4 times in 7 days. After the check engine light came on, we asked if they would help. They put us in a comparable van, easy. I'm so happy and thankful. More

Love my 2016 Rouge I absolutely love my 2016 Rouge.All the bells and whistles I wanted plus 3rd row.My salesperson Collins Mcghee was awesome.I definitely will return to I absolutely love my 2016 Rouge.All the bells and whistles I wanted plus 3rd row.My salesperson Collins Mcghee was awesome.I definitely will return to Modern in the future for my cars.Thanks again Collins.God bless More

No Service after the sell Severely disappointed and dissatisfied with 2012 Altima purchase. The clear coat on the hood of the car has cracked and peeled. The Service Manager de Severely disappointed and dissatisfied with 2012 Altima purchase. The clear coat on the hood of the car has cracked and peeled. The Service Manager determined this was the result of a tiny scratch caused by a rock hitting the hood. There are multiple areas of degradation. This vehicle was purchased new and it has been garaged at home and work. This should not be happening on a 5 year old car. This car is not designed to withstand normal driving conditions. I have had all of my service done at this dealership. Obviously they do not value customer loyalty or repeat purchases. A simple good will gesture to take care of obvious factory defect would have made a great story of customer service. The Nissan Complaint department was of no help either. More