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Modern Subaru of Boone

Boone, NC

4.3
171 Reviews

185 Modern Drive

Boone, NC

28607

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Showing 171 reviews

September 27, 2023

When purchasing a new vehicle, you may have some built up anxiety just based on previous experiences, by chance that did cause you to STRESS-OUT! Well, Modern Subaru of Boone is the place to go for STRESS-F More

by melinda.waddell
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peyton - Sales Person, Modern S Boone
Oct 02, 2023 -

Modern Subaru of Boone responded

Thank you so much for taking the time to share your feedback with us, Melinda! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Modern Subaru of Boone Team

September 12, 2023

My second Subaru crosstrek with Modern and I couldn’t be more satisfied. Professional and compassionate to our needs. More

by larrygross7
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Modern S Boone
Sep 14, 2023 -

Modern Subaru of Boone responded

Thank you for leaving us this great review, Larry. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Modern Subaru of Boone Team

August 01, 2023

My experience was a good one. I got the car I wanted at a fair price and with minimum fuss. More

by stone139
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Modern S Boone
Aug 04, 2023 -

Modern Subaru of Boone responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Modern Subaru of Boone Team

July 30, 2023

I would have given this 0 stars but google won’t allow! ! This was a horrible experience. Went to look at a vehicle in which I had every intention of buying, until it came to negotiations, I mentioned I did More

by Jim
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Modern S Boone
Aug 01, 2023 -

Modern Subaru of Boone responded

Jim, we appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, Modern Subaru of Boone Team

July 27, 2023

Pleased with their desire to work with us and get the car we wanted in. Everyone was pleasant and professional. More

by Knightly3532
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Department , Modern S Boone
Aug 01, 2023 -

Modern Subaru of Boone responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Modern Subaru of Boone Team

May 20, 2023

I appreciate the staff, didn't feel pressured, clean and comfortable waiting area. This isn't the closest dealership to my home, but it is the one I prefer! More

by mhuss
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Modern S Boone
May 24, 2023 -

Modern Subaru of Boone responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Modern Subaru of Boone Team

April 18, 2023

I had a great experience at Modern Subaru of Boone. The people are friendly, knowledgeable and professional. The service was great and get quick. More

by susancb54
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lacy Holder, Modern S Boone
Apr 25, 2023 -

Modern Subaru of Boone responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Modern Subaru of Boone Team

March 28, 2023

The dealer helped me find the exact car that I wanted, then delivered it to my door and took time to demonstrate and explain how all the cool new stuff like Apple Car Play worked.. I look forward to my fi More

by r_shope
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman who delivered the car, Modern S Boone
Mar 31, 2023 -

Modern Subaru of Boone responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Modern Subaru of Boone Team

November 28, 2022

A great place to have your car serviced Knowledgeable staff. Like working with Matt Green More

by flyingjranch2006
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Greene
Dec 01, 2022 -

Modern Subaru of Boone responded

We appreciate your kind words about our service team. Thank you for choosing Modern Subaru of Boone for your vehicle needs. Sincerely, Modern Subaru of Boone Team

June 27, 2022

I was really impressed with the sales lady Carly Mansfield not only did she tell me all about the car but she new all the answers to my questions. I had a great experience with the finance guy I don More

by gfaw9585
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes
Employees Worked With
Modern S Boone
Jun 30, 2022 -

Modern Subaru of Boone responded

Thank you for leaving this remarkable feedback! We appreciate your comments and are happy to hear that Carly was able to meet your needs. At Modern Subaru of Boone, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Modern Subaru of Boone Team

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