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Modern Subaru of Boone

Boone, NC

4.4
176 Reviews

185 Modern Drive

Boone, NC

28607

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Showing 176 reviews

February 14, 2024

Always helpful, they are great about working with the time you need to come in for service More

by short.wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Modern S Boone
Feb 16, 2024 -

Modern Subaru of Boone responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Modern Subaru of Boone Team

February 06, 2024

Didn’t, keep their word. Said they changed the oil and didn’t. Didn’t give my credit for not changing oil. Didn’t change tires. Under warranty didn’t arrange to have vehicl More

by Yvonne.edmisten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Modern S Boone
Feb 12, 2024 -

Modern Subaru of Boone responded

We acknowledge your review and are currently looking into the events you’ve detailed.

January 31, 2024

I feel we got a good price for a new car. We was in and out pretty quick. Downside, our test ride was around the parking lot. The finance manager really lay the lies and xx on me to sell me s More

by gene59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Modern S Boone
Feb 02, 2024 -

Modern Subaru of Boone responded

Gene, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Modern Subaru of Boone Team

Feb 02, 2024 -

gene59 responded

What do you need to know. I'll be glad to answer any questions. Thanks

January 23, 2024

Quick service. Polite staff easy to get an appointment. Everyone is friendly. Good customer service More

by pdmccchick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Modern S Boone
Jan 26, 2024 -

Modern Subaru of Boone responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Modern Subaru of Boone Team

October 30, 2023

The sales team made buying my car so easy and they have been extremely helpful answering my questions even after I drove my new purchase home. Also, there wasn't any pushy hard sell. I was able to enjoy a More

by Diana Hawkins
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Modern S Boone
Oct 30, 2023 -

Diana Hawkins responded

Thank you! For my awesome new car and for all your help.

Nov 02, 2023 -

Modern Subaru of Boone responded

Diana, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Modern Subaru of Boone. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Modern Subaru of Boone Team

September 27, 2023

When purchasing a new vehicle, you may have some built up anxiety just based on previous experiences, by chance that did cause you to STRESS-OUT! Well, Modern Subaru of Boone is the place to go for STRESS-F More

by melinda.waddell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peyton - Sales Person, Modern S Boone
Oct 02, 2023 -

Modern Subaru of Boone responded

Thank you so much for taking the time to share your feedback with us, Melinda! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Modern Subaru of Boone Team

September 12, 2023

My second Subaru crosstrek with Modern and I couldn’t be more satisfied. Professional and compassionate to our needs. More

by larrygross7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Modern S Boone
Sep 14, 2023 -

Modern Subaru of Boone responded

Thank you for leaving us this great review, Larry. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Modern Subaru of Boone Team

August 01, 2023

My experience was a good one. I got the car I wanted at a fair price and with minimum fuss. More

by stone139
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Modern S Boone
Aug 04, 2023 -

Modern Subaru of Boone responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Modern Subaru of Boone Team

July 30, 2023

I would have given this 0 stars but google won’t allow! ! This was a horrible experience. Went to look at a vehicle in which I had every intention of buying, until it came to negotiations, I mentioned I did More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Modern S Boone
Aug 01, 2023 -

Modern Subaru of Boone responded

Jim, we appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, Modern Subaru of Boone Team

July 27, 2023

Pleased with their desire to work with us and get the car we wanted in. Everyone was pleasant and professional. More

by Knightly3532
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Department , Modern S Boone
Aug 01, 2023 -

Modern Subaru of Boone responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Modern Subaru of Boone Team

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