Modern Subaru of Boone

Retiring "MAMA" I've only lived in the High Country for 3 years, but my wife's family is from the Avery County area. After moving here I quickly realized that the be I've only lived in the High Country for 3 years, but my wife's family is from the Avery County area. After moving here I quickly realized that the best car to own was a Subaru. Not only was it the first All wheel drive car made, it was the safest and easiest to maintain. So when my wife,s little forester (so rightly named MAMA) started approaching 300,000. miles, it blew a head gasket on her way to work. It was time for us to start looking for another Subaru. My wife had Never owned a New Car, so when I got to her job, I asked her if she had been looking for another car as of yet, and she had and pulled out a flyer that she had copied from the internet, and knowing my wife she is Very thorough and Very Detailed oriented, so she said there are 2 cars. One in Avery County & One in Boone. We have done business with both dealerships, and Everyone at Both Dealerships are Great People, but the color of car my wife wanted just happen to be in Boone. So, after work we drove to Boone drove the car walked inside and was able to negotiate a firm deal very quickly. Old style negotiating is long gone at most dealerships, but not at Modern. ALL of the folks you meet there are top notch people and very easy to work with. This is our 4th Subaru, and when it comes time to purchase another one, Modern Subaru in Boone, NC will be the Dealership we choose, and I would give it a 5 Star Rating without a doubt!!! More

excellent service delivered Adrienne has such a positive and patient attitude. My mother had never purchased a car on her own and she made the experience an event for her life T Adrienne has such a positive and patient attitude. My mother had never purchased a car on her own and she made the experience an event for her life Thanks More

Pleasure working with Adriane.She made purchasing a snap without the high pressure associated.Our new Outback is the best new vehicle I have purchased.We have 6 in our neighborhood and all got great reviews without the high pressure associated.Our new Outback is the best new vehicle I have purchased.We have 6 in our neighborhood and all got great reviews!We will return to deal with Adriane for our next purchase!Our daughter Madeline really enjoyed seeing her name up on the board in Adriane's office!Thanks again Modern. More

Expensive and Unnecessary Reapirs On Dec.16, 2013 I took my wife's 2011 Outback to Modern Subaru in Boone to have a headlight replaced. It is such a complicated procedure that my local On Dec.16, 2013 I took my wife's 2011 Outback to Modern Subaru in Boone to have a headlight replaced. It is such a complicated procedure that my local mechanic did not want to do it. I was charged $69.27 for this. I was also told that the front brakes needed replacing "today" and the rear brakes "tomorrow" since they were almost metal to metal. This did not seem right to me so I declined, thanked her and left. On March 11, 2014 I took the same car to Don Smith Subaru in Spruce Pine, NC for service. The other headlight had burned out the day before so I asked to have it replaced. I also asked them to check the brakes. When finished I was told all the brakes were fine and I need not worry. I was also charged only $31.95 for a new headlight installed, less than 1/2 the price at Modern Subaru. Obviously I will not return to Modern. I also have both invoices in case someone wants to dispute this. I am also not specifically blaming Heather Church. I believe it is the dealer's "business plan". More

I did my research and the Subaru Outback is the best vehicle because of its affordability, reliability, and safety. The all-wheel drive does not detract from great fuel economy. It has the best combinat vehicle because of its affordability, reliability, and safety. The all-wheel drive does not detract from great fuel economy. It has the best combination of a comfortable, quiet and sporty drive. Modern Subaru of Boone is the only dealership for me. It is part of a family owned and operated business. Modern respects its costumers and stands behind its products. More

I purchased a new Subaru Forrester over the internet including an application for financing during which time I dealt with John Campbell who was extremely helpful and courteous. When I arrived at the de including an application for financing during which time I dealt with John Campbell who was extremely helpful and courteous. When I arrived at the dealership the next day I had the pleasure of dealing with Mark Mashburn who immediately asked if I wanted to drive the vehicle prior to completing the deal and I told him it wasn't necessary since I had taken a previous test drive back in Oct 2012. He wanted to show us the parts and service dept. and I told him that as a Subaru owner I have used this dealership in the past. He was very efficient in filling out our paperwork and did a great job in taking us out to the vehicle and explaining all the controls and features of the new car. The finance manager Will Norwood was also very courteous and knowledgeable and completed our paperwork in a very short time. I look forward to my dealings with the service dept. More

After enduring several visits to other car dealerships in order to compare SUVs, we had the extreme good fortune to meet with Adriane Lewis at Modern Subaru. To say the difference between Modern Subaru's ap order to compare SUVs, we had the extreme good fortune to meet with Adriane Lewis at Modern Subaru. To say the difference between Modern Subaru's approach to car sales is vastly different from your standard high-pressure dealership is a vast understatement. Adriane has got to be the most honest and least pushy car sales person we have ever met. We had actually just come to Modern Subaru to test drive various models as we had never driven a Subaru before. As we have since discovered, the all wheel drive and CVT are what set Subarus apart from the rest of the vehicles we were considering. We felt kind of foolish for never having considered a Subaru despite the fact that we live in a rural area way off the beaten path. We traded in a small SUV for an Outback and have been delighted and amazed. Where we once experienced slipping and fish tailing around the muddy and icy roads in our community, we have yet to notice this in the Outback. It has such a smooth ride even on gravel roads that we feel like we are gliding. It is a decision that we should have made a year ago when dealing with the ice and snow. We couldn't have made this transition without the help of Modern Subaru's staff. Jim, the finance professional is ethical and knowledgable and Adriane displays the utmost integrity. We are so pleased with our purchase and our car buying experience. More

From sales to working out terms of the loan to finance, the three men were very personable and helpful. We had a budget and could only do so much. They worked with us and made it happen. We were amazed the three men were very personable and helpful. We had a budget and could only do so much. They worked with us and made it happen. We were amazed at the used car warranty and that our "new" car was filled up with gas before we drove off the lot. Impressive. More

Our experience with the staff at Modern Subaru was excellent. We had an unusual trade in situation and Frank, Adriane and Will all made it possible to get the deal done with the professionalism and c excellent. We had an unusual trade in situation and Frank, Adriane and Will all made it possible to get the deal done with the professionalism and courtesy. We would definitely recommend this dealership to others. More

Receive, courteous, prompt service from the moment I walked in the door. Parts came in when promised and work was done properly and on time. walked in the door. Parts came in when promised and work was done properly and on time. More