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Modesto Subaru

Modesto, CA

4.8
76 Reviews

4360 McHenry Ave

Modesto, CA

95356

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76 Reviews of Modesto Subaru

January 22, 2023

The manager didn’t seem interested helping me with a purchase of vehicle, he was more interested in socializing with a woman. Trying to put a make on woman. More

by rodharmelink
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Financial
Jan 26, 2023 -

Modesto Subaru responded

Hi Rod, I'm sorry we fell short of our high expectations during your visit. I'd like the opportunity to learn more about what happened here and collect some information so we can work towards providing the best customer experience possible. If you would contact me at your convenience, I'd like to help. Reggie White - General Manager - 209-846-8518

December 26, 2022

Good customer service , drove the car we were going to buy to are house to make sure it fit in our garage! . Not pushy to make a sale, very professional and friendly staff . More

by Jmvj562
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debra Smee
Dec 28, 2022 -

Modesto Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 22, 2022

Such a good experience with Modesto Subaru dealership. This is our first time to visit here and also first time to buy a Subaru car. Honestly, I was planning to buy a Subaru car for many years. But, this More

by wzb123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaid
Dec 24, 2022 -

Modesto Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 10, 2022

This dealership is close to my home, very flexible and always willing to accommodate suggestions and questions. They let me know when the service that I requested is not due and can be postponed to the ne More

by Calvin54d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
Dec 12, 2022 -

Modesto Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 08, 2022

Zach was very professional and outstanding service. Modesto Subaru service department and working with Zach is always outstanding. More

by Pacific
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 09, 2022 -

Modesto Subaru responded

Zach & the team are truly honored to receive your support! Thank you for your loyal business and we'll see you next time here at Modesto Subaru!

Dec 09, 2022 -

Pacific responded

You are welcome. And thank you for your help.

Dec 09, 2022 -

Modesto Subaru responded

Hi Pacific, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 29, 2022

I had oil change done, and they didn’t bother to add wiper fluid and wipe the dust under the hood. Attendant was a little aloof. More

by Submarine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name.
Sep 01, 2022 -

Modesto Subaru responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (209) 846-8500 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

July 25, 2022

Fast friendly service. Even finished an hour sooner then they originally started which was awesome. More

by LMorger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 28, 2022 -

Modesto Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

June 29, 2022

Very professional and Outstanding Service Great people. I would recommend Subaru to my family and friends. More

by Cmac2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 30, 2022 -

Modesto Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 09, 2022

A great place buy your new Subaru, the service is excellent in all departments as were Zach and Mia. More

by donmuffy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach and Mia
May 11, 2022 -

Modesto Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

May 03, 2022

Had my battery replaced and what a mess the hold down bracket had not been cleaned of corrosion and corrosion particles left om new battery and in the engine bay. REALLY PISSED ME OFF More

by HS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service rep
May 05, 2022 -

Modesto Subaru responded

Hi, we are so disappointed to learn of this situation you have described. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to Service Manager, Richard Portillo at rportillo@modestosubaru.com or 209-846-8502 and we will do our best to make this better.

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