Modesto Toyota

So far so good. They actually kept in touch when they said they would. Looking forward to the deal moving forward They actually kept in touch when they said they would. Looking forward to the deal moving forward More

I put $1,000 down for a 2022 Hybrid Prius in April. They sold the car to someone else the day before I was to drive up from Los Angeles to pick it up. They told me another car was coming in a few days. They sold the car to someone else the day before I was to drive up from Los Angeles to pick it up. They told me another car was coming in a few days. The car wasn’t there when it was expected and they told me it could be weeks before they got it and would cost $2,000 more for extras I didn’t want. Bait and Switch is illegal. More

Bought my truck here service it here every single time. Brought in my truck to get serviced need to get rental no big deal girl that helps me doesn’t explain things properly now I’m getting charged for the Brought in my truck to get serviced need to get rental no big deal girl that helps me doesn’t explain things properly now I’m getting charged for the rental. Steve Kay service manager was no help just rude definitely never coming here again . Mike assistant manager or supervisor was better help but regardless they didn’t do the right thing More

Bought a Yaris in 2019, and it has been recalled for the fuel pump. It can cause the car to shut off with no notice while driving. Thankfully it only happened to my daughter when it was off and was at the fuel pump. It can cause the car to shut off with no notice while driving. Thankfully it only happened to my daughter when it was off and was at the dealership the last time it happened. They told her their is no solution for this and that they would give her a rental car, but the didn’t give her or us any time frame. Just that it was indefinite. I am left paying payments on the car, insurance for the car, and also registration for a car that won’t move. I called the dealership in Sacramento, and they told me to call the dealership where we bought it. I called yesterday, and left a message as no one would actually talk to me. I was not called back. I wrote a bad review and got an email from them telling me they would have someone call me. No one did. I called back and after being bounced around from person to person for 45 minutes, when I asked if Toyota was going to do, I was laughed at and hung up on by Mike Wilson, I have emailed the Toyota headquarters and will talk with them tomorrow. I will also contact the Better Business Bureau. We have bought 4 cars from this dealership in the past, and will NOT EVER buy another car from them again. They are nice when you buy your car, but when you really need help, they won’t return calls, and will not let you talk to someone who actually knows what they are talking about. Mike was the service advisor and acted like he knew nothing about the recall that has been out since last August. These cars are dangerous for people to be driving and they have NO solution in sight! I called Toyota’s corporate offices on Wednesday, they were very helpful and couldn’t believe I was told there was no solution as there was a remedy. They sent over a claim to have it remedied asap. It is Thursday of the same week, and my daughter just got a call that the car is fixed and she can pick it up. I can’t believe how badly we were lied to. DON’T BUY FROM THEM! They are DISHONEST and RUDE. More

we were there yesterday to explore options and purchase. we were well qualified and ready to buy. We were told by Allen who didn't bother to sit down that he not only didn't have to negotiate due to his low we were well qualified and ready to buy. We were told by Allen who didn't bother to sit down that he not only didn't have to negotiate due to his low inventory but also that he didn't need to sell us a car. this was after we overheard a salesman tell another out loud that he lied to his customer about there being only one highlander and the customer believed him. we watched them swap out the few cars they had on the back of their lot with the cars out front as we left. it seems they don't want customers and also want to make their car lot look empty for sales. talk about deceptive l. So almost a month later after I reviewed this dealership, I received a call from a woman that I advised of my experience. Her response was that I didn't have to take my experience out on her and I could F***off. She then hung up. More

Sam Wali was very helpful and patient. We appreciated his kind, friendly, non-pressure sales techniques, as he listened to our desires and evaluated our driving history. 5* kind, friendly, non-pressure sales techniques, as he listened to our desires and evaluated our driving history. 5* More

Great at taking your money. Horrible support if your car has any issues. I bought a car in a few months later had problems and was told go deal with somebody else. It was like once they took my money they f has any issues. I bought a car in a few months later had problems and was told go deal with somebody else. It was like once they took my money they forgot about taking care of a customer. I would recommend finding another Toyota dealership. More

Deepika Pradad at Modesto Toyota sent us an e-mail that they had a new 2021 Sienna van with the amenities we were looking for. German Meza Ayon worked with us, over the phone, to make a fair deal. We ha they had a new 2021 Sienna van with the amenities we were looking for. German Meza Ayon worked with us, over the phone, to make a fair deal. We had a van to trade-in which we drove to Modesto. Rick, the manager, was able to give us the trade amount we wanted. The new van was ready to take home when we arrived! It was the smoothest car transaction we have ever experienced. We highly recommend this team from Modesto Toyota! More

There is no appointment time they go by first come first service & the service people do not tell the customer when your car is done I give them a thumbs down at the service dept service & the service people do not tell the customer when your car is done I give them a thumbs down at the service dept More