Mohawk Chevrolet

Don was very helpful and accommodating. He was very good at explaining what exactly would be done with my car and treated me with respect. at explaining what exactly would be done with my car and treated me with respect. More

Everyone at Mohawk was wonderful to deal with. All are so friendly and helpful. Jude was great to deal with, fun to talk to as well. Upon entering the building I was greeted immediately by Jude. Walked so friendly and helpful. Jude was great to deal with, fun to talk to as well. Upon entering the building I was greeted immediately by Jude. Walked in to just talk about trading in my car and drove home in my new Chevy Trax! More

I had a service visit, oil change and NYS inspection . My vehicle was taken on time, serviced, and completed in a timely fashion. Don McLennan was very courteous, professional, and helpful. In fact eve My vehicle was taken on time, serviced, and completed in a timely fashion. Don McLennan was very courteous, professional, and helpful. In fact everyone was very friendly and helpful. I was only there a short time and a young gentleman came out several times to clean and sanitize the lounge area to prevent the spread of Covid. Overall, a wonderful experience. More

Justin and the team at Mohawk were great! I was immediately greeted upon entering the building, and from there my experience was excellent. Justin had a lot of patience and explained everything lis immediately greeted upon entering the building, and from there my experience was excellent. Justin had a lot of patience and explained everything listening to my concerns, and what I wanted. He explained all the features of the car and had all paperwork ready for me whenever I came in. I definitely will be shopping for a Chevy with Mohawk again. Thank you Justin! I love my new Traverse! More

Rather nice experience buying my new Silverado! Absolutely beautiful job detailing and feel I paid a fair price for the truck I purchased. Jake ended up delivering my new truck to my house since th Absolutely beautiful job detailing and feel I paid a fair price for the truck I purchased. Jake ended up delivering my new truck to my house since the title wasn’t ready when I was at the dealership. The dealership was also able to beat my credit union rate! Would recommend! More

Well, when I backed out of the garage today, the brakes still squealed! Why is this??? This also happened the last time I had brake work done. I have been using N-* and Mohawk for many years, always tr still squealed! Why is this??? This also happened the last time I had brake work done. I have been using N-* and Mohawk for many years, always treated well. Just concerned about brake squeal. More

It was a great experience. Adreanna was very helpful with arranging the test drive and reviewing options. Rob made the closing process was straightforward and helpful. The text message scheduling with staff arranging the test drive and reviewing options. Rob made the closing process was straightforward and helpful. The text message scheduling with staff was also very productive and helpful. More

Thank you Kaitlin you were a great help always returned my text. Truck was clean and vacuumed when delivered. Delivery driver was also very personable my text. Truck was clean and vacuumed when delivered. Delivery driver was also very personable More

If I could give them zero stars, I most definitely would! My entire experience was absolutely disgusting! It started on a Saturday, I test drove the vehicle I have had my eye on for months and I loved it! Sa My entire experience was absolutely disgusting! It started on a Saturday, I test drove the vehicle I have had my eye on for months and I loved it! Sat down with sales rep Matthew Marcil, worked out the numbers and discussed my concerns. We agreed upon $1,000 down and $500 monthly payments. Matt went to his finance manager multiple times during the hour plus that I was in the dealership. I was told I could pick up my new vehicle in a few days and that someone would be in touch with me on Monday. As soon as I walked out the door, I received a call from Rob Newton in finance telling me they are unable to approve me as my negative equity is too high and asked if I would like a brand new vehicle instead (how this is supposed to make sense, I'm not entirely sure.) So i reached back out to Matt via email (twice) and both emails went ignored. Monday came and went and I never received the phone call I was promised on Saturday. First thing this (Tuesday) morning I sent Matt an email with copy to two managers and finally received a response. I was then given another finance person to deal with, James Desentis, who goes on to tell me I need $2,500 down. I explained that was preposterous and that $1,000 was the agreed amount when the deal was made on Saturday. I spent from 10:15AM to 3:00PM fighting with managers and finance reps only for them to call me and tell me I needed more money down and that my payments would be $630 a month. General Sales Manager Katie Duncan has since tried to give me more money ($500) for my trade in as they are apologizing for 'the confusion" and wasting my time.. as there was no disclosure that I was not yet approved when I walked out their door. Matthew Marcil, Robert Newton, Katie Duncan and James Desentis are four of THE worst sales reps I have dealt with, and I have never had such trouble getting into a used vehicle.. EVEN JUST DAYS AFTER MY BANKRUPTCY CLEARED IN 2017!! More

Easy to work with, have me exactly was I was looking. Friendly environment. I would highly recommend my sales person Dax and everyone who helped make the deal happen Friendly environment. I would highly recommend my sales person Dax and everyone who helped make the deal happen More