Mohawk Chevrolet

Our first new car in 20 years Our last new car was in 2001. Since then we have always bought used vehicles, but we decided we would buy one last new vehicle so we shopped around an Our last new car was in 2001. Since then we have always bought used vehicles, but we decided we would buy one last new vehicle so we shopped around and decided on the Chevrolet Equinox. We contacted a few dealers online and went with Mohawk Chevrolet. We were set up with an appointment with Andreana Bannon. We met with her and she went above and beyond to make us feel comfortable and confident that she was looking out for us and we received what we considered a great deal on a new Equinox with everything we needed and wanted included. Everyone in the dealership was very friendly and seemed to go out of their way to make our car buying experience a pleasant one. More

They were very good about communicating with to me while the dealership was physically closed. This is why I bought a truck from them. When a truck they had to find for me had already sold, they were able the dealership was physically closed. This is why I bought a truck from them. When a truck they had to find for me had already sold, they were able to locate another in a reasonable amount of time. More

Tarah And Vinnie were great to deal with. Vinnie and Tarah were true professionals to deal with. So much so I bought one of their maintenance plans. If you can deal with these 2 individuals yo Vinnie and Tarah were true professionals to deal with. So much so I bought one of their maintenance plans. If you can deal with these 2 individuals you are in good hands. I feel that I can not trust management because I had some issues with the vehicle initially and had to ask repeatedly to have them fixed. They repaired most but did not repair the tailgate cap as they said they would. I had the vehicle up there for a week so that they could repair everything and when I went up on Friday July 3rd everything was fixed except for the tailgate. More

Fair and Helpful On the first Saturday we could we drove 3 hours from LI to Clifton to test drive a 2012 Jeep Liberty. The vehicle had all the features we wanted and On the first Saturday we could we drove 3 hours from LI to Clifton to test drive a 2012 Jeep Liberty. The vehicle had all the features we wanted and was a FAIR price. We had wanted to test drive since mid-March, but because of COVID, needed to wait. The dealership held the vehicle until we could come up. The vehicle was held until mid-April. Vinny greeted us, photocopied our licenses and gave us the key. The Jeep Liberty was beautiful, clean and polished, inside and outside. The vehicle had an issue from sitting on the lot for a month during COVID shutdown, the coil misfired. The code indicated a misfire on two cylinders, a coil was going. Cody had the codes cleared so we could test drive it. We drove it and liked it. We were ready to buy. What to do about the coil? And, could we get it fixed today so we could drive it home? Cody offered to fixed coil and deliver the vehicle. Not only was the coil fixed, but all of them were replaced and the vehicle was delivered to my driveway as promised. Two drivers drove from Clifton to LI to deliver the vehicle, 3 hours there and 3 hours back. The people of the Mohawk dealership were fair and went out of their way to sell the vehicle and keep me happy. Vinny has called a number of times asking how things are going. So far, so good. More

Excellent Commercial Customer Service My fleet is headquartered in Ohio and we pay our bills from here. In less than 5 minutes, with a cheerful disposition, Kelly set us up with a payment My fleet is headquartered in Ohio and we pay our bills from here. In less than 5 minutes, with a cheerful disposition, Kelly set us up with a payment process that will allow us to conveniently pay for all of our service appointments monthly. Great assistance and a can-do attitude. More

The sales team was pleasant and easy to deal with. Unfortunately with a new 2020 lease I have already had the pleasure of dealing with the service department at only 130 miles. 10 days later I receive Unfortunately with a new 2020 lease I have already had the pleasure of dealing with the service department at only 130 miles. 10 days later I received my car back and the first morning I started it the same issues occurred. I am currently awaiting phone calls from service and the customer experience manager as I am completely unsatisfied with this vehicle. More

Leslie was wonderful and a joy to work with. She was helpful and answered all my questions and if she didn’t know one she found the answer for me. Thanks Leslie. Love my new Trax. helpful and answered all my questions and if she didn’t know one she found the answer for me. Thanks Leslie. Love my new Trax. More

It was a good experience the second time around they really worked with me and helped me getting the warranty.i will definitely go back really worked with me and helped me getting the warranty.i will definitely go back More

Good Experience So Far First time shopping this dealership. Chris was very pleasant and efficient through a very quick buying process. Some confusion on pickup day where t First time shopping this dealership. Chris was very pleasant and efficient through a very quick buying process. Some confusion on pickup day where the paperwork did not match what I was told by the finance guy Steve, still waiting for the refund of my over payment, but I expect it will come. Paperwork seemed a bit disorganized as there were very few copies for me. It took me 4 phone calls to finally get a copy of my bill of sale! Seems a bit ridiculous. At this point, I would shop here again. More

Justin and Scott were A+ in their attention to detail. They treated us with rock star quality! Recommend Mohawk Chevrolet wholeheartedly! Loving our Honda! Thanks! They treated us with rock star quality! Recommend Mohawk Chevrolet wholeheartedly! Loving our Honda! Thanks! More