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Molle Toyota
Kansas City, MO
4,776 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 04, 2019
Always great service . I have been a customer with Molle Toyota for I have no idea how many years, I have no desire to go anywhere else . I have been a customer with Molle Toyota for I have no idea how many years, I have no desire to go anywhere else More
by Brian B
Verified CustomerEmployees Worked With
I would like to thank the mechanics, and the people who cleaned my car, Jay Beach
December 04, 2019
Good customer service I like the service but wish that you would return the wash after service. When your vehicle is running good, it should look good as well. I like the service but wish that you would return the wash after service. When your vehicle is running good, it should look good as well. More
by WMSHOP
Employees Worked With
Don Pelzer
December 04, 2019
quick service, quite satisfied. Good service. I took my vehicle in for a recall. They finished it quickly and efficiently. I happen to be on crutches (leg injury), and the access to Good service. I took my vehicle in for a recall. They finished it quickly and efficiently. I happen to be on crutches (leg injury), and the access to the Service Writers desks could certainly be friendlier for people with access challenges. I had to hobble across the service bay, careful not to catch a crutch in the floor drain grating, and stand on my one good foot for several minutes waiting for my service mgr to free up to help me. Not ideal. If someone had a "real" disability, not a temporary one like mine, I think it would be very tough for them to get the service they need? Perhaps Molle should consider offering a place to sit while they work out the service needs? At any rate, good service, I will definitely use them, again. The service consultant, Brandon Holsburg, was friendly, quick and communicative. More
by Timcorbett
Employees Worked With
Brandon Holsburg
December 04, 2019
Provide just what I needed The service department only did what necessary and also provide a free checkup on my vehicle. Service by the service manager was efficient. friendly, The service department only did what necessary and also provide a free checkup on my vehicle. Service by the service manager was efficient. friendly, and informative. More
by HOMEINSPEC0
Employees Worked With
Sean Gavin
December 04, 2019
No Comment Friendly, honest and helpful employees. That sums up my experience at Molle thank you and have a good day and a Merry Christmas and Happy New Year. Friendly, honest and helpful employees. That sums up my experience at Molle thank you and have a good day and a Merry Christmas and Happy New Year. More
by PILEGGI
Employees Worked With
Don Pelzer, Sean Gavin, Jay Beach
December 04, 2019
EXCELLENT SERVICE FROM A FRIENDLY STAFF. We have three Toyota vehicles and receive our service at Molle Toyota . Scheduling is easy and service is quick. With their promotions prices are com We have three Toyota vehicles and receive our service at Molle Toyota . Scheduling is easy and service is quick. With their promotions prices are comparable to tire or stores selling tires or other promotional things that are necessary. More
by ALLANDREWS
Employees Worked With
Anthony Gooden, Rick Laffoon
December 03, 2019
First time service Jason Murray was extremely helpful explaining everything to me. My husband had always taken care of things like this for me, and Jason made me comfort Jason Murray was extremely helpful explaining everything to me. My husband had always taken care of things like this for me, and Jason made me comfortable about the process. More
by SANDYFLYNN
Employees Worked With
Jason Murray
December 03, 2019
Fair, fast, and friendly Always leave a satisfied and happy customer! They are fair, professional and put their best efforts forward to get you the options and vehicle you wa Always leave a satisfied and happy customer! They are fair, professional and put their best efforts forward to get you the options and vehicle you want. More
by jackie4
Employees Worked With
Phil McGan, Bill Herder
December 03, 2019
Beware of the body shop I brought my car in for body work that was covered by an insurance claim. Molle had my car for three weeks and returned it with various chips and scuf I brought my car in for body work that was covered by an insurance claim. Molle had my car for three weeks and returned it with various chips and scuffs in the paint and a severed brake pad sensor on the wheel they worked on. When I returned to have them look at the paint chips and scuffs, they scratched the tinting on my window. They denied all responsibility except as to the scratched window. What should have been one visit turned into three visits to the body shop, one visit to the brake shop, and one visit to the window tinting shop. I don't know what goes on in their body shop, but they are clearly not being careful with the cars in their custody. If you find yourself in the unfortunate situation of needing to use Molle's body shop, take pictures of your vehicle and document its condition before you leave it. More
by JSHILL0
Employees Worked With
Matt Garcia
December 03, 2019
THE PLACE to buy a new Toyota. Forget Adams! If you want to purchase a Toyota, you really NEED to see Randy Stendebach but ONLY if you really want to be treated fairly and graciously from the mom If you want to purchase a Toyota, you really NEED to see Randy Stendebach but ONLY if you really want to be treated fairly and graciously from the moment you walk into Molle's thru the moment you drive away with your new car. Bill Herder is the peak of efficiency and presents his products in a professional manner.These gentlemen are PROS. You're gonna like um! More
by CHUCKALFORD
Employees Worked With
Beth Andrew, Bill Herder, Randy Stendebach
