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Molle Toyota

Kansas City, MO

4.4
4,710 Reviews
Welcome to Molle Toyota – a More Comfortable Place to Shop and Service Your Vehicle. Family-owned and locally operated, for more than 36 years, Molle Toyota has been recognized as one of the premier Kansas City Toyota Dealers and equally proud to be recognized for our exceptional level of customer service. THANK YOU KANSAS CITY for choosing Molle Toyota - the largest volume Toyota dealer in the Kansas City Metro area for 25 years in a row! Located in Kansas City, Missouri, our customers drive from several nearby communities including Olathe, Lee's Summit, Merriam, Leawood, Overland Park, and Lenexa to check out our great selection of new, used, and Toyota Certified Used Vehicles, trucks, and SUV’s and to service their vehicles with us! In a recent review, one customer writes, “Molle Toyota was professional, helpful and not pushy when it came to selling me the best car! They didn't over-sell a high option vehicle and gave me every option I could possibly dream of!! They made sense, made a great deal and I drove away feeling very comfortable with my purchase. They went the extra mile, even staying open two hours after close of business on a Saturday night to get me in the car I've always wanted! Unmatched dealer, unmatched service and very friendly group of people!! We will be back!!!” *Based on new vehicles 2021 sales ranking by Toyota Motor Sales, Inc. for the Kansas City region.
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601 West 103rd Street

Kansas City, MO

64114

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Showing 4,710 reviews

November 10, 2019

Did not stand behind work. I just had the car repaired after hitting a deer. They did not fix what we said had problems from accident. Alignment checked and windshield washer re More

by BCAMERON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jay Beach
Nov 12, 2019 -

Molle Toyota responded

We are sorry to hear about this, depending on damages, locations, etc., it is sometimes up to either the insurance company (if going that route, or customer) to approve if not related to the wreck, in this case - your insurance company was not going to cover an alignment without supporting documentation. Upon our check, the sheet red all "green" which is why your insurance company did not continue with the alignment. We did, however, replace the full washer tank reservoir for you - your insurance company did approve that. If you should have any more questions, please feel free to reach out to our Collision Center Manager, at (816) 508-1280. Thank you, Justin Ayers Customer Relations

November 09, 2019

Really good service with very helpful staff. As always, this was a good experience. I was greeted immediately, the service was finished in a very reasonable amount of time and for a reasonable p More

by Fip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Halsburg
Nov 12, 2019 -

Molle Toyota responded

Hi Fip! We appreciate your comments, our team works hard to ensure we are getting our customer's taken care of as quick as possible and for a very good cost/price! We appreciate you being part of the Molle Family Thank you, Justin Ayers Customer Relations

November 09, 2019

Service As usual, very good service. Able to arrive around 7 and wait for the car to be serviced quickly. Nice waiting area with wifi available. More

by JPM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2019

Excellent Service! Molle Toyota has taken care of my cars for the past 20 years. I could not be more happy with the service and the personnel. Molle is excellent! More

by KL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2019

Routine scheduled maintenance I established a next day appointment for a 30,000 mile service on my Prius. My arrival was within 5 minutes of the scheduled time. The service mana More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Molle Toyota responded

Dave, We appreciate you servicing your vehicle with us, always great to hear our team is accurate when it comes to timeliness for our customers! Thank you for being part of the Molle Family! Thank you, Justin Ayers Customer Relations

November 09, 2019

Don’t stand behind the products they sell. They are more worried about perception of service than actual service. How can Toyota have such a good product and such below average dealerships? I w More

by GMCOADYOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Pelzer
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2019

Great service I have been bringing my 2 Scion xBs here for more than 10 years and they are wonderful. The most recent time that I was here they were not able to do More

by JEN102576
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Molle Toyota responded

Thanks for your continued service! We are happy to hear we overcame whatever comes our way! Thank you for being part of the Molle Family! Thank you, Justin Ayers Customer Relations

November 09, 2019

Missing Customer Perks They used to offer morning bagels/cream cheese (until Einstein Bros. closed). Now vending machine snacks and mints. Also they replaced the complimenta More

by NotAsHappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Nov 12, 2019 -

Molle Toyota responded

We are sorry to hear this, we actually replaced our snacks with more healthy ones in the area, as the bagels and donuts we didn't feel to be as healthy. We actually stopped washing vehicles, due to our customer's and their input - they would of much rather us get their vehicle in and out as quickly as possible to get them back on the road - we definitely value our customer's times. Thank you, Justin Ayers Customer Relations

November 09, 2019

Very helpful and accommodating staff. Very helpful with my special circumstance . I have a handicap husband and had no way of returning tomorrow. So the offer of a loner car to get home w More

by MAW4U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2019

Great job We had a great experience purchasing our new Toyota. I particularly appreciated the friendly, low pressure atmosphere from all involved in the process More

by ACNORRIS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil McGan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Herder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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