
Molle Toyota
Kansas City, MO
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Advisor Apathy Service adviser did not mention the service would take 3 hours. I brought my car at 8. Checked in at 945 then 10 then 11. He was eating at his station Service adviser did not mention the service would take 3 hours. I brought my car at 8. Checked in at 945 then 10 then 11. He was eating at his station he was not engaged in coming to get me to give me any updates and I waited and waited for him to get the car pulled around. This was not a good customer service experience. I was the one checking in and walking up to see how the progress was - he gave no updates unless prompted and it really was a poor experience overall. More
15000 mile check-up Very methodical; timely; AND, courteous attendant. Relocating to St.Charles, IL. Only hope that the dealership there is as attentive and professiona Very methodical; timely; AND, courteous attendant. Relocating to St.Charles, IL. Only hope that the dealership there is as attentive and professional as Molle.has been! More
Yesterday okay:Today not so good. This morning began with a dead car! Don’t you have a checklist! I would have appreciated a heads up on the battery’s shape. This morning began with a dead car! Don’t you have a checklist! I would have appreciated a heads up on the battery’s shape. More
New car experience Everyone was very helpful and explained things well. Chris made sure we were completely satisfied and everything was done that we asked prior to getti Everyone was very helpful and explained things well. Chris made sure we were completely satisfied and everything was done that we asked prior to getting our new car! More
Very good service!!! I always bring my car here for oil change even though it’s farther than the one near my house because the service and friendly people working there. I always bring my car here for oil change even though it’s farther than the one near my house because the service and friendly people working there. More
Friendly Gina listened to my concerns and had the mechanic address all of them. She was very cordial and friendly. I would recommend this to others. Gina listened to my concerns and had the mechanic address all of them. She was very cordial and friendly. I would recommend this to others. More
Good service and competitive pricing This is the third used vehicle I have purchased at Molle Toyota. I come back time and again because of the great pricing and excellent service. Thei This is the third used vehicle I have purchased at Molle Toyota. I come back time and again because of the great pricing and excellent service. Their cars are well-detailed, reliable after purchase, and priced competitively for the local market. They make buying a car a pleasant experience! More
Thank you! Langdon Douglas was such a great help! That was the easiest car purchase I’ve ever had and everyone was very kind and accommodating. I’d absolutely re Langdon Douglas was such a great help! That was the easiest car purchase I’ve ever had and everyone was very kind and accommodating. I’d absolutely recommend Molle to anyone looking for a new or used vehicle. Thanks! Lisa Brooke Hymes More
15K mile maintenances of our 2018 RAV-4. The maintenance went smoothly within the predicted time frame. There was no charge for under warranty service. Rick had my tires set to my desired PS The maintenance went smoothly within the predicted time frame. There was no charge for under warranty service. Rick had my tires set to my desired PSI and explained something about my key entry to me that I did not know. Very helpful. More
No pressure car buying, the way it should be! We really liked that the price on the web is what we were getting. The vehicle was as advertised. We negotiated and got a fair trade for our older Toy We really liked that the price on the web is what we were getting. The vehicle was as advertised. We negotiated and got a fair trade for our older Toyota. We drove away happy after having other less than stellar experiences at other dealerships. I would recommend Molle to my family and friends. More