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Molle Toyota
Kansas City, MO
4,776 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 05, 2019
Nice and Speedy Scott helped me to not wait a long time for fixing a flat tire. I left off the tire, they fixed it, and I picked it up during a low customer period t Scott helped me to not wait a long time for fixing a flat tire. I left off the tire, they fixed it, and I picked it up during a low customer period that Scott gave me. I appreciated being able to tootle off on my spare tire until the workmen had more time to just fix it and get it back on without having to wait in a long cue. More
by Jeb222
Verified CustomerEmployees Worked With
Scott Blankenship
May 05, 2019
Great customer service!! Ray was an excellent salesman for us on 5/2/19. He listened to our needs and Was very knowledgeable about Highlanders which was the type of car we wan Ray was an excellent salesman for us on 5/2/19. He listened to our needs and Was very knowledgeable about Highlanders which was the type of car we wanted. More
by KURICK4BOOKS
Employees Worked With
Nathan Coker, Ray Brentlinger
May 05, 2019
Oil change I had a great first experience with getting an oil change on my Sienna. They did an all around check, and let me know how my brakes were doing, my tir I had a great first experience with getting an oil change on my Sienna. They did an all around check, and let me know how my brakes were doing, my tires, etc. The oil change didn't take very long, and the service experience all the way through was very pleasant. More
by njsimms87
Employees Worked With
Sean Gavin
May 04, 2019
Clean & Friendly Staff Showed up on time for appointment. Greeted promptly, went over what was needed. Routine maintenance. Was in an out in expected time. I didn't even min Showed up on time for appointment. Greeted promptly, went over what was needed. Routine maintenance. Was in an out in expected time. I didn't even mind going to get my car serviced. Who say's that? More
by WENDATOLA
Employees Worked With
Jay Beach
May 04, 2019
Not quite as good as usual, but still very good. The initial greeting was not up to par Otherwise, perfect. Quick service and excellent checkout. The person who wrote the service ticket was not th The initial greeting was not up to par Otherwise, perfect. Quick service and excellent checkout. The person who wrote the service ticket was not the same person who did the follow-up and checkout. More
by TGRYAN
Employees Worked With
Kirk Vandaveer
May 04, 2019
Courteous and friendly The service advisor was knowledgeable and professional as well as friendly. He let me know that because I was a little overdue for this service, the c The service advisor was knowledgeable and professional as well as friendly. He let me know that because I was a little overdue for this service, the car was almost due for oil change. I went ahead with the oil change because it's hard for me to do without my car for even a little bit. So, I was very impressed and appreciative. I've been going to this dealer for 10 years, starting with the service department. Because they were so good, I've bought 5 cars here! More
by 5carMom
Employees Worked With
Rick Laffoon
May 02, 2019
Very Disappointed I was satisfied with Mille during the sales process or so I thought. However everything the finance manager told us about the Platinum protection pac I was satisfied with Mille during the sales process or so I thought. However everything the finance manager told us about the Platinum protection package was not true. He said since our car was awd with run flats that the warranty would replace all tires. Additionally, every time we have asked for cosmetic paint there is an excuse as to why they cannot furnish the service even though it is covered. My grandfather bought cars from Mills, May parents have, and this was my second purchase, that said I am going to end the generational buying. I can no longer buy from here. More
by ads8qd
Employees Worked With
Scott Blankenship
May 02, 2019
Very professional Staff was very professional. E xplained service provided and what to expect at next service for our less than one year old Highlander. Even though we Staff was very professional. E xplained service provided and what to expect at next service for our less than one year old Highlander. Even though we did not need an oil change vehicle was thoroughly checked out and tires rotated. More
by LARRKAR
Employees Worked With
Kirk Vandaveer
May 02, 2019
Great service, low pressure, friendly staff I come to Molle Toyota to service my Prius and have always had a good experience. I've been greeted quickly, met with staff who listen to my concerns I come to Molle Toyota to service my Prius and have always had a good experience. I've been greeted quickly, met with staff who listen to my concerns, had great work done and never felt like I was pressured to get work done I didn't need. Also, when I've had small issues they have been great to fit me in at a last minute to check a low tire or replace a bulb, etc. More
by CPeeples
Employees Worked With
Joe
May 02, 2019
Great Service Don listened to my concerns and followed thru completely, taking the time to explain. Very courteous and exceptional service, which is why I keep comi Don listened to my concerns and followed thru completely, taking the time to explain. Very courteous and exceptional service, which is why I keep coming back to this Toyota service! More
by Sunny
Employees Worked With
Don Pelzer
