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Molle Toyota

Kansas City, MO

4.7
4,776 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,776 reviews

December 16, 2020

I was checked in very nice and politely, picked up truck in a couple hours and off with my day. Really appreciate everyone at Molle Toyota. More

by JOHN@JOHNPTODD.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Dec 16, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

December 16, 2020

I always bring my car to molle to service my car, I appreciate the service I get . Brandon was awesome. I don't have much more to say but keep doing a great job More

by ROSHONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
Dec 16, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

December 15, 2020

The service was fine. When I presented my coupon for the oil change the Tech stated that he would have to up charge me for 2 additional quarts of oil since the coupon was only good for 5 quarts. When I was More

by PAB00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
Dec 16, 2020 -

Molle Toyota responded

Thank you for bringing this to my attention. I apologize for your experience. The oil does come in quarts though, not bulk. If you have any other questions or concerns please feel free to reach out. Take care.

December 14, 2020

Worst user experience I have ever had, from the moment I set foot inside the dealership. Salesperson was helping two customers at the same time, had our paperwork switched, did not know vehicle functions, a More

by DK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Clayton Bailey
Dec 16, 2020 -

Molle Toyota responded

We apologize that your experience in sales was less than pleasant. We're passing your note to our management for review and appreciate you letting us know.

December 14, 2020

I did most everything long distance over the phone. When I arrived to purchase they had everything ready to go. Very easy to work with. More

by SSBEISNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Schaffer, Beth Andrew, Langdon Douglas
Dec 15, 2020 -

Molle Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

December 13, 2020

I have been a customer of Molle for 15 years and have never been disappointed. I have purchased 2 Highlanders, had all my service done with them and never been treated better or more fairly. More

by JERWINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Dec 15, 2020 -

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We are thrilled that you had a great experience!

December 13, 2020

Molle Toyota has a good service department. No pressure sales force and quality work in a timely manner. Nice place and I love the service coupons! More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Dec 15, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

December 12, 2020

Jay was very helpful, knowledgeable and gave me several options on my truck repair. I opted to trade in my truck and he helped me get into the sales department area. More

by DUSTOFF69
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Dec 15, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 12, 2020

A pleasure to do business with. Very willing to please. I would recommend to all of my friends. The loaner car was very much appreciated. More

by cjstasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Dec 15, 2020 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 11, 2020

they were fast and professional. great team to have my car serviced with! took only 1 and a half hours total, which was a lot quicker than i had anticipated. More

by GARYB50009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mathis, Tim Kelley, Sean Gavin
Dec 15, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

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