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Momentum BMW MINI - Service Center

Houston, TX

4.9
682 Reviews
Call Service Center (855) 645-6452

682 Reviews of Momentum BMW MINI - Service Center

Sort by
April 25, 2024

Great service. Service advisor John Garza is very helpful and professional. He’s also very knowledgeable, friendly and easy to work with. More

by GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garza
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Apr 28, 2024 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 25, 2024

My service manager Shef Habhab is awesome! He goes above and beyond for his customers. More

by jmcgown1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shef Habhab
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Apr 27, 2024 -

Momentum BMW MINI responded

We're happy you found our staff to be so supportive during your experience here at Momentum BMW. We hope to see you soon!

Apr 28, 2024 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 23, 2024

Great service advisor, disappointed didn’t get complimentary car wash & they left writings on windshield More

by JMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterrick Frasier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anjel
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Apr 27, 2024 -

Momentum BMW MINI responded

Thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

Apr 28, 2024 -

Momentum BMW MINI responded

Wattson, we are so pleased you enjoyed your visit to Momentum BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 23, 2024

Sufyan Sidiqui provided excellent customer service while their technician was very thorough in trouble shooting and resolving issues. More

by Sam Ahmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sufyan Siddiqui
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Apr 27, 2024 -

Momentum BMW MINI responded

Hi Sam! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 22, 2024

My service manager, J W Stephens is excellent. I had an extended warranty that required additional explanation for the needed repairs and JW handled this with a great deal of professionalism and More

by lbsing48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J W Stephens
Report | Print
Helpful
April 21, 2024

always great service my advisor Brandon was very helpful , customer relationship was on target . check in was great More

by terri.teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Apr 24, 2024 -

Momentum BMW MINI responded

Terri, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 21, 2024

My experience is always very good especially my advisor Brandon he is very Thorough and explanatory ! And great customer service. Thank you so much . More

by terri.teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Report | Print
Apr 24, 2024 -

Momentum BMW MINI responded

Terri, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 21, 2024

I had a great experience overall with John. He was very responsive. My car was repaired in a timely manner and the rental car experience went well. More

by Calais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Apr 24, 2024 -

Momentum BMW MINI responded

Calais, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 20, 2024

As always excellent service. ID was very patient and helpful . Service was completed quickly and I left feeling very satisfied More

by eidehenre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ID
Report | Print
Apr 24, 2024 -

Momentum BMW MINI responded

We're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 18, 2024

On my first visit to south West freeway and Bissonnette for service! I was blown away with Mr I D professionalism. His persona was at a high Temerity.. I went to check for a bluetooth phone. He was very pr More

by mondayojeaga4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr I D. ☆☆☆☆☆.
Report | Print
Apr 20, 2024 -

Momentum BMW MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
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