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Momentum BMW MINI - Service Center

Houston, TX

4.9
861 Reviews

861 Reviews of Momentum BMW MINI - Service Center

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February 07, 2023

My experience with the Dealership Service has been a great experience. My last experience was great. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Sean
February 06, 2023

Haidi was a great help through my MINI service process. She made sure I had a loaner when my car had to stay overnight to be completed. Overall great service just takes a bit of time. More

by TFoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haidi
Feb 08, 2023 -

Momentum BMW MINI responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2023

Friendly greeters as you drive into the Momentum garage, very courteous. My Service Advisor J.W. shows a genuine care and concern for the customers. At times, I'm a bit anxious with my car's maintenance More

by tan2012g.xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JW Stephens
Feb 08, 2023 -

Momentum BMW MINI responded

Thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Momentum BMW!

February 03, 2023

JW has been my Service Provider for 5years. His customer service is beyond excellent. His professionalism brings me to him anytime my car needs service. I don’t deal with any advisor but him. More

by ashleighsmith2617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Momentum BMW MINI responded

Thank you for sharing your positive experience! We're looking forward to your next visit with us!

February 01, 2023

I’m always satisfied with the service rendered to me. I trust and appreciate L’s so much my advisor Miguel.and his crew. I feel blessed to have them take care of my cars. More

by litambltx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 03, 2023 -

Momentum BMW MINI responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2023

Great service department. Director Sharp and his Staff cares about customers. Only one that does. That is why I pass up two other bmw dealerships to come to momentum. More

by Williamjkennard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikah Granados-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Momentum BMW MINI responded

Hello William, we appreciate you taking the time to leave us this feedback! We look forward to your next visit! Take care!

February 01, 2023

My car was in great hands . . thank you to Anjel for the great service ..and great costumer service More

by davidmejia_1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Feb 08, 2023 -

Momentum BMW MINI responded

Hi David, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2023

They we’re ready helpful and very nice. Will definitely be going back there again from now on! More

by drilltex2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Curo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Momentum BMW MINI responded

We are so happy to read such a great review about Momentum BMW! We look forward to your next visit! Take care!

January 31, 2023

You’re not going to find a better BMW dealership in Houston. The GM Tommy and Service Manager Javier both took excellent care of me—in record time and with top-notch service. Thanks! More

by Jacques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Mandoza
Feb 05, 2023 -

Momentum BMW MINI responded

Jacques, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 30, 2023

Exceptional! ! Always thorough with service. Very informative with new and up date information. We are very pleased with them. More

by Estella7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Jeanlewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JW IN SERVICE.
Feb 03, 2023 -

Momentum BMW MINI responded

Estrella, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

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