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Momentum INFINITI & Volkswagen of Fairfield

Fairfield, CA

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133 Reviews

2855 Auto Mall Parkway

Fairfield, CA

94533

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133 Reviews of Momentum INFINITI & Volkswagen of Fairfield

May 31, 2018

Wonderful service Gary was amazing and very professional and thorough. He knew what he was doing and very attentive. I will definitely recommend them. Thank you for a w More

by HKENNER09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary from Service
Jun 05, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank YOU for your business and for sharing your experience with us! We will be sure to pass along your compliments to Gary; he will be glad he could be of assistance! We look forward to your next visit!

May 30, 2018

2013 Ford Flex I but it last week have lot of eshouw I but a car ford flix ast week from second day have a trubel and I went back no one helps me with the problem there’s a guy he was roud to me but Bela More

by GADAH.ODAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belal z eid Greatest guy, Omar Paredes, Zamir Ahmadi
Jun 01, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We appreciate your feedback. Our General Manager, Sam Nawabi, would like to speak with you to learn more about your situation and to work towards an appropriate solution. When you can, please give Sam a call at (888)328-1293. Thank you.

May 28, 2018

Oil change Great service, personal services was great. Complete service in short time. Leslie is always in a great mood with great explanation regarding any kind More

by SHYLILY6201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
May 30, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you so much for the wonderful rating! We strive to make every visit to our service department as quick and efficient as possible, and we are glad Leslie provided a great experience for you. We are looking forward to seeing you back next time your car needs a tune-up!

May 26, 2018

Emblem Just recently purchased this car a month ago and the emblem came of I called the dealership and Leslie got me squared away with a new one free of char More

by CHIMAEMENIKE415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali, Briana Bean, Zamir Ahmadi, Alex Amadi
May 30, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thanks for taking the time to share your feedback with us! We're happy to hear that Briana and Leslie were able to take care of your needs. Let us know if there is anything else we can do for you and we hope to work with you again in the future!

May 26, 2018

Great low pressure experience!! Dealership was great to work with. One exception we have this is a new line for infiniti and sales and service were not familiar with some of our ques More

by davidnkaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Storai Jalal , Omar Paredes, Briana Bean, Kyle Dolcee
May 29, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you for sharing your feedback with us. We're happy to hear that you had a great experience at our dealership! We'd like to make sure that we have answered all of your questions. Our General Manager, Sam Nawabi, would like to speak with you at your convenience. Please give him a call at (888)328-1293. Thanks!

May 26, 2018

Amazing I was pleased upon arrival , when I got there , fast customer service , was greeted by Leslie the service writer there , gave me a discription of what More

by A.PHOMMAVONGSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie weld
May 30, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Wonderful to hear! Thanks for taking the time to leave us your feedback about your recent visit to our dealership. We appreciate the feedback and will pass on your kind words to Leslie. We look forward to working with you again on your next visit!

May 25, 2018

Very good I bought my car there brand new, they had exactly what I wanted in the yard the salesperson was very professional he showed us how to work everything More

by JOSEPHINEBRIESE550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
May 30, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

This is wonderful feedback to hear! We're happy that we had the exact car you wanted and we provided you with good customer service. Thank you for your continued business and positive review. Please let us know how we can help with any of your vehicle needs in the future.

May 24, 2018

There when I needed them. The service team at Momentum VW was great. I had a mechanical emergency late on a Friday afternoon and the team was fantastic. They were able to look More

by JAXON769
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and Nicole
May 29, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

We are sorry that there was no access to a loaner vehicle, Jaxon, we hope that this wasn't too much of an inconvenience for you. Thank you for letting us know that the team was able to quickly take care of your issue. We hope that we can help out again next time you need it!

May 20, 2018

Always excellent and honest I've trusted the service I receive for 8 years. The service timely and replacement tires are a good deal and the right ones for the car. More

by ED.TAPPER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
May 22, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

Thank you very much for your review and feedback! We couldn't be happier to have helped you over the past 8 years and look forward to continuing to give your quality service for years to come! We're always excited to help and look forward to seeing you again!

May 20, 2018

Great service Gary has always been a straight-shooter with me, first with maintanance on an older VW, and then with maintanance on my 2017. They never push for unec More

by prisma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
May 22, 2018 -

Momentum INFINITI & Volkswagen of Fairfield responded

That's great to hear! Thank you so much for your review and feedback! We're excited to hear that Gary was able to help make your experience with us great and we look forward to your next visit!