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56 Reviews of Monaco Ford - Service Center
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September 04, 2020
The knowledge of the staff is wonderful, They were patience and explained everything that they did on my 2012 Edge. I will always continue to bring my Edge to Monaco Ford. patience and explained everything that they did on my 2012 Edge. I will always continue to bring my Edge to Monaco Ford. More
by oakraac
Employees Worked With
I don't remember. They were super.
Helpful August 19, 2020
When my mechanic retired in the early 2000's I tried a few other garages with no luck (not fixing things right the first time, not ready when promised, etc.). I let Monaco Ford service my 1999 F150 and h few other garages with no luck (not fixing things right the first time, not ready when promised, etc.). I let Monaco Ford service my 1999 F150 and have been returning ever since. I've purchased all my vehicles from Monaco Ford since then. Both sales and service are the best by far! More
by Pat
Employees Worked With
ALL EMPLOYEES are awesome!
June 25, 2020
The refused my warranty, failed to have their 25yr tech diagnose properly and ripped apart my vehicle then kept the parts . Worst experience and overpriced. diagnose properly and ripped apart my vehicle then kept the parts . Worst experience and overpriced. More
by Claudie.mill.1
Employees Worked With
Meghan and her supervisor
June 21, 2020
Scheduling is easyAppointment on timeEverything is Scheduling is easy Appointment on time Everything is explained Covid-19 virus is taken very seriously I trust Monico and they have never disappo Scheduling is easy Appointment on time Everything is explained Covid-19 virus is taken very seriously I trust Monico and they have never disappointed me We are a three Ford pickup family More
by Dssimko
Employees Worked With
Jason
May 22, 2020
Unexpected Service Repairs I would highly recommend Monaco Ford for all your car related needs. Whether it is to purchase a vehicle, purchase parts and repair, they will meet y I would highly recommend Monaco Ford for all your car related needs. Whether it is to purchase a vehicle, purchase parts and repair, they will meet your needs. I had an unexpected issue with my vehicle and I had no problem making an appointment and the vehicle was done before the estimated time. Staff was pleasant and reassuring, and answered all my questions. More
by Smal
Employees Worked With
Jay Granato
May 21, 2020
Monoco Ford responded to my concern re check engine light. They were efficient and helpful diagnosis and repair They notified me and most of all the service department maintained social distancing sh light. They were efficient and helpful diagnosis and repair They notified me and most of all the service department maintained social distancing showing great Concern for their customers. Thank you for everything we will always come to Monoco if we need any service they really care More
by Megvance
Employees Worked With
Service dept social distance
May 04, 2020
Got the Works and a set of new tires. Monaco Ford scheduled my vehicle for a service during the COVID-19 pandemic. Completed the Works Service package and installed a set of new Hankook t Monaco Ford scheduled my vehicle for a service during the COVID-19 pandemic. Completed the Works Service package and installed a set of new Hankook tires. More
by dcobb
Employees Worked With
Meghan Craw
April 29, 2020
service is more important than any other aspect service department is the best...great follow, easy to set appointment, left the van spotless when they were complete. They did everything they promis service department is the best...great follow, easy to set appointment, left the van spotless when they were complete. They did everything they promised and more! More
by DBUDNICK
Employees Worked With
jay Granado
April 20, 2020
Called to get my car in and the wait time is insane. The girl on the phone was nice enough. I really wanted to like them more because I heard they were a family oriented business but I’m just disappointed. girl on the phone was nice enough. I really wanted to like them more because I heard they were a family oriented business but I’m just disappointed. Also, I heard they’re keeping their sales department open right now and that seems shockingly greedy during this time. The website is also impossible to navigate. More
by Pharrion
Employees Worked With
Unknown
February 03, 2020
Recent Repair I recently had a major repair completed . The issue was a recall so Ford covered all the expenses. I found everyone I dealt with to be very friendly I recently had a major repair completed . The issue was a recall so Ford covered all the expenses. I found everyone I dealt with to be very friendly and helpful. I did make an inquiry after I got my car back about whether or not Ford would cover the cost of my rental but I did not get a response to my question. I would definitely use Monaco for any additional repairs. More
by lisethorwall
Employees Worked With
Jerry and I believe Matt.
