Monadnock Ford

Monadnock Ford responded

"Thank you! We're thrilled to hear you're happy with our service department. We're very proud of our service writers and techs here at Monadnock Ford, and it's always great to know their hard work is appreciated. We appreciate you taking the time to share your positive experience!"

Monadnock Ford responded

"Thank you for the wonderful feedback! We're delighted to hear you find us always helpful, informative, and on the ball. We understand how important it is to have quick service, and we're committed to providing complete documentation before any work is done. It's great to know that our efforts are appreciated. We look forward to continuing to serve you here at Monadnock Ford!"

Monadnock Ford responded

Thank you for your shout out of Curtis! Thank you for your review and your business!

Monadnock Ford responded

"Thank you so much for your feedback! We're really happy to hear that we were able to show you the truck you were interested in at the agreed-upon price. At Monadnock Ford, we truly strive to create a helpful and family-friendly atmosphere, so it's wonderful to know that you felt that way. We appreciate you choosing us, and we hope to see you again in the future!"

Monadnock Ford responded

Thank you for your review and your business! Thank you for giving Robert a shout out.

Monadnock Ford responded

"Thank you so much for your kind words! At Monadnock Ford, we pride ourselves on providing excellent and reliable service, and it means a lot to hear that you experienced just that. We're thrilled you'd recommend us for Ford maintenance. We look forward to serving you again in the future!"

Monadnock Ford responded

That's a fantastic review! It sounds like Fran Gordon here at Monadnock Ford provided you with exceptional service. It's great to hear that he was friendly, polite, knowledgeable, and made the process seamless for you. Getting two new vehicles in one day is quite an accomplishment, and it's wonderful that the finance department was able to work within your budget. Thank you for sharing your positive experience, and all of us at Monadnock Ford appreciate your business!

Monadnock Ford responded

"Wow, thank you so much! Hearing that you've found your 'dealer from now on' means the world to us here at Monadnock Ford. We truly strive for honest, clear communication, and we're so proud of our excellent service techs and service desk staff. It's fantastic to know that our efforts are making a difference, especially compared to your previous experiences. We're thrilled to have you as a customer and look forward to serving you for many years to come!"

Monadnock Ford responded

"Thank you for taking the time to leave us a review. We're delighted to hear you appreciate the great communication from our front desk service team. We agree, they're a vital part of our customer experience! We also appreciate your honest feedback regarding our service team's diagnostic process. We understand your concern about it feeling like an 'exploratory process.' We strive to be as efficient and decisive as possible, and we'll be discussing your feedback with our service technicians to see how we can improve our diagnostic procedures and communicate those findings more clearly. We are always looking for ways to better serve our customers, and your input is invaluable. We hope you'll give us another chance to demonstrate our commitment to providing thorough and efficient service."