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42 Reviews of Monroe Nissan - Service Center
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February 16, 2021
Many thanks to Morris and Ryan at Monroe Nissan’s Service Department!!! I have had a horrific time with getting an alignment on my ‘19 Nismo Z. I’ve been to two other Nissan dealerships with zero success Department!!! I have had a horrific time with getting an alignment on my ‘19 Nismo Z. I’ve been to two other Nissan dealerships with zero success. I didn’t want to go out side of Nissan because the techs should know exactly what needs to be done to get a Nissan Z alignment in specs. I am aware that the Z and GT-R are tricker to get straight BUT I knew I’d finally find that one Master Service Tech that could do it. Thankfully, I called and spoke to Morris and told him what I was up against and what I’ve already dealt with. Morris, without hesitation, had enough confidence in Ryan to set me up with a time to come in to have Ryan take a look at things to see what he could do with such a tricky car to align. With that said, Ryan, with his wicked knowledge and talent was able to get my Z safely drivable and straight again!! I feel so relieved to have met Morris and Ryan. I am super grateful for their Knowledge, Excellent Customer Service and Ability to do a great job and take care of my vehicle as if it were their own. It’s a blessing to have guys that I trust with my Z finally! It’s in great hands now!! Morris and Ryan are First Class and I HIGHLY recommend them. Thank you both so much and I Will be back once I need any further maintenance done. Tony More
by Tmurrill75
Employees Worked With
Morris and Ryan in Service
Helpful January 28, 2021
The service department will go above and beyond to get your vehicle serviced and out the door. We are truly appreciative of the team there. your vehicle serviced and out the door. We are truly appreciative of the team there. More
by lsrdmp
Employees Worked With
Service manager
December 06, 2020
Great experience!! Dallas was attentive, knowledgeable and friendly. He made sure my service was completed quickly and correctly. Will definitely be back for all my Nissan needs. Thank you!! and friendly. He made sure my service was completed quickly and correctly. Will definitely be back for all my Nissan needs. Thank you!! More
by Ed Rabinowitz
Employees Worked With
Dallas
September 25, 2020
I have been using this dealership since I bought my Pathfinder in 2014. They had just opened and I was the first one to purchase a new vehicle. Service has been superb. Techs are always letting me k Pathfinder in 2014. They had just opened and I was the first one to purchase a new vehicle. Service has been superb. Techs are always letting me know if they found anything that needs immediate attention or if it can wait until the next service. Wait times are reasonable and I have always been given updates and apologies if it takes longer than I was told. I like that I can watch my vehicle being worked on while waiting in the lounge. Prices are reasonable and service deals are good money savers. I just used a sales on new tires to get four new tires on my Pathfinder. I had checked other tire stores, etc. and no one could beat the price. I was able to get the same tires that were original equipment. No other store had these tires. More
by cstyson1955
Employees Worked With
Don't remember
July 31, 2020
thanks to Mario Herrera at the service department for his caring and amazing service. Love my tires and brake job. Will keep coming to Monroe Nissan. caring and amazing service. Love my tires and brake job. Will keep coming to Monroe Nissan. More
by Mzambrana122
Employees Worked With
Mario Herrera
June 26, 2020
Friendly, courteous, knowledgeable service. Julian Cortes was the advisor working to resolve my problem. He is courteous, friendly and above all Knowledgeable and efficient! I do not usually re Julian Cortes was the advisor working to resolve my problem. He is courteous, friendly and above all Knowledgeable and efficient! I do not usually respond to surveys. Generally my experience with Monroe Nissan has been good. Your staff is excellent. More
by Johnmruddy
Employees Worked With
Julian, Mario
April 18, 2020
I have to give a kuddos to the Service Department and their Receptionist (Dallas) of Nissan of Monroe. I have never been there that I wasn't treated with exceptional service. their Receptionist (Dallas) of Nissan of Monroe. I have never been there that I wasn't treated with exceptional service. More
by Shaw
Employees Worked With
Dallas, DRE ZIRKER
November 20, 2019
The Service at Monroe Nissan is always excellent and the Staff is always friendly and helpful. Special Thanks to Flo Davis for your time and patience. Staff is always friendly and helpful. Special Thanks to Flo Davis for your time and patience. More
by Tanitaw2005
Employees Worked With
Flo Davis
September 02, 2019
Very pleased Patrick McGuire wow to say the least you are an overall great person very please with the service and will definitely recommend anyone to check this p Patrick McGuire wow to say the least you are an overall great person very please with the service and will definitely recommend anyone to check this place out and ask for Patrick. More
by Chris farley
Employees Worked With
Pat McGuire, Kent McClure
August 22, 2019
Best ever car buying experience! Christian was knowledgable and friendly. He immediately put me at ease during the test drive with his relaxed attitude. He thoroughly explained all th Christian was knowledgable and friendly. He immediately put me at ease during the test drive with his relaxed attitude. He thoroughly explained all the vehicle's attributes but didn't over power me with his approach. Buying a vehicle is always a bit daunting and exhausting but Christian and the managers at Monroe Nissan actually made the process pleasant. More
by LadyAnne16
Employees Worked With
Christian Carney, salesman, Joe Reardon, CHRISTIAN CARNEY, JONATHAN RAMOS, TAREQ ALAKHRAS
