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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,582 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,582 reviews

September 09, 2023

All work that was ordered appears to have been completed on time and within the estimate. More

by rob@neighborhoodpawn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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Sep 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with this service visit, Rob! We're pleased our team handled your vehicle's needs efficiently, and returned you safely to the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

September 09, 2023

Jesse Martinez was an amazing help to me! He was able to provide a Lyft for me to and fro the dealership while my car was being worked on. More

by venicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
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Sep 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Fantastic! We're so pleased to hear that, Venicia. Thanks for taking a moment to give credit to Jesse for providing you with an accommodating experience in our service department. We look forward to making your next appointment just as amazing!

September 09, 2023

Great service , mr wendel helped me out so much and he had great Customer service skills More

by minerva.espinal23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Sep 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for your 5-star review, Minerva! Nothing means more to us than your complete satisfaction, so we're happy Wendell did everything he could to make this an exceptional service visit for you. Thank you for choosing Monrovia CDJR for your automotive needs!

September 09, 2023

Oil change. 30 minutes. Great!! What else can I say but I really really really enjoyed it. More

by jon.didier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Sep 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Jon! Thanks so much for your awesome feedback on this service visit. We're glad our team handled your vehicle's needs with a sense of urgency in order to make this a super convenient experience for you. Please come see us again some day!

September 09, 2023

Fred Biyzaei made the process incredibly easy. My repair service was fast, efficient and complete. Fred kept me up to date and notified me as soon as the repair was complete. I am extremely happy More

by bialontrust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Sep 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing your kind words with us! We truly appreciate your business in our service department, and we're happy Fred made sure you and your vehicle were well taken care of during this repair visit. We wish you the safest of travels until we see you again!

September 08, 2023

Had to bring my truck in there multiple times and they couldn’t correct my problem. Communication was terrible until I forced myself on the service manager and the general manager. They never followed up More

by bjmilner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony service manager and Fred. Service writer, Victor Gamboa
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Sep 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to share your recent experience, and we apologize for any inconvenience you may have faced during your interactions with us. You had a scheduled appointment with me to attempt to duplicate the problems your truck was having, but unfortunately, you didn't show up, and we were unable to reach you despite our multiple attempts to contact you. We're glad you've had the repairs done, albeit elsewhere, and we hope you won't hesitate to contact us for any future automotive needs. We are committed to delivering the level of service you rightfully expect and deserve. Tony Walker mwalker@monroviacdjr.com Service Manager Monrovia CDJR

September 08, 2023

Great and fast service. Great communication and love the full service they provide. I highly recommended it. More

by movieartist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Sep 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for expressing your appreciation and trust in our service team! Nothing means more to us than your complete satisfaction, so we're glad your service advisor provided you with a convenient and valuable experience. We look forward to making your next appointment just as superb!

September 07, 2023

Staff Hansen, Glen were very helpful Thay answer all my questions Felt great purchasing the vehicle More

by Jag5536
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn
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Sep 08, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to let us know how happy you were with this dealership experience! We're thrilled our team provided you with their utmost support and guidance throughout your transaction. Congratulations on the new pre-owned Toyota! Best wishes for amazing travels in your future, from the whole team at Monrovia CJDR!

September 07, 2023

I was pleasantly surprised I was not pressured into buying anything. I was helped to see my options. Love the professionalism. Alberto Garcia is the guy to see! More

by nomiee83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2023 -

nomiee83 responded

Keep up the quality of service!

Sep 07, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Excellent! Thank you for sharing some positive feedback on your dealership experience with Alberto. We're pleased he addressed all of your interests and needs to your complete satisfaction. Please don't hesitate to reach out when we may assist you again. It's always our pleasure!

September 05, 2023

I sincerely enjoyed working with this dealership to get our new Jeep 4xe. Irvin, Alberto, Malcom were all fantastic people. They were kind to my children as well! I worked at a dealership when I was youn More

by nicolevandevelde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irvin Vasquez, Malcolm Weston
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Sep 06, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hey, Nicole! Thank you for your fantastic feedback on Alberto, Irvin, and Malcolm. We're delighted they teamed up to provide you and your family with a pleasant experience. Congrats on the Jeep 4xe! Best wishes for happiness in your journeys to come, from everyone at Monrovia CDJR!

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