Monrovia Chrysler Dodge Jeep Ram

Took longer than assured timeline. Jeep returned completely dirty! Dirty handprints inside on middle console. Jeep returned completely dirty! Dirty handprints inside on middle console. More

I made a appointment for service and was not told that the dealership has moved to another location. I called the service number when I arrived at the old location and when I was told the new location is the dealership has moved to another location. I called the service number when I arrived at the old location and when I was told the new location is at the old Honda dealership around the corner I almost didn't take my car for service. I took my honda civic a couple times there when it was the honda dealership and I hated it because of it being crowed with cars on all sides, the waiting room was like going in a morgue and bathrooms were dirty and nasty and it's still that way. Why would Chrysler downgrade their location. When I arrived I squeezed my 300 in between the 2 posts in the service area, got out of my and waited a while for anybody to come out to help me. Service was great and quick. The waiting room was freezing cold, I tried closing the door but everyone coming in and out to use restroom kept propping the door open, luckily I didn't have to wait long for my car. The bathroom from the old place to the new place is a big difference, like night and day, not in a good way. More

Above and beyond service. Did everything I asked for in a timely manner and even threw in a service that Ive postponed a couple of times. Will definitely be coming back again. Did everything I asked for in a timely manner and even threw in a service that Ive postponed a couple of times. Will definitely be coming back again. More

I was able to take my car in easily & they were very professional in their service professional in their service More

I cannot say enough about Monrovia Jeep! I bought my car here and they were the absolute best! After exhausting my efforts going to every dealership in LA County, Art went above and beyond t I bought my car here and they were the absolute best! After exhausting my efforts going to every dealership in LA County, Art went above and beyond to get me the car that I wanted. During the time that it was in the dealership for a recall, I got evacuated from the fires and did not even know if my house had survived. Upon hearing this, Javier made sure my car got fixed right away so I could relocate to my cabin in the San Bernadino Mountains. I am also incredibly grateful that they made sure I had a rental car to get me around town while my car was being worked on. It was that extra care that allowed me to have a car to load up with belongings as I was quickly evacuated. Now, none of us knew all of this was going to happen, but it just goes to show how their small gestures of customer care made a world of difference. Thank you, Monrovia Jeep!! More

Their inventory is top-notch, the sales team was outstanding; following up to answer all questions and guiding us through the whole process from start to finish without any hiccups. Finance dept ma outstanding; following up to answer all questions and guiding us through the whole process from start to finish without any hiccups. Finance dept made it very easy to sign all the paperwork and get going! Honestly one of the best experiences I've had at any dealership, HIGHLY recommend for anyone in the market for a cool car! More

The guys were very Fast efficient and friendly five stars very professional guys car was in and out like a pit stop very professional guys car was in and out like a pit stop More

Issac in the service Department told me to google an issue instead of helping me. issue instead of helping me. More

The guy that helped me was really nice. He acknowledged me right when I walked in. That has not always been the case when I’ve come in there. He acknowledged me right when I walked in. That has not always been the case when I’ve come in there. More

We LOVE this dealership, and especially Service Rep ISAAC BORQUÉZ - all at the same time, he is Rigorous, Efficient, Helpful, Communicative, Proactive, and a True Member of the Human Race. Promote him, he WI BORQUÉZ - all at the same time, he is Rigorous, Efficient, Helpful, Communicative, Proactive, and a True Member of the Human Race. Promote him, he WILL be the same person on any larger scale, and to leave him where he is, while wonderful for us, YOU will have jumped over dollars to pick up dimes. More