Monrovia Chrysler Dodge Jeep Ram

Mario is AMAZING - he went above and beyond as a salesman. Car buying can be so overwhelming and sometimes annoying and Mario was incredible. He treated me with respect and was there for any questio salesman. Car buying can be so overwhelming and sometimes annoying and Mario was incredible. He treated me with respect and was there for any questions I had. I cannot express enough how wonderful working with Mario was!! More

Personal was great people and great service I highly recommend them .stop by and look at their cars recommend them .stop by and look at their cars More

Fred is always helpful and responsive. Appreciate the loaner car versus having to traipse to a rental car location elesewhere. Appreciate the loaner car versus having to traipse to a rental car location elesewhere. More

Service was excellent. Car was delivered on time and generally happy with the experience and how I was kept updated. Car was delivered on time and generally happy with the experience and how I was kept updated. More

Check-in was prompt. Work scope was agreed. Work was completed on schedule promised. Javier was friendly and efficient. Would recommend dealership to others. Work scope was agreed. Work was completed on schedule promised. Javier was friendly and efficient. Would recommend dealership to others. More

Very helpfull, called me and told me everything that my car needed done and told me upfront car needed done and told me upfront More

Great work On time. The 15 word requirement is silly and should be removed from the survey. This waste your customers time The 15 word requirement is silly and should be removed from the survey. This waste your customers time More

Good service overall! Was able to get my car the same day. It would be great once they repair their car wash machine. Was able to get my car the same day. It would be great once they repair their car wash machine. More

Took longer than assured timeline. Jeep returned completely dirty! Dirty handprints inside on middle console. Jeep returned completely dirty! Dirty handprints inside on middle console. More

I made a appointment for service and was not told that the dealership has moved to another location. I called the service number when I arrived at the old location and when I was told the new location is the dealership has moved to another location. I called the service number when I arrived at the old location and when I was told the new location is at the old Honda dealership around the corner I almost didn't take my car for service. I took my honda civic a couple times there when it was the honda dealership and I hated it because of it being crowed with cars on all sides, the waiting room was like going in a morgue and bathrooms were dirty and nasty and it's still that way. Why would Chrysler downgrade their location. When I arrived I squeezed my 300 in between the 2 posts in the service area, got out of my and waited a while for anybody to come out to help me. Service was great and quick. The waiting room was freezing cold, I tried closing the door but everyone coming in and out to use restroom kept propping the door open, luckily I didn't have to wait long for my car. The bathroom from the old place to the new place is a big difference, like night and day, not in a good way. More