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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,752 Reviews
Does your Chrysler, Dodge, Jeep, Ram need service, parts, or accessories? Monrovia CDJR is your one-stop-shop for all of these needs. We also serve the surrounding areas of West Covina, Baldwin Park, Covina, and Azusa, CA. Learn more about us and the amenities we offer!
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,752 reviews

April 30, 2026

Friendly. Explained the services provided. Asked if I had any question. Quick checkout when car was ready. More

by jsacar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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May 06, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We’re so glad to hear you experienced friendly service, clear explanations, and a smooth checkout process. We truly appreciate your support!

April 28, 2026

This is my go-to dealership. The team members are always very attentive, friendly, and helpful. This most recent experience was no exception. From the moment I pulled into the ma More

by greganjwingert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Moron-Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Teshima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Gonzalez and Issac B.
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May 06, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your continued loyalty and for this wonderful review! We're thrilled Javier's prompt check-in and the collaborative effort of our entire service team made your most recent visit such a smooth and efficient experience. Identifying and resolving every concern within the estimated timeframe is a standard our team works hard to uphold and it's wonderful to hear that came through so clearly. We truly appreciate your recommendation and look forward to welcoming you back for every future service need!

April 21, 2026

Always great service. Javier Gonzalez was very helpful when I took my car to get serviced. He was also very knowledgeable about what added services he recommended for my More

by Jannett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Apr 22, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Jannett, We're delighted Javier continues to deliver the knowledgeable and attentive service your vehicle deserves. His ability to clearly communicate recommended services while keeping your best interests at the forefront is a true reflection of the care our team brings to every visit. We look forward to seeing you again soon!

April 21, 2026

Javier has great customer service and great people skills. It’s a pleaser having him as my service advisor. More

by ruthalvarenga1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Apr 21, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We’re pleased to hear that Javier provides excellent customer service and strong communication. We appreciate your business and are glad he continues to make your visits pleasant.

April 20, 2026

Hansel and JC were great to work with. Had a good experience buying my jeep. More

by desireev1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC
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Apr 20, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We’re so pleased to hear that Hansel and JC provided a great experience during your Jeep purchase. We appreciate your business.

April 19, 2026

i like Fred! I like the service!! I hate these questionnaires!!! The questionnaire robs me of precious minutes i need elsewhere!!!! More

by joe@gagnierlandscape.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Apr 20, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Joe, We’re really glad Fred and the service team took good care of you! The surveys are an important tool in locating the areas we need to work on to provide the best experience for our customers. We appreciate your feedback.

April 17, 2026

They were great to work with. Were true to their word and helped me get everything sorted out quickly and correctly More

by ht
Recommend Dealer
Yes
Employees Worked With
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

HT, We love hearing that everything was done right and taken care of quickly! Regards, Monrovia CDJR

April 12, 2026

Very good customer service. Friendly and helpful. Will definitely return for all vehicle services. Isaac was great. More

by richardflannery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Apr 12, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Richard, We’re so pleased to hear you received very good customer service and that Isaac was friendly and helpful. We appreciate your loyalty and look forward to assisting you with all your future vehicle services.

April 07, 2026

My service advisor is always very helpful and accommodating and your rental car department is very courteous. Very satisfied with the overall experience More

by silvercat2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department: Fred Biyzaei
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Apr 08, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so pleased to hear that your service advisor continues to deliver such a helpful and accommodating experience and that our rental car department added to that positive impression as well. Consistent and courteous service across every department is exactly the standard we hold ourselves to and it's wonderful to know that comes through every time.

April 07, 2026

From beginning to end they were amazing. Communication was very transparent and easy to understand. Made sure we were trying taken care of and updated us frequently. More

by adilmansalamanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Moron-Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Teshima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Knowing that our team's transparent communication and frequent updates made you feel genuinely well taken care of throughout the entire process means everything to us. We never want any customer to feel left in the dark and we are so glad that came through so clearly.

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