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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.5
1,884 Reviews
Does your Chrysler, Dodge, Jeep, Ram need service, parts, or accessories? Monrovia CDJR is your one-stop-shop for all of these needs. We also serve the surrounding areas of West Covina, Baldwin Park, Covina, and Azusa, CA. Learn more about us and the amenities we offer!
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,885 reviews

October 17, 2026

The workers at the dealer are very nice and professional. They are courteous. The environment is very clean and comfortable and you feel safe. More

by zuasnaluz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Oct 20, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We’re delighted to hear that our team’s professionalism, kindness, and courtesy made such a positive impression. Providing a clean, comfortable, and welcoming environment where our customers feel safe and valued is very important to us. We truly appreciate your kind words and look forward to welcoming you back to Sierra CDJR of Monrovia!

October 16, 2026

Stephanie was quick and helpful getting me checked in and Isaac, as always, goes the extra mile to ensure the service is done quickly. More

by brian@shoprollingthunder.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie and Isaac in service
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Oct 16, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Brian, Thank you for your wonderful feedback! We're pleased that Stephanie made your check-in process quick and easy and that Isaac continued to provide the attentive, efficient service you've come to expect. We appreciate your recognition of their efforts and look forward to serving you again!

October 16, 2026

Great customer service from my service advisor took care of my vehicle concerns and it was ready in one day. More

by alberto5503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Alberto, We're pleased that your service advisor provided attentive care, addressed your vehicle concerns, and had everything completed in just one day. We appreciate your trust in our team and look forward to serving you again!

October 15, 2026

It took them six days to replace my thermostat. They need more Jeep certified technicians. More

by jjhorton44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Bojorquez
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Oct 15, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

JJHorton, We're sorry to hear that your thermostat replacement took six days to complete. We understand how inconvenient it can be to be without your vehicle for an extended period, and we apologize for the frustration this caused. We appreciate your comments regarding technician availability and take customer feedback seriously as we continue working to improve our service experience. Thank you for giving us the opportunity to service your vehicle.

October 15, 2026

great service, great staff. would definitely recommend this location for service. Issac is the best. More

by jsarg323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Oct 15, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

JSarg, Thank you for the wonderful review and recommendation! We're thrilled to hear that you had a great experience with our service team. We'll be sure to share your kind words with Isaac! Providing excellent service and making our customers feel welcome is always our goal. We truly appreciate your support and look forward to seeing you again for your future service needs!

October 13, 2026

The staff is very attentive and helpful. They explained what needed to be done & were quick with it as well. More

by emolina502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Moron-Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Teshima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We couldn’t be happier to hear about your visit! Attentive, helpful staff who explained what needed to be done and got it finished quickly is exactly what we aim for. Thanks again, and take care on the road!

October 12, 2026

Dealer was very honest. They were upfront with their pricing and didn't add any extra fees or surprise charges. No high pressure sales tactics. The sales staff took the tim More

by michaeljdesouza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Moron-Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin
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Oct 13, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

It’s reviews like this that make our work meaningful! Being upfront about pricing, with no extra fees, no surprise charges, and no high-pressure tactics, is exactly how we want every sale to feel. We’re glad our team took the time to make sure you were comfortable and answered all of your questions. We’re grateful for customers like you.

October 09, 2026

Great team. .. Made the process smooth and easy to walk thru! From the first email to the final sale, could not have been easier. Thank you More

by mike@4de.co
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Moron-Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 12, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We’re so glad you took a moment to write to us! Knowing your process felt smooth and easy, from the first email to the final sale, is exactly what we hope for with every customer. We’re always just a call away if you need us.

October 05, 2026

Isaac Borquez was our Service Advisor, and as usual, he was great! He kept us informed from the beginning that we checked in our vehicle, until we picked it up! We've been coming to Monrovia CDJR for qui More

by marty7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Print
Oct 12, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

What a pleasure it was to read your review! Isaac keeping you informed from check-in to pickup, year after year, shows the work ethic, honesty, and professionalism we are committed to delivering. Being named the best after dealing with so many other dealers and mechanics is a compliment we don’t take lightly. Thank you again, we hope to serve you for more years to come.

October 05, 2026

Isaac was a great service advisor, work was done in a reasonably timely Manor. Overall great experience. More

by agriego1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac in service
Print
Oct 06, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful you took the time to share your experience, and we're happy to hear Isaac provided such great service with the work done in good time. Don't forget we are here to help with any of your automotive matters down the road.

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