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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.5
1,793 Reviews
Does your Chrysler, Dodge, Jeep, Ram need service, parts, or accessories? Monrovia CDJR is your one-stop-shop for all of these needs. We also serve the surrounding areas of West Covina, Baldwin Park, Covina, and Azusa, CA. Learn more about us and the amenities we offer!
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,793 reviews

June 28, 2026

The repair took over 6 hours instead of 2 & there’s still a problem so I have to take it back. This is the second or third time I have had to go back after leaving the vehicle for repairs and they weren’t do More

by cc
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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June 28, 2026

Fred and Isaac have consistently been fast, diligent, professional, and knowledgable every time I have interacted with them in servicing 5 of my vehicles over the past 6 years. More

by jmznoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred and Isaac
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Jun 29, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for this amazing review! Six years and five vehicles says it all, Fred and Isaac clearly know how to keep things fast, thorough, and reliable every single time. Thanks for being such a loyal customer!

June 27, 2026

Hansel & Mark were AWESOME! !!! We had the most chill buying experience EVER with them and at this dealer!!! The finance manager was quick, explained everything, was professional More

by Hpeterson11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Teshima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
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Jun 29, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

H B, Thank you for this excellent review! We're glad Hansel and Mark provided a relaxed, stress-free buying experience, and that our finance manager made the paperwork process quick, clear, and professional. Congratulations on your new car and thank you for your recommendation

June 25, 2026

Courteous service representative and completed oil change in a timely manner. However, entry was convoluted. Should be noted to customer to enter off Mountain Ave. More

by randrjaquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Service Dept
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Jun 29, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for this review! We're glad your service representative was courteous and the oil change was completed in a timely manner. We appreciate the feedback about the entry being confusing, we'll look into making sure customers are directed to enter off Mountain Ave going forward.

June 23, 2026

great service , not pushy like other dealership . washing the car plus service that is very convenient. One issue bather me they did not do Tire rotation . they it is 40% the Tire . If I ask to do More

by mikesarafian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred ?
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Jun 23, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Mike, Thanks for the review! We're happy you enjoyed the great service, the no-pressure experience, and the added convenience of the car wash. We’re also sorry for the confusion about the tire rotation, your feedback is really helpful, and we’ll make sure it’s shared with the team. We appreciate you coming in!

June 22, 2026

They fast and friendly. Javier was fast and responsive when needing help servicing my car. Would recommend to anyone. More

by ESCOBASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Jun 23, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're pleased to hear Javier provided fast and responsive service while assisting with your vehicle. We appreciate your recommendation and look forward to serving you again.

June 18, 2026

Service representative Sujey was amazing, patient and kind and able to answer all of my questions. . More

by maryhelen.torres2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sujey
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Jun 18, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Mary Helen, Thank you for sharing such wonderful feedback about Sujey! It's great to hear that her patience, kindness, and thorough answers to all of your questions made for such a positive experience. That kind of genuine and attentive care is exactly what we strive for and we look forward to welcoming you back!

June 18, 2026

Extremely helpful staff! ! When they greet you they make you feel like family!! No pressure to sell you a vehicle they’re there to help you find exactly what you want. More

by tapout4913
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Moron-Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin
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Jun 18, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

It's great to hear that our staff's warm greeting and genuine focus on helping you find exactly what you wanted, without any pressure, made for such a positive experience. That kind of family-like welcome is exactly what we strive for and we look forward to welcoming you back!

June 16, 2026

Excellent service here. I’ve been to the dealership in West Covina and management was horrible. I will definitely continue to come and get my service here. More

by lily.han1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Jun 16, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Lily, We are so glad our team was able to make such a great impression and that you will be coming back to see us for your future service needs. We truly appreciate your loyalty and cannot wait to see you back again soon!

June 15, 2026

Matthew Gonzales and the service team were very helpful. Took me in on short notice and was able to work a deal to allow me together some unscheduled service done. More

by jquiros68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gonzales
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Jun 16, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing such wonderful feedback about Matthew and the service team! It's great to hear that they were able to accommodate you on short notice and work out a deal to get your unscheduled service taken care of. That kind of flexibility and genuine commitment to our customers is exactly what we strive for and we look forward to welcoming you back!

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