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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

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Employees
Reviews
Vehicles
4.6
1,735 Reviews
Does your Chrysler, Dodge, Jeep, Ram need service, parts, or accessories? Monrovia CDJR is your one-stop-shop for all of these needs. We also serve the surrounding areas of West Covina, Baldwin Park, Covina, and Azusa, CA. Learn more about us and the amenities we offer!
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,735 reviews

March 29, 2026

Fast, efficient, friendly service. On time. Respectful and helpful. Will be returning for future services. More

by jsacar11
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Recommend Dealer
Yes
Employees Worked With
Matthew
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Apr 01, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We are so grateful for this wonderful feedback and for your commitment to return, thank you! Knowing that our team delivered a fast, efficient, and respectful experience that left such a positive impression means everything to us. We look forward to continuing to earn your trust on every visit ahead!

March 27, 2026

I cannot say enough of my service representative Javier Gonzalez. He is very helpful and always has gone out of his way to provide excellent customer service. Thanks Javier!!!!! More

by falvarado11
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez Service Department
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Apr 01, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so pleased to hear that Javier continues to deliver such an excellent and consistently helpful service experience. His willingness to always go the extra mile for every customer is something we are incredibly proud of. We'll be sure Javier hears your kind words and we look forward to welcoming you back on your next service visit!

March 26, 2026

The work was done quickly and efficiently and the employees are very professional. Also appreciate the high quality rental car they provided. More

by joemaly
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Fred
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Apr 01, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Joe, Quick, efficient, professional, and a great rental car to top it all off, that is the complete package and we love hearing it! Thank you so much for the kind words and we cannot wait to see you back again soon!

March 19, 2026

From my appt to paying the bill I’m always treated like family. Fred has treated me special over many years and this time was no different. My Jeep Grand Cherokee has been running smooth for 12 years thanx More

by SEASPIRIT333
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Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 26, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing such a heartfelt review! Knowing that Fred has consistently provided you with exceptional care over many years and that your Jeep Grand Cherokee has been running smoothly for 12 years as a result, is the highest compliment we could receive. That kind of long-term trust and loyalty means a great deal to our entire team. We'll be sure to pass along your kind words to Fred and everyone else who contributed to your experience and look forward to continuing to serve you for many more years to come!

March 19, 2026

Stephanie went above and beyond to help me with a warranty issue and was able to have my entire problem covered and fixed. The service was excellent. Thanks Stephanie! More

by stewart9
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Recommend Dealer
Yes
Employees Worked With
Stephanie in service
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Mar 26, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Stewart, We’re delighted to hear Stephanie went above and beyond to assist with your warranty concern and ensured everything was fully resolved. We appreciate your feedback.

January 26, 2026

Always a pleasure to have service on our vehicle here. Isaac is great and always provides clear and detailed recommendations for the work to be done. Love the service and appreciate the work of the servi More

by cdwoods2
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Recommend Dealer
Yes
Employees Worked With
Isaac
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Jan 26, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We're absolutely thrilled that Isaac and our service team delivered another excellent experience for you! Isaac's commitment to providing clear, detailed recommendations is exactly what sets our service apart, and knowing you love the work we do makes our day. We can't wait to welcome you back for your next service visit!

January 25, 2026

Services ordered were completed at the time expected. Except for the recommended services to be done which do not push through because of miscommunication, others were done to my satisfaction. More

by ogiebnifas
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Recommend Dealer
Yes
Employees Worked With
Jorge Gonzales
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Jan 25, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We're glad the ordered services were completed on schedule and met your satisfaction. We sincerely apologize for the miscommunication regarding the recommended services, we take this seriously and are reviewing our processes to ensure clearer communication in the future. We appreciate your understanding and look forward to serving you better next time at CDJR of Monrovia.

January 24, 2026

The entire service department is outstanding! !! Fred once again did an outstanding job and kept me informed on the status of my truck. Keep up the great work! More

by jrdexterii
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Recommend Dealer
Yes
Employees Worked With
Fred B.
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Jan 25, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience. We truly appreciate your recognition of our service department and Fred’s consistent communication and dedication. Your support means a lot to our entire team.

January 22, 2026

Stephanie was great! She was very understanding of our specific situation. She deserves a raise. More

by stuhlmanjf
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Recommend Dealer
Yes
Employees Worked With
Stephanie
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Jan 23, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so glad Stephanie was great and very understanding of your specific situation! She's wonderful at being empathetic and caring. Thanks for saying she deserves a raise, she'll be thrilled to hear this! We can't wait to help you again!

January 21, 2026

I receive excellent service from Issac Borquez every time I come to Monrovia Chrysler Dodge Jeep Ram Service Center. He is the best!!! More

by Satisfied
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Issac Borquez
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Jan 23, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Monrovia Chrysler Dodge Jeep Ram for your service needs. We’re pleased to hear that Issac Borquez consistently provides excellent service. We appreciate your business and continued trust.

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