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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,732 Reviews
Does your Chrysler, Dodge, Jeep, Ram need service, parts, or accessories? Monrovia CDJR is your one-stop-shop for all of these needs. We also serve the surrounding areas of West Covina, Baldwin Park, Covina, and Azusa, CA. Learn more about us and the amenities we offer!
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,732 reviews

December 31, 2025

Provided good and professional service to my vehicle. And Javier took care of my servicing needs. More

by dnt1688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier - service advisor
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Jan 07, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We’re so glad to hear your vehicle received good, professional service and that Javier took great care of your servicing needs. We appreciate your business and look forward to assisting you again.

December 27, 2025

Advisors were courteous and I received a call with what was wrong and a call when the car was ready More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Dec 28, 2025 -

Monrovia Chrysler Dodge Jeep Ram responded

Kathy, We appreciate you taking the time to leave this review. Clear communication and courteous service are very important to us, and we’re pleased to hear we delivered. Thank you for your support.

December 26, 2025

I would not recommend going to this dealership to get your car serviced. I would go somewhere else. The pricing is horrible and the team is not super friendly. More

by jsuh2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Teshima
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefanie from service dept
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Dec 26, 2025 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent service visit fell short of the standards we strive to uphold, particularly regarding pricing and the friendliness of our team. This is not the experience we want for any customer, and we have shared your comments directly with our service leadership for immediate review and improvement. We value your input as it helps us get better, and we hope you’ll consider giving us another opportunity to earn back your trust in the future.

December 25, 2025

Vehicle went in for a recall. They had the vehicle twice for approximately 2 hole days and still did not correct the recall. They had the vehicle 1 whole day to attempt a software More

by joediazchevy
Service Time
Recommend Dealer
No
Employees Worked With
Stephanie Z
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December 23, 2025

I appreciate the customer service here. I have a dealership in Alhambra that I have had numerous negative customer experiences which is why I choose to drive much further to this location. More

by joven.ashford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Dec 23, 2025 -

Monrovia Chrysler Dodge Jeep Ram responded

Joven, Thank you for taking the time to share your experience. We truly appreciate you choosing to visit us and are glad to hear Fred provided clear communication throughout the process. Our service team works hard to be accommodating and helpful, and your feedback means a lot to us.

December 21, 2025

Quick, efficient, and exceptional service from Javier as always. He always goes above and beyond to provide me all of the information I need. I'll always bring my Scatpack here. More

by BRANDMORGAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Dec 21, 2025 -

Monrovia Chrysler Dodge Jeep Ram responded

We sincerely appreciate your feedback. Javier’s commitment to exceptional service and clear communication reflects the high standards we strive to maintain. Thank you for your loyalty, we look forward to assisting you again.

December 16, 2025

Service was quick and I received text updates during the process. The dealer also supplied Uber rides to and from the dealership. More

by bigmackatak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Dec 17, 2025 -

Monrovia Chrysler Dodge Jeep Ram responded

We are delighted to hear that your service was completed quickly, that the text updates kept you informed throughout the process, and that the complimentary Uber transportation made your visit even more convenient. Your kind words have been shared with the entire service team. We truly appreciate your trust and look forward to welcoming you back.

December 14, 2025

Quick and efficient service, always. Fred is the best, my go to service advisor. He keeps me updated regarding the status of my car. More

by mdpayne13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with Sales, Finance or Management
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Dec 15, 2025 -

Monrovia Chrysler Dodge Jeep Ram responded

We’re glad to hear you consistently receive quick and efficient service. Fred does an excellent job keeping our customers informed, and we’re happy he’s your go-to service advisor. We truly appreciate your loyalty.

December 12, 2025

It was a great experience. Dropped off the Ram for an oil change and without much of a wait, it was finished pretty quick. More

by lucascrabtree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Zaldivar
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Dec 15, 2025 -

Monrovia Chrysler Dodge Jeep Ram responded

Lucas, We're so pleased to hear that you had a great experience with your Ram's oil change and that we completed the service quickly with minimal wait time. We appreciate your business and look forward to serving you again.

December 12, 2025

The service department is fast and professional. I will continue to service my Jeep here. More

by marco0782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Dec 15, 2025 -

Monrovia Chrysler Dodge Jeep Ram responded

Marco, Our service team takes pride in providing fast, professional service, and we’re glad you’ve found a place you can trust for your Jeep. We look forward to seeing you again.

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