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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

4.5
1,793 Reviews
Does your Chrysler, Dodge, Jeep, Ram need service, parts, or accessories? Monrovia CDJR is your one-stop-shop for all of these needs. We also serve the surrounding areas of West Covina, Baldwin Park, Covina, and Azusa, CA. Learn more about us and the amenities we offer!
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,793 reviews

May 28, 2026

First of all, I just want to say thank you to Hansel. He really helped me find exactly what I was looking for. I explained to him the type of vehicle I wanted, specifically a Gladiator Rubicon X, includi More

by marcoamf1991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

It's clear that Hansel went above and beyond to deliver an experience that was truly tailored to your needs. Tracking down a rare olive-green Gladiator Rubicon X is no small feat, and his dedication to finding exactly what you were looking for, combined with consistent communication throughout the entire process, reflects the level of service we are proud to offer. We're also glad the pricing and APR met your expectations. Knowing that both you and your wife have had such positive experiences with us means the world to us. We look forward to welcoming you both back!

May 28, 2026

Isaac Borquez is very respectful and courteous. My wife usually struggles with advisors at other dealerships often talking down to her because she is a woman, but Isaac always treats her fairly and More

by J. Hdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
May 28, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing such meaningful feedback about Isaac. It's wonderful to hear that his respectful and courteous approach has made such a positive difference, particularly in creating an environment where your wife feels completely comfortable and valued. Every customer deserves to be treated with equal dignity and respect, and we're proud that Isaac consistently delivers that experience for your entire family. We truly appreciate your loyalty and look forward to continuing to provide the same outstanding service on every visit!

May 26, 2026

We always bring our vehicle to this dealer and we never leave disappointed. Isaac has always been our Service Technician and we have 100% trust in him. He is always professional, courteous and goes above More

by marty7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
May 27, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Marty7, Thank you for your continued loyalty and for taking the time to share such wonderful feedback about Isaac! It's clear that the trust and consistency he provides has made a lasting impression, and that means a great deal to us. His professionalism, honesty, and commitment to going above and beyond for his customers are qualities we are truly proud of. We look forward to continuing to deliver the same reliable experience you've come to expect every time you visit!

May 26, 2026

Standard Oil Change was quick. but the oil life timer was not reset inside the car and a sticker of when to next oil change is due was not put in my car either. I was disappointed More

by theproelite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
May 27, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We're glad the oil change itself was completed promptly, but we sincerely apologize for the oversight of not resetting your oil life monitor or placing the service sticker in your vehicle. We completely understand how alarming it must have been to receive that alert the very next day, and we're sorry for the confusion and inconvenience it caused. This is not the standard of service we hold ourselves to, and we will be addressing it with our team. Please don't hesitate to reach out to us directly so we can ensure your oil life timer and sticker are correct.

May 25, 2026

Cesar and Javier Gonzalez took care of my needs regarding servicing my ram truck. Service was excellent More

by riskr25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
May 25, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for this great review! Cesar and Javier Gonzalez are fantastic, and it's so great to hear that they took such excellent care of you and your Ram truck. That is exactly the kind of service we love delivering! We'll make sure they both hear about this. See you next time!

May 25, 2026

Great easy service visiy. Isaac was professional and courteous. Oil service was completed quickly and I was back on the road in an hour. Highly recommend Monrovia Jeep foryour More

by gaona65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
May 25, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Isaac is wonderful, and it's so great to hear that his professional and courteous approach combined with a quick turnaround had you back on the road in no time! That is exactly the kind of easy, efficient service visit we love delivering at Monrovia Jeep! We'll make sure Isaac hears about this great recommendation. See you next time!

May 24, 2026

They were very efficient and accommodating. It was very pleasant working with them and getting my car fixed there. More

by sewrobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier gonzales
May 25, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Efficient, accommodating, and a pleasant experience all around, that is exactly what we love to hear! We're so glad we could get your car taken care of for you. We hope to see you again soon!

May 23, 2026

They take care of me every time I bring my Jeep and poor service they make me an appointment first thing in the morning More

by dmanders65chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

We love hearing that our team always takes great care of you and your Jeep, and that getting you in first thing in the morning keeps everything running smoothly. That is exactly what we are here for! We can't wait to see you again!

May 20, 2026

I will never go back here! Ever! Terrible all the way around.. Save your time More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Tobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rubio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Moron-Soto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Teshima
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Christian, We sincerely apologize that your experience fell so far short of the standard we strive to deliver. We would very much welcome the opportunity to learn more about what went wrong and work toward making things right. Please don't hesitate to reach out to us directly at your earliest convenience so we can address your concerns properly. Respectfully, Monrovia Chrysler Dodge Jeep Ram

May 18, 2026

They were helpful, attentive, and easy to work with. They went above and beyond for me. More

by GUADALUPEB_1212
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan carlos
May 18, 2026 -

Monrovia Chrysler Dodge Jeep Ram responded

Guadalupe, Thank you for sharing your experience! We’re so glad our team exceeded your expectations and made you feel well taken care of throughout the process.

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