Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
1,614 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
Contact Dealership
View Awards

1450 S Shamrock Ave

Monrovia, CA

91016

Directions

By Type

Showing 1,614 reviews

December 21, 2023

Josh was great and so helpful, answered all my questions. He ordered me a car to take me to an appointment while my Jeep was getting serviced and had the car pick me up. This makes this service so much easie More

by sallyr88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by Josh and our service department. We hope you'll continue to make Monrovia CDJR your first choice for service!

December 21, 2023

Everyone was very welcoming and very helpful. They all gave us a good time even though we were there all day. More

by Iorozco4861
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive needs. Safe travels this holiday season, from all of us at Monrovia CDJR!

December 21, 2023

Friendly service advisor, quick oil change and tire rotation with a 20%coupon looking to buy a jeep but the mark ups are ubsurd More

by gregmunoz88.gm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Greg, thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

December 21, 2023

Issac was fantastic, he updated me if things or timelines changed. He was easy to understand and explained everything clearly More

by HERNANDEZJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Report | Print
Dec 22, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! Offering thorough and efficient service is so important to us, and we are glad that Isaac provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 21, 2023

Hansel and Ervin, I thank you so much for your kind and friendly served as a customer service. I felt glad to talked to you and finally I bought the GLC 300. Again, thank you so much and good luck on your More

by herapanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in the finance dept, Irvin Vasquez
Report | Print
Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're delighted Hansel and Irvin handled your wishes with the utmost advocacy and grace. Congrats on the new GLC 300! Best wishes for safe and pleasant travels on the road ahead, from everyone at Monrovia CDJR!

December 20, 2023

Tested out a Jeep Wrangler and Jeep Grand Cherokee. Was assisted by Jonathon and Aric, who showed us all the features of our hybrid. Got to see various colors and test-drive the exact one we purchase More

by kaych2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aric Jordan, Ed (Finance) , Eddie Gonzalez, Jonathan Montez
Report | Print
Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Congratulations on the new ride! We're thrilled you enjoyed a pleasant and supportive buying experience with Jonathon, Aric, and Ed, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Monrovia CDJR!

December 20, 2023

Professional and courteous service. Hansel and Eddie kept me informed, were honest and straight to the point, which I super appreciated. Great dealership! More

by traceys_home
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Gonzalez
Report | Print
Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Hansel and Eddie provided you with all the answers you needed to make this a positive experience. We hope you won't hesitate to give us a call the next time our team can assist with your automotive needs.

December 20, 2023

Isaac Bourquez is a great advisor. Always delivers a professional experience - highly recommend him for service needs More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Report | Print
Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Rob, thanks for the fantastic review of Isaac! Isaac is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Monrovia CDJR for your automotive needs!

December 20, 2023

Excellent Customer Service each and everytime. Service Department has been great, work has been top notch! More

by johncdayao
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy they provided you with another thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

December 20, 2023

Great customer service and very communicative. I live in Glendora but drive to Monrovia to have my Jeep serviced for this reason n. More

by yldndn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad our team has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

1
...
79
80
81
...
162